- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
It's delivered earlier than expected. And I got my correct size.
Date of experience: April 21, 2023
Hello Yetunde,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Horrible customer service and low quality merchandise. Returns are an absolute hassle! Don't waste your time or money.
Date of experience: January 2, 2015
Fit never right even when ordered size up. Trying to communicate with customer service was challenging
Date of experience: May 4, 2021
Hello Andrea,
Thank you for sharing your feedback regarding our sizing! Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle
Great online hard to skip month but customer service will help when you can understand what they say
Date of experience: July 1, 2021
Hello Derek,
Great! Thanks for writing a review! JustFab promises to provide high-quality and affordable products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
Cute shoes but because of the "thorn in my side" issues with exchanging, I'll not order from them again.
Date of experience: February 1, 2020
Hello Trista,
We would like to offer our deepest apologies for the trouble you experienced with processing a return and exchange. This situation is not ordinary and is not typical of us. We are very serious when it comes to our member's satisfaction. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
My boots came in the wrong color. I ordered black and got cream
Date of experience: May 17, 2023
Hello Chrissy,
We appreciate you taking the time to share your feedback about your order. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
My delivery was supposed to be here yesterday and nothing today either
Date of experience: April 19, 2023
Hello Rebecca,
Thank you for your honest feedback about your order and the delivery. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.
Best,
Bonnie
Love the shoes and how quick I received them! Great service!
Date of experience: April 23, 2023
Hello Shawnlicia,
It’s great to read your feedback about the merchandise and the delivery. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
Fast shipping never had a problem with anything I buy from them.
Date of experience: April 18, 2023
Hello Frances,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I'm very pleased with my experience. The shoes are stylish, arrived quickly, and were reasonably priced.
Date of experience: December 7, 2022
Hello Susan,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
The shoes are gorgeous; however, they run entirely too tight.
Date of experience: April 18, 2023
Hello LaSean,
We are sorry to hear that the item you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Date of experience: December 7, 2022
Hello Saoirse,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Great shoes to wear and comfortable. I would buy them again
Date of experience: April 2, 2023
Hello Josette,
Amazing review! Thank you for sharing your wonderful feedback about the merchandise. We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Bonnie
Fast, dependable delivery of items every order I have received. Returns processed promptly. Great job!
Date of experience: June 29, 2022
Hello Janis,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Shoedazzle is the only place that I buy my shoes from now on. Their sizes are true to size, lots of choices and designs, fast ship
Date of experience: August 31, 2022
Hello Sharon,
Thank you for taking the time to share your experience with others. We’re happy to know that you love our sizes and shipping!
Have a great day.
Best regards,
Armando.
I've tried to cancel a few times and they always come up with reasons I can't.
Date of experience: January 5, 2023
Hello Heather,
Thank you for your feedback. Our Member Services Team will contact you right away to address your cancelation concern.
Best,
Renz
The shoes were beautiful fit perfect and came earlier than I anticipated
Date of experience: January 5, 2023
Hello Patricia,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
It's always a pleasure shopping on ShoeDazzle. I love my boots and shoes!
Date of experience: January 5, 2023
Hello Rhoda,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and shoes! We always strive to provide our valued members with the best styles and prices. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Excellent shoes came on time. Very comfortable in good condition
Date of experience: January 5, 2023
Hello Antoinette,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Will continue to purchase shoes from this company.
Date of experience: January 5, 2023
Hello Larue,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy! Have a great day!
Best,
Mary
Totally satisfied. Super cute shoes. Fast shipping. Happy.
Date of experience: January 5, 2023
Hello Rachael,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Extremely disappointed. I've not yet received my partial shipment to date.
Date of experience: January 4, 2023
Hello Nathlie,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I will definitely let people know to shop that shoe dazzle
Date of experience: January 4, 2023
Hello Nina,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Always delivered on time and products are good quality.
Date of experience: May 19, 2023
Hello Kim,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Tare,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad