• Bookmark

    Shoedazzle

Shoedazzle

Write a Review

Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
See all photos
How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user tawnyg6
Indiana
2 reviews
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

I love buying boots from Shoedazzle! Awesome prices and styles!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tawny,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user elizabetht1124
Texas
2 reviews
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

The shoes were not what I expected. Waste of money

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Elizabeth,

We value the comments you made about your purchase. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user sophiab361
Canada
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Shoe came on time, fit perfectly. They were 100% what I wanted and expected.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sophia,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user emilijat
Canada
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

These are perfectly sized, classy, and comfortable. Not bad for such a high heal, great steal!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Emilija,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user marquitat13
Georgia
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Love my shoes! All true to the fit! Will be ordering again!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marquita,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user barbarao955
Wisconsin
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

Very comfortable, got plenty of compliments, will buy from the site again

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Barbara,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Thumbnail of user sevillef
New York
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Delivery notification says it was delivered yet I have no package.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Seville,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user franklina70
Tennessee
2 reviews
8 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Not happy with these boots. Don't look like the picture.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Franklin,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user briannar143
Ohio
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

The shoes are cute and they fit great I absolutely love them

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Brianna,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user tamikab13
Georgia
2 reviews
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

I can describe my experience in 5 words "Been a member since 2017"

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tamika,

We are glad you are enjoying our products and the VIP membership! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user moniqueg181
South Carolina
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

My boots came fast and they look amazing! Plus I love being a VIP member.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Monique,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user priscillal123
California
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

Great customer service support. Corrections are handled quickly.

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Priscilla,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user margar7
Puerto Rico
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

Very comfortable and chic wear. You'll feel in
Style at an affordable price.

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marga,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Thumbnail of user mariac3215
Texas
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

It's always a pleasure to buy in Shoedazzle. The shoes are gorgeous and beautiful.

Date of experience: May 17, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Maria,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user ramonat78
California
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

Good subscription but always forget to skip the month.

Date of experience: May 17, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Ramona,

We appreciate the feedback you shared regarding the VIP membership. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user chamiant
Texas
3 reviews
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

And they try to charge me $50 monthly. For poor quality merchandise

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Adeshola,

Thank you for writing a review about the merchandise and the membership. We value your feedback, and we appreciate you sharing your experience. Our Member Services will email you right away to help you further.

Best,
Bonnie

Thumbnail of user kimberleyj50
California
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

Great site super easy! Don't change a thing!Super fast! Love it!

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Kimberley,

It’s great to read your feedback about the website. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!

Best,
Bonnie

Thumbnail of user ravens87
Canada
1 review
0 helpful votes
  • Send Message
January 10th, 2023
Verified purchase

Delivery was quick, boots are well made, warm, good quality. Exactly as described im very satisfied

Date of experience: January 10, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Raven,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user limariesp
North Carolina
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Great quality and fast shipping. Very happy with my purchase.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Limaries,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user letieshap
Canada
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

The shoes fit perfectly! Super comfy as well cant wait for my next purchase :)

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Letiesha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user pamelag1484
Louisiana
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

The update to track my package could have been better

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Pamela,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Thumbnail of user ashleyo390
North Carolina
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

Always a pleasure I love Shoedazzle! They understand every assignment!

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashley,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user leahs447
California
1 review
0 helpful votes
  • Send Message
November 2nd, 2022
Verified purchase

I love your shoes! Stylish, great selection, very affordable, and quick delivery! Never disappointed!

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Leah,

We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

Thumbnail of user tineket
Canada
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

Soft, comfy and fit great!
Can wear them inside or out.

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tineke,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user kristaf85
Canada
1 review
0 helpful votes
  • Send Message
November 2nd, 2022
Verified purchase

Absolutely over the hill happy with my purchase through shoedazzle, easy process and very quick delivery

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Krista,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Shoedazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shoedazzle?