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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user wendyj384
Ohio
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Nice great,good,ok that's all that I can say right now

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Wendy,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!

Best,
Mary

Thumbnail of user ashleyd976
Maryland
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The dress and boots went together way better than I imagined

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashley,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user francescac117
New York
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Shoes are excellent and the clothes fit great. Wil order from there again.

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Francesca,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user jessieh196
Canada
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Obsessed with my most recent order! Everything fit perfectly and was even better looking in person

Date of experience: April 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Jessie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user amyb2225
Arizona
2 reviews
0 helpful votes
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January 6th, 2023
Verified purchase

Great prices, fast shipping and wonderful products.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Amy,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user kreshmam
TT
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Too big extremely uncomfortable and just not good quality

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kreshma,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user ruthc1058
Canada
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

My size was finally available, and on sale. Thank you!

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ruth,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user marianp114
Saint Lucia
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Excellent customer service. I was delighted with the extras placed in my package.

Date of experience: April 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Marian,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user addya8
Canada
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

It's not easy shopping every month or skipping subscriptions.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Addy,

Thank you for sharing your experience with our VIP program and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jackiel562
Tennessee
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

The quality of my shoes are excellent. They at comfortable and affordable.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jackie,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user marlenel163
Ohio
2 reviews
0 helpful votes
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April 4th, 2023
Verified purchase

This was a gift for my daughter, and she Loved them!

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Marlene,

Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user deniseb667
Virginia
2 reviews
0 helpful votes
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April 7th, 2023
Verified purchase

Loved the prices, shoes are comfortable, have great styles

Date of experience: April 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Denise,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user anniel301
Canada
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Shorts size 26 fits like 22
Sandals super large.
Not buying anymore

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Annie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shorts and sandals. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user nanetteb63
Illinois
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Luv the way all my shoes fit when I order them. Don't have any complaints.

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Nanette,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user marsham409
Canada
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

My shoe fit great the shoes are not flimsy. Very sturdy for plastic materials.

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Marsha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user cindyh1253
Canada
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Great experience.great place to shop.love my stuff and will shop more in the future

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Cindy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user michelem1437
Indiana
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Fast and efficient. Quality of items purchased was great

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Michele,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user ashleyh1482
New York
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Although my boots where beautiful. They didn't fit.

Date of experience: March 24, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Ashley,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user victorias1249
Texas
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

The two pairs of athlete shoes are comfy. Have received many compliments.

Date of experience: March 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Victoria,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user marias3044
Illinois
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

ShoeDazzle has never disappointed me with any purchases I've made. Very satisfied.

Date of experience: March 23, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Maria,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user aprilc594
Illinois
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Great experience and delivery was Quick. Good products

Date of experience: March 6, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello April,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user j.w8
Georgia
2 reviews
0 helpful votes
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March 7th, 2023
Verified purchase

Fast delivery
Shoes are beautiful but they all need some padding built in.

Date of experience: March 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Judy,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user tarap297
New York
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

My shoes haven't arrived and I've been patiently waiting

Date of experience: March 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Tara,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user dg551
Pennsylvania
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Came really fast, boots fit perfectly, and look awesome. Thought the side zipper was full length, but easily fixed.

Date of experience: November 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Dan,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!

Best,
Mary

Thumbnail of user soniaa191
Arizona
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Good quality, arrives on time, and beautiful designs.

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sonia,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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