Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
When I order my stuff from shoedazzle, I never have problems with the products nor the delivery. I appreciate the services.
Date of experience: June 8, 2024
The best app ever. It tells me that everything is delivered on time. I love it alot.
Date of experience: June 16, 2022
Grabbed the Jean shorts on sale, didn't have my size so I sized up. Still a great fit for the shorts!
Date of experience: June 5, 2024
Shoe run small suppose to extra wide I ordered a 9.5 extra wide and it's made like a normal size sandal nothing dude about it
Date of experience: June 2, 2024
It was fine. Everything arrived in new condition unblemished.
Date of experience: June 24, 2024
I've been a member for years and 95 percent I'm satisfied. Customer Service is always great.
Date of experience: June 23, 2024
I've been shopping with Shoe dazzle for years I love it it's convenient and if I have an issue I just call cs.
Date of experience: March 7, 2023
Never disappointed. I love my new sandals. Size fits perfectly.
Date of experience: June 24, 2024
Fast delivery
Great product, as described! Fit comfortably on my feet
Date of experience: June 23, 2024
Got some nice footwear for great prices and quick delivery. Very client friendly.
Date of experience: June 23, 2024
The items I've purchased have been stylish and generally well made. About 85% of the time the shoes fit well. The remaining % is because one cannot judge the fit any shoe has until one puts it on. Not the fault of the site, just a fact pf buying shoes. My one issue is, I wish they carried more shoes with "kitten" heels and shoes with a sturdier sole. I've had the best luck with the sneaker type shoe and less luck with heels or sandals. It would be nice too if they carried more "plain" style shoe in a variety of colors without decoration or weird patterns.
Date of experience: August 8, 2022
My delivery went smooth, my items were packed neat inside the box and my items were beautiful as expected. Thank you, Shoe Dazzle!
Date of experience: June 5, 2024
My order never showed up and theres no way to get ahold of anyone for a refund. Nobody will reply to my emails.
Date of experience: June 3, 2024
I loved the pink two piece slacks and top. It is a great casual outfit
Date of experience: June 23, 2024
Nice product with good quality... Love what I ordered... Thank you...
Date of experience: June 23, 2024
Verry nice purse!... But arrived to late for my Christmas party... I love it...
Date of experience: January 8, 2023
My experience was good with my purchase. Both pairs fit well and look bomb on my feet. Love them
Date of experience: June 20, 2024
I honestly want to cancel my subscription, but I don't know how.
Date of experience: June 21, 2024
I'm always satisfied with Shoedazzle's products and feel relieved that if something doesn't fit I can exchange it, or get something else! Thank you Shoedazzle for being available and all the fabulous products!🏼🦋😎
Date of experience: April 17, 2024
They don't understand cancel an agreement, they try to force you to continue.
Date of experience: June 21, 2024
Everything I've ordered was over and above what I expected. Thank you very much for reaching my satisfaction.
Date of experience: June 3, 2024
I love everything about shoedazlzle from the customer service, deliveries on time, quality shoes, and I get lots of compliments all the time!
Date of experience: June 5, 2024
Great prices on the products, good quality, rapid delivery,
Date of experience: June 21, 2024
Very satisfied. Order shipped fast, every shoe fit & looked great.
Date of experience: June 20, 2024
My order was delivered to another address, even though my default address was chosen for my current address of 3 yrs. Id also received orders at my current address recently. I was told to call back in 48 business hours.
Date of experience: January 8, 2023
What l ordered got on time, good quality. Package intact.
Date of experience: June 21, 2024
I love the ability to see the discounted prices before making the final purchase. I truly enjoy being able to use my points now and the two for one discounts are amazing.
Date of experience: May 10, 2024
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Tamra,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad