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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
552
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user ashleyj761
Illinois
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

The customer service was superb!
They are always satisfactory.

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashley,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user alexandras405
Canada
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

I'm very satisfied the order arrived on time then I expected

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alexandra,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Thumbnail of user oliviah524
Texas
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Love all these shoes at a great price and wonderful product

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Olivia,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ashr56
Idaho
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

Ordered sparkly shoes, the jewels were falling off before I wore them

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashley,

We are sorry to hear that you were not satisfied with the item that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user terrib651
Indiana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The shoes were as pictured and I am happy with my purchases.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Terri,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user roses801
Texas
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

They're a nightmare,. Both shoe and business. Never get from here again

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rose,

Thank you for your review. Our Member Services Team will contact you right away to address your concern.

Best,
Renz

Thumbnail of user brendalyns1
Washington
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Faster shipping which is amazing! You can't go wrong!

Date of experience: March 10, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Brendalyn,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.

Best,
Mary,

Thumbnail of user amandad1581
Ohio
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Great quality, fast service, low price,no hassle,!

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Amanda,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user jieneenm
Illinois
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

Cute shoes and ordering is really easy. They don't always have my size but it works out occasionally.

Date of experience: January 4, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Jieneen,

Thank you for writing a review! We are sorry to hear if you find our selection limited. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user stevel535
Florida
2 reviews
2 helpful votes
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April 12th, 2019

Easy to navigate website, I'm pleased with the fast delivery and responsive customer service. Thank you team

Date of experience: April 9, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Steve,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!

XO,
Ivy

Thumbnail of user scalesc
North Carolina
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

A little big but comfortable that's all I have to say

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Catina,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user alyssas86
Wisconsin
1 review
0 helpful votes
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April 10th, 2019
Verified purchase

Arrived early! They fit perfectly and have really nice quality! Definitely worth the wait! Will be shopping again soon!

Date of experience: April 7, 2019

Thumbnail of user dm559
D M. – Shoedazzle Rep

Hi Alyssa,

We love your wonderful review! We’re so glad to know that you are happy with your purchase, especially with its quality. You stay fabulous!

Cheers,
Cathy

Thumbnail of user martac131
Illinois
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Great customer service, easy to work with. Done in very short time.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marta,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user deniecer3
Canada
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Easy to pick out and fast delivery. Just wish they have more kitten heals.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deniece,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user valerieb809
Canada
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Highly recommend, will purchase from this site again.
Fit to size
Have shared with family and friends

Date of experience: November 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Valerie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user tinaf470
Georgia
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

I always have a great experience ordering. My items are beautiful and fit perfectly.

Date of experience: February 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tina,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user antoniap43
Canada
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Love shoedazzle, they offer quality products, fast shipping and exceptional customer service. Very happy with my purchase.

Date of experience: November 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Antonia,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user karlaw142
New Jersey
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

My shoes fit just right I love them I'm going to order more in a different color

Date of experience: February 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Karla,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Thumbnail of user iriss169
Illinois
2 reviews
0 helpful votes
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February 8th, 2023
Verified purchase

Quality product very pleased with the fit and style

Date of experience: February 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Iris,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sherrys951
New York
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

I My shopping experience with Shoedazzle has been wonderful

Date of experience: February 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sherry,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user desiraea5
Washington
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

I love my new shoes. They are very comfortable and worth the buy.

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Desirae,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user annettiaa
Canada
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Great customer service with quality products for affordable price

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Annettia,

Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!

Best,
Lia

Thumbnail of user kimberlyc1735
North Carolina
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

I got the slippers for a steal! They were on clearance. Super cute and so comfortable! I'd definitely buy them again :)

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kimberly,

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online shipping needs.

Best Regards,
Clark

Thumbnail of user ivonnes16
Texas
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

The packaged took a little bit longer than expected but everything was in great packaging and no damages.

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ivonne,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user melodyd153
Georgia
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I've never had a bad experience with any of my orders. Shoe Dazzle processes and ships for quickly.

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Melody,

We're delighted to hear you enjoyed your shopping experience with us! We are always looking for new ways to provide services that will meet the needs of our members, including yours.

Best,
Allison

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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