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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
552
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user maryf2463
Nevada
3 reviews
0 helpful votes
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August 8th, 2022
Verified purchase

I am always thrilled with my purchases from Shoe Dazzle. Current styles, wide variety of colors and selections for all ages!

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mary,

ShoeDazzle would like to thank you for patronizing our products and thank you for the opportunity to serve you. Truly, it is our pleasure. Remember, we value you!

Best,
Allison

Thumbnail of user ka216
Iowa
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Can't really say much except my package got lost going to a different state and I ordered it three weeks ago...

Shipping

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Takara,

Thank you for taking the time to provide a review. Your feedback on our shipping process is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.

Best,
Clark

Thumbnail of user nancym3412
Kansas
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Perfect fit...stylish and very affordable.Would recommend to all.

Date of experience: March 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Nancy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user cheryla927
Louisiana
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

The shoes are very stylish and comfortable. I love them.

Date of experience: August 23, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Cheryl,

It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!

Best,
Bonnie

Thumbnail of user renam83
Georgia
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Good quality and fit. Exactly as pictured. Quick shipping.

Date of experience: February 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rena,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing the best service, and unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user sarissak
Oregon
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

My order shipped over 3 weeks ago and still hasn't arrived. I can't even get updates with the tracking number. Very annoyed.

Date of experience: August 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sarissa,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user melodya105
Canada
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I would buy again from this site. Great quality and fit. Love them.

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Melody,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user erickad37
Texas
2 reviews
0 helpful votes
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March 21st, 2023
Verified purchase

Great styles for a reasonable price... fast shipping as well!

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Ericka,

It is our desire to keep you satisfied with our services and unique styles at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user chairmanb1
Illinois
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Every shoe fit comfortably and they were exactly what I wanted!

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Chairman,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Thumbnail of user michaelm11532
Wisconsin
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Ordered the shoes and 20 days later still havent arrived

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Michael,

Thank you for bringing this to our attention. Your feedback about your order will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user moniques283
Pennsylvania
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Great purchase and timely delivery! Fits true to size. Outstanding prices

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Monique,

We're thrilled to hear you had a positive shopping experience with us! We make every effort to provide great products and services! Have a wonderful day!

Best,
Allison

Thumbnail of user crystalh730
Maine
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Excellent selection with speedy delivery. Gorgeous boots and heels

Date of experience: March 10, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Crystal,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user crystalw769
Washington
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

I absolutely love every one of my purchases getting compliments everywhere!

Date of experience: August 26, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Cyrstal,

It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a wonderful day!

Best,
Bonnie

Thumbnail of user chardaeb3
Georgia
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Paid for 2 day shipping and item not delivered on time.

Date of experience: August 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Chardae,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user shannonb1307
California
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Always satisfied with the selection for these size 11 feet!

Date of experience: August 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Shannon,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our selection! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user juanitai3
Florida
3 reviews
0 helpful votes
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November 1st, 2020
Verified purchase

It would be so great if they had size 5 shoes! I am sure there are many girls that have small feet like me.

Date of experience: November 1, 2020

Thumbnail of user anniav1
New Jersey
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

All the shoes from Shoedazzle are very good quality and nice. I love them. Thank you!

Date of experience: August 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Annia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user portiac18
Canada
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

Quick, reliable shipping. Very good quality products

Date of experience: August 24, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Portia,

We are glad to hear about your amazing feedback regarding the merchandise and our delivery! We appreciate you taking the time to share your experience with others. Have a great day!

Best,
Bonnie

Thumbnail of user dwayniaf1
Virginia
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Brought a pair of shoes when I decided to go wear them it Broke

Date of experience: August 21, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Dwaynia,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user thyras4
Ohio
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Very cute shoes shipped quickly however they rip my feet to pieces.

Date of experience: August 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Thyra,

Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user sandraa1721
Florida
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Very much in love with my shoes I will definitely do it over any time

Date of experience: August 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Sandra,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user shenekab
New York
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Very comfortable shoe boots. Can be worn with jeans or a dress.

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Sheneka,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user katonnam
Florida
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Fast accurate delivery. Received what I ordered high heel string up jean shoes

Date of experience: February 19, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Katonna,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user taniat82
Canada
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Got a shoe for discount. Fits perfect and very fast shipping.

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Tania,

It’s great to read your feedback about the product, the promotion, and the shipping! We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

Thumbnail of user simonew78
Tennessee
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Order arrived right as scheduled. It was exactly what I purchased.

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Simone,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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