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Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
Did not get my $10.00 off You sented me a thing for $10.00 off and when I paid the $10.00 didn't get taken o
Date of experience: June 4, 2020
Feels great and looks amazing. I thought I wasn't going to be able to walk in them but I can and they are comfortable
Date of experience: August 11, 2022
Hello Felisha,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I've been a member with Shoedazzle for over 10yrs. Always been satisfied with the Vite and services.
Date of experience: June 16, 2022
Hello Dalia,
Thank you for your loyalty. Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes I ordered were NOTHING at all what the picture looked like. Then the size was like wayyy loose and the souls were like walking on concrete. HORRIBLE!
Date of experience: November 22, 2022
Hello Chenoa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Company was great but shoes was awful. Becareful of who the distributor are for the shoes you wish to purchase.
Date of experience: March 5, 2020
Hello Kizzie,
Thank you for writing a review! We are sorry if you find our shoes awful! We sincerely value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.
Best Regards,
Nelle
Great choices in the clothesing dept are wonderful, so happy I looked at what the clothesing choices, like them all!
Date of experience: July 20, 2022
Hello Jayne,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
The boots never came they said they was here and they wasn't I even called to verify and they still haven't made it I would never order again.
Date of experience: November 3, 2022
Hello Latasha,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
My purchases at the site were great. My problem is that the selection just wasn't to my liking after that one boot set.
Date of experience: May 1, 2020
Hello Bebe,
Thank you for writing a review! We are glad to hear that you had an easy experience navigating our website. Apologies if you're not pleased with our selections. Your feedback is important. Our Member Services team will be sending you a private message for further assistance.
Best,
Nelle
I thought the shoes I bought would have fit comfortably but it didnt. I think it should have had a little lift to the front to balance with the heel.
Date of experience: June 17, 2022
Hello Monief,
We appreciate the feedback you shared regarding the fit of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I am a member since 2010 when Kim Kardashians was a influencer and a partner for Shoedazzle and since then I am in love with all the products Shoedazzle have.
Date of experience: June 17, 2022
Hello Rossiris,
Thank you so much for your feedback and for sharing this with others that you like our product! We are pleased to learn that we were able to meet your expectations for online buying.
Best,
Clark
I love the products, I canceled it for one reason the skipping. I m afraid that I forget to skip each month
Date of experience: June 20, 2022
Hello Sohaela,
We are happy to know that you love our products. Our Member Services Team will get in touch with you right away to help you further with your concern about the skipping. Thanks!
Best,
Renz
It was a good waiting time because your offert and courtesy support and we have to bring patience.
But it was a good
And the boots!
Thanks
Date of experience: December 13, 2022
Hello Noel,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I have good service with the costumer service I recommended for all people I will buy next time when
Date of experience: June 17, 2022
Hello Marwan,
Thank you for leaving a review and informing us about your concern. We have just finished reading your review regarding the monthly credit charge. I'll make sure to pass along your comments to our appropriate team! Your input enables us to identify areas where we can improve.
Best,
Clark
The shoes weren't true to size. I had to keep paying to have them returned and the jewels on the shoes were coming off.
Date of experience: July 4, 2021
Hi Jo'Nae,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Everything I have ordered so far was great. From the shoes to the pocketbooks, I have no complaints.
Date of experience: September 15, 2020
Hello Henrietta,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from! Enjoy your purchase!
Best,
Nelle
Quality was great was just tht right size love the color. Price is affordable love the material also love shopping online
Date of experience: December 8, 2022
Hello Angeline,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I placed an order on July 5th, due to the holiday I assumed it would take a little extra time so I logged in every other day or so and the order said it was still processing, on July 11th I received an email stating my order has been fulfilled and is in the process of being shipped, I proceeded to check back on July 12th to see if there was a tracking number only to find out that my order had been canceled due to lack of payment even though my bank held the funds for shoedazzle from within 30 seconds of placing the order, because shoe dazzle took so long to process the order the bank put a hold on the funds for questionable fraudulent activity, at that point I called shoe dazzle and asked them to resubmit the order however because the 50% off sale that was going on for the holiday was over so the order that was originally around $65, was now going to be over $130 for the same exact items, great job keeping your customers informed, considering I spend thousands of dollars with you and Just Fab every year, you lost yourself a great customer with this one.
Date of experience: July 14, 2022
Hello Heather,
Thank you for your honest feedback! We are sorry to hear that the order you have placed was canceled. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Every time I order shoes the delivery time is amazing, the shoes fit perfectly and they're so comfor
Date of experience: December 7, 2022
Hello Ashley,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Thiers she's are very different and unique and you can come off very well especially when you are a vip member
Date of experience: August 8, 2022
Hello Jamilia,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
It was hard to fit the long boots therefore I have to return it. I had neck surgery therefore I couldn't send it back yet.
Date of experience: December 7, 2022
Hello Annette,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My Order took longer to ship than all of my usual orders. I couldn't apply my vIp rewards to my order either.
Date of experience: September 12, 2019
Hello Kelly,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
I cancelled my subscription of just fab because of your shipper you use
I want my subscription camcelled here too!
Date of experience: June 17, 2022
Hello Ellen,
We count on our members to bring situations like this to our attention regarding your experience with the shipping process, so thank you. A representative from our Member Services Team will be in touch with you right away.
Best,
Ivy
Nice shoe, wasn't expecting it to be as nice as they were. They were kind of cheap for a minute but back to a nice pairs of shoes again.
Date of experience: November 6, 2022
Hello Nakeisha,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shoes. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I love my purchase from shoe dazzle I order all my shoes from there my recent purchase was sandals and Iabsolutely love them
Products used:
Shoes pants tops accessories
Date of experience: June 20, 2022
Hello Marie,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Beautiful shoe design, shoe made for show not for wear not what I signed up for canceling my membership
Date of experience: March 1, 2022
Hello Farisa,
Thank you for your honest review. We appreciate the feedback you shared regarding the items we have online. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Mary,
We are sorry to hear about your negative experience with us. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad