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Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
It was great thank you for all your help. Also, I am very excited that I bought these shoes.
Date of experience: July 14, 2022
Hello Christina,
We appreciate your feedback. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I CAN ALWAYS DEPEND ON THE GETTING THE RIGHT SIZE IN SHOES AND CLOTHES WHEN ORDERING FROM SHOE DAZZLE
Date of experience: November 3, 2022
Hello Davina,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Hello Davina,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I wear they shoes all the time, Love shopping with Shoedazzle, my favorite on-line shoe store, every day SHOEDAZZLE
Date of experience: October 1, 2019
Hello Eileen,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!
XO,
Ivy
The shoes I ordered for myself and my daughter were beautiful but the delivery time was a bit long
Date of experience: June 20, 2022
Hello Quajalyn,
Thank you for sharing your experience with the shoes you ordered and our delivery time frame. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I did about 5-6 orders so far I'm more then happy I digest this site to all my friends
Date of experience: September 21, 2022
Hello Jane,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
Everything came the way it was supposed to. While the large fit, my next purchase will be a medium.
Date of experience: November 1, 2021
Hello Kimo,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I love how comfortable the heels are. Shoe dazzle is always my go to for my size 11 feet.
Date of experience: August 11, 2022
Hello Chineze,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Too tight for my thigh and shoe did not fit my size very upset because I really want them
Date of experience: November 2, 2022
Hello Melline,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The item was true to size. The colors were spot on as well. I'm very happy with my purchase.
Date of experience: June 16, 2022
Hello Togi,
We're happy to hear that our products fit you well! We always aim to cater to all shapes and sizes to make our members feel amazing and confident. Have a great day!
Best,
Dean
I absolutely LOVE THERE style in shoes, boots ext. I've been shopping with them for a very long time now, and im going to continue to shop with them.
Date of experience: March 1, 2022
Hello Montia,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Lia
I ordered my shoes in November and haven't heard from Shoedazzle as to where my order is or if I'll will or when I'll receive it.
Date of experience: December 7, 2022
Hello Angela,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ordered my first pair of shoes from this company that were a regular $40, but got them for $10 with there being some "first order" 75% off deal going on. Which was obviously my first mistake because without my knowledge i was discretely signed up for a VIP membership which CHARGES $40 TO YOUR CREDIT CARD each month. When i received the shoes, they were marked the same size but one was significantly smaller than the other, a major factory issue. I printed off a free shipping label and chose that i would like the same shoe in the same size as my exchange and sent it back in the same bag it came in which was sadly the simplest thing this company has allowed my experience to be. Within 2 and half weeks i received the new pair of shoes. They were correctly sized this time, but the quality of the shoes was just extremely poor. They look cheap and were uncomfortable even when just trying them on. I called customer service to see about returning the shoes to get my money credited back to my card and the lady gave me the run around and i decided to just keep the damn shoes because of all the trouble and the $5.95 service charge fee they were going to impose. I then realized on my bank account where i had been charged $39.95 for this membership i had supposedly signed up for. The only way to cancel this is to call customer service so here i go again dialing the number. The first time i was on hold for a ridiculous amount of time and hung up and decided to try again. When an actual personal answered the phone she asked me why I wanted to cancel and when i responded that i did not use the membership, she hung up on me. I had to keep calling back three more times to actually get someone. I could hear about a billion other customer service people carrying on their conversations in the background of my phone call which was annoying, but finally was able to cancel my membership and be refunded my money. With all that being said; IT IS NOT WORTH THE TROUBLE. THE QUALITY IS POOR. SPEND YOUR MONEY ELSEWHERE.
Date of experience: December 29, 2015
I love them
Very comfortable sexy
I used for a Halloween costume
But definitely will be wearing them with other things
Date of experience: November 6, 2022
Hello Jennifer,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I canceled my membership with Ronelo on Nov 26 2021 at 9:11am and my card is still being charged. Scammers! Stop charging my card!
Date of experience: January 11, 2022
Hello Beeva,
Thank you for writing a review! We are sorry to hear about your negative experience with the VIP program. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Chad
Always happy I dont like that I have to get a pair or you will take 39 dollars
Date of experience: June 19, 2022
Hello Sally,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The quality of the jacket, scarf, & pink heels were not great at all. I was really disappointed.
Date of experience: January 2, 2020
Hello Felicia,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
It was so easy to find exactly what I needed and wanted. Great price and received on time.
Date of experience: June 25, 2022
Hello Michele,
Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent sharing your experience!
Best,
Allison
The shoes took a bit to get to my house, but they came exactly how i liked them.
Date of experience: June 1, 2020
Hello Lily,
Thank you for writing a review! We are happy to hear that you like your purchase! We do our best to ship your items as soon as possible. Thank you for understanding! We hope you enjoy your items!
Best,
Nelle
My order was safe and not damaged. Also, the order came in earlier than I expected. Very satisfied
Date of experience: December 7, 2022
Hello Lilia,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Almost two weeks still no shoes so I am upset. Still unable to get in touch with someone.
Date of experience: December 7, 2022
Hello Andria,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I called to exchange a pair of shoes that ran small and got a whole different color shoe.
Date of experience: November 8, 2022
Hello Ulyssa,
Thank you for your review. Our Member Services Team will contact you right away to address your exchange order concern.
Best,
Renz
I am Satisfy of the product and receive good service from the agent who serve me. Thank You
Date of experience: November 7, 2022
Hello Guerlande,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
First time buyer 3 pairs of boots for 60.00 and they fit perfect and there comfortable. Love them!
Date of experience: November 5, 2022
Hello Patricia,
Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Date of experience: December 11, 2022
Hello Jessica,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Camille,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz