Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I ordered a pair of boots back in early November have not received them, I'm requesting a refund.
Date of experience: December 3, 2022
I have a few returns but don't know how to do it. Not very easy to figure out
Date of experience: July 14, 2022
Hello Trish,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Omg the are so nice and the fit is perfect. I'm waiting to wear them on my trip.
Date of experience: November 2, 2022
Hello Joan,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
It was great I love both pairs of shoes and I will continue to shop thru the site
Date of experience: December 8, 2022
Hello Nicole,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love the boots. Comfort all the way around.
They are stylish and look great on my feet.
Date of experience: November 6, 2022
Hello Vanessa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I love my shoes, each pair I buy fits me perfect. The different styles, and clothing, is great
Date of experience: July 15, 2022
Hello Tina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I have been waiting over 15 days & still haven't gotten it. They have no idea when either.
Date of experience: July 18, 2022
Hello Rosanna,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I ordered a few pairs of shoes for my granddaughters and they loved them! They were really cute!
Date of experience: September 20, 2022
Hello Anita,
Thank you for taking the time to share your awesome review! We’re glad your granddaughters are enjoying their shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I finally found my right size from shoe dazzle, the shoes fit good and the clothing very nice
Date of experience: November 23, 2022
Hello Bernice,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
It was great shopping with shoe dazzle very easy. I would recommend it to my family and friends
Date of experience: November 22, 2022
Hello Yolanda,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I didn't receive an order, but shoedazzle issued me another, I have them now. Took about 4 days
Date of experience: October 10, 2020
Hello Peggy,
Thanks for writing a review! Happy to hear that your concern was taken care of! Apologies once again for the troubles, but happy it all came together in the end.
Best,
Nelle
And you cleaned me out of my last few dollars and still no refund when I called back
Date of experience: November 22, 2022
Hello Kristin,
Thank you for taking the time to leave a review and your feedback about your refund is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I was surprised to see how good they are thank you so much! I love my new shoes
Date of experience: June 19, 2022
Hello Nelly,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Have a great day!
Best,
Allison
I love my boots and the piece was great. I will definitely be ordering shoes again this spring.
Date of experience: March 1, 2021
Hello Carol,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
Shoes are terrible and i tried to get in touch with someone for return and nothing…. 60.00 wasted!
Date of experience: November 23, 2022
Hello Amber,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our products and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have not received my merchandise at all from this purchase and I would love a full refund.
Date of experience: June 4, 2021
Hello Dakota,
We are sorry to hear if you haven't received your order yet. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I have never had an issue, my items always arrive on time as described with all items inside!
Date of experience: August 9, 2022
Hello Alisha,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I made a purchase and was charged more than once. I am trying to get this rectified currently.
Date of experience: June 4, 2021
Hello Tonya,
We sincerely appreciate the feedback you shared. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Love what I purchased three pairs of shoes. Everything was good. I hope too order for next month
Date of experience: November 3, 2022
Hello Felishia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
If your a person like me, that don't like going in stores then I recommend shopping on line,,
Date of experience: November 8, 2022
Hello Denise,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I have never had a size issue with any of my ShoeDazzle purchases. I always love the quality.
Date of experience: November 6, 2022
Hello Susan,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Ordering was smooth but I still have no tracking information and it's over a month after I ordered
Date of experience: February 1, 2021
Hello Kara,
Thank you for writing a review regarding the purchase you still haven't received. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
My package stopped in mid delivery, no explanations or anything now part of it is out of stock
Date of experience: March 2, 2022
Hi Karen,
Thanks for your effort in writing a review! We are sad to know that you are still waiting for your order. We will be emailing you right away for assistance.
Best,
Cathy
I purchased some really cute shoes and I got them bigger so I can slide comfortably and wide the shoes arrive I couldn't get my feet in them at all I was so upset I wii I'llll not shop again
Date of experience: August 12, 2022
Hello Jenova,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Everytime I order shoes lasership messes up my order… I had shoes I needed by a deadline and couldn't get them delivered.
Date of experience: November 3, 2022
Hello Nyesha,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Sheila,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz