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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
552
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
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Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user marieandrec
Canada
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Vous offrez des bas prix, on achète parceque les prix sont plus que bon et vous nous prenez de l argent en plus dans notre compte bancaire. Exemple j ai achetée des bottes qui mon coûté 27$ environ et vous m avez pris quelques jours plus tard 67$ dans mon compte de banque. Si il fait payer le VIP ce n est plus des bons prix, mes bottes mon coûté en réalité 94$, à ce prix là je n aurais pas acheté. De toute façon j ai beaucoup acheter chez vous mais plus jamais. Vous m avez perdu comme cliente.

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Bonjour Marie,

Nous apprécions votre entreprise et aimerions répondre à vos préoccupations le plus rapidement possible concernant l'adhésion VIP. Un représentant de notre équipe des services aux membres vous contactera immédiatement pour vous aider advantage.

Meilleur,
Ivy

Thumbnail of user latisham17
Wisconsin
1 review
0 helpful votes
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August 1st, 2020
Verified purchase

You guy's suck I'll never purchase anything else from you my father money was stolen from ShoeDazzle I was told he'll get it back and he never did!

Date of experience: July 2, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Latisha,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. We will contact you for further assistance.

Best,
Dean

Thumbnail of user naziky
Canada
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Good quality! Delivered in no time! Everybody likes my shoes. I am proud when I wear then

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nazik,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user delorisb26
Georgia
2 reviews
0 helpful votes
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June 22nd, 2022
Verified purchase

As always I love my purchase, the shoes were nice and comfortable. Looked just like the pictures.

Date of experience: June 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deloris,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best product!

Best Regards,
Clark

Thumbnail of user kelseyg163
Arizona
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

I received just what I wanted with my first purchase. They both fit perfectly and are comfortable.

Date of experience: July 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kelsey,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, affordable, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user catrinal6
Missouri
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Only had one issue but with one phone call problem was fixed quickly. Thank you, Shoe Dazzle

Date of experience: February 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Catrina,

It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

XO,
Ivy

Thumbnail of user paytenc2
Canada
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Hate it! They are too small
I loved the style but it's just not the right size

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Payten,

Thank you for sharing your experience that the item you purchased is too small. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

Thumbnail of user kapiolania
Nevada
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Love my orders I got from their many selections. You can get your whole outfit from ShoeDazzle.

Date of experience: February 1, 2020

Thumbnail of user treasurep2
Michigan
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Anytime I have to return an item customer service always makes it an easy and pleasant experience.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Treasure,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user jannettw1
California
3 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

Nothing special. He did his job. I just wanted to cancel
I don't want shoes every month

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jannett,

We're glad to hear your concern was addressed! We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user badgerj
Canada
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Great selection great monthly deals glad there's an option to skip the month if you need too

Date of experience: November 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jillian,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user donnap1638
New York
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

It was enlightening and different I hope my review and opinion on your shoe collection is useful.

Date of experience: July 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Donna,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user ferleshares
Texas
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

It's becoming more of the norm that the styles I like are not available in my size.

Date of experience: December 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ferleshare,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user damilolao10
Canada
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

The agent was able to address the issue quick and gave a solution without wasting my time

Date of experience: December 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Damilola,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user jadac32
Florida
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I ordered my shoes more than 12 days ago and never got them and I'm still waiting

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jada,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user phillisa2
Texas
2 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

I was able to use my credit for this purchase and the checkout process was very easy.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Phillis,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user vanessaf266
Louisiana
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I been a shoe-dazzle member for some years now an has never been disappointed with my purchases

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Vanessa,

Thank you for your loyalty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user amyr1788
Illinois
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

My item shipped on November 21. It is now 12/6 and I have still not received it.

Date of experience: December 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Amy,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user tomikap3
Indiana
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I loved all 4 pairs of my boots and I will be ordering from here again soon

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tomika,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user hopes53
Kentucky
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

I love it! It's fantastic. I adore all my purchases from here. Very pleased with this site!

Date of experience: April 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Hope,

Wow, amazing! Thank you so much for showing us some love! We are happy to hear that you admire your purchases and you're satisfied with your experience on our website! We appreciate you doing business with us! Have a wonderful day!

Best,
Nelle

Thumbnail of user loris1444
Washington
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Always excited to receive my package. Never disappointed. Best place to get any kind of foot were.

Date of experience: November 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lori,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Thumbnail of user kimberlyh1890
North Carolina
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

My experience with shoe dazzle was wonderful. The items I got were amazing for the cold weather.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kimberly,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user danag238
Florida
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

I never received my item. No one has tried to reach out to let me know anything.

Date of experience: January 1, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Dana,

Thank you for writing a review! We are sorry to hear if you never receive your item. Our Member Services team will get in touch with you within 48 for further assistance.

Best,
Nelle

Thumbnail of user rachelh1021
Ohio
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Missing rhinestone on both shoes. Stones that were on the shoe fell off after wearing them once.

Date of experience: September 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rachel,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user melainel2
Jamaica
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

My experience was fantastic I got my goods on time with fast delivery. Will shop again soon.

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Melaine,

Thank you for your purchase. For further assistance, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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