- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!
I just wanted to buy a pair of shoes not get charged every month for a subscription.
Date of experience: June 4, 2021
The heals had sharp objects in them causing blisters had to throw out. Please cancel my membership
Date of experience: January 1, 2020
Hello Mandi,
We would like to sincerely thank you for notifying us about your experience with Shoedazzle. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy
This was first time using your service and it will be my last. Please cancel my order
Date of experience: August 9, 2022
Hello Vickey,
Thank you for your review. For assistance with the order cancelation, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Whenever I can get two pairs of boots for under 17 bucks, I am a happy camper!
Date of experience: August 8, 2022
Hello Karen,
It is our desire to keep you satisfied with our products at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Allison
I'm very happy with my purchase! The items I purchased lived up to my expectations! Thank you!
Date of experience: August 8, 2022
Hi Parisa,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
It was easy to look for what I wanted on the website and loved the speedy delivery.
Date of experience: August 9, 2022
Hello Liz,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I purchased the wrong size. Ordered a wide shoes, my mistake. I have yet to return it.
Date of experience: April 21, 2021
Hello Michanne,
Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
I purchase stilettos for a wedding to wear all day and they were very light and comfortable.
Date of experience: August 12, 2022
Hello Raddavanh,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Love my rain boots I already wore them to the club with my leather pants great outfit
Date of experience: December 7, 2022
Hello Martisha,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
They never disappoint! Always deliver the shoes I buy on time and I've never had any problems
Date of experience: June 16, 2022
Hello Sia,
We are glad you are enjoying our products and delivery process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoes are always trendy and so cute! They come so quick too. Never an issue every month.
Date of experience: June 18, 2022
Hi Maggie,
Thank you so much for your amazing review of your shopping experience and your purchase! We value feedback like this because it motivates us to enhance our products and services even more! We are delighted that we were able to meet your requirements. We hope you continue to have a wonderful time with us in the future. Have a wonderful day!
Best,
Kim
I never received my order when I reported it to have a replacement sent, that didn't come
Date of experience: June 18, 2022
Hello Susan,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I. Dont. Like. The. Fact. U. Have. To. Join. And. They. Take. The. Fee. Out. Your. Account
Date of experience: June 16, 2022
Hello Jerry,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Great as always. Never get my points for my purchases bought over 1000, 00 worth of shoes.
Date of experience: June 16, 2022
Hello Dawn,
Thanks for sending your review! Your feedback about points is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Love it! Awesome place to shop shoes. Pretty, afordable, and great designs. I definetely recommmend.
Date of experience: August 8, 2022
Hello Jessica,
We are glad that you are satisfied with the products you purchased. Rest assured that we will continue providing unique and new styles at an affordable price. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
When I received my shoes I tried every pair on and they fit perfect now I enjoy showing my shoes off and I can't wait to order some more
Date of experience: June 1, 2021
Hello Tony,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I can always find something to buy and people always ask me where I get all my fabulous shoes and I say "Shoe Dazzle", where else?!?!
Date of experience: June 16, 2022
Hello Melinda,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I just got my first purchase from shoedazzle... and YES, I know this is a monthly subscription site. The ordering process was really easy and simple and as far as the rules for the monthly subscription it was easy to understand. I did contact them about a charge on my card which the next day I received a response that it was just to make sure the card is valid. The rep told me this charge will go away and it did. So as far as what I can tell they have good customer service. Not to mention I got 20% off my first item. They also have a style points program where you are given points for you purchase for money off other orders. Like any other reward program it will take a few times to acquire enough to redeem it.
My shoes came in a timely manner like promised from the company. Packaging was great. They had the shipping box itself then the shoe box inside with the packing slip with the return policy etc on there. Also came with a pre-printed shipping sticker if you wanted to return your item. Opening up the cute shoe box they have a protective bag for your shoes (if you even like to store your shoes this way). I think this is a nice perk because you can use it for a handbag or other things. Each shoe was individually wrapped in plastic with the tissue paper around the bottom and top also a divider in the middle of the shoes so they are not scraping up against one another.
The price you are paying for the shoe matches the quality. I don't understand why people whine about quality of the shoe... where you expecting them to be Christian LouBoutins for 40 bucks? Some glue/flaws are noticeable if you are sticking it 2 inches away from your face. There was a weird smell with these shoes but I am guessing that is coming from the suede material. True to size though there was some digging in the back of my heels which I am not angry about because you will get that with a shoe once in awhile.
OVERALL THOUGHT:
It's a cool website I've been a member for awhile now and it's free of charge until you purchase something. For someone who can't dish out the money its like being able to have your own stylist where you can then go out on your own and buy a item that's alike. They also allow you to skip months as well if you don't like anything that particular month or opt out anytime you want.
Date of experience: November 18, 2011
True to size with same quality with the picture, it still the best I have ever ordered since I got to the US
Date of experience: November 23, 2022
Hello Dorcas,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Bad. The shoes were 10 dollar and then they took more than 10 dollars. Y paid like 39 dólar
Date of experience: August 1, 2021
Hello Abigail,
Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with products and services. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
Love my 4 boots and I have also recommended shoedazzle to 3 of my friends and I can't wait to show my boots to my YouTube community
Date of experience: November 22, 2022
Hello Chiamaka,
Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
They were two big straps is two large long wideThey're not what I expected them to be there ugly
Date of experience: June 1, 2021
Hello Dedra,
Thank you for sharing your feedback regarding the style of our shoes. We will contact you within 48 hours for further assistance.
Best,
Nelle
They sent me the WRONG pair of shoes, their website makes NO sense, and here I am super inconvenience. Cancelling my membership soon.
Date of experience: September 29, 2017
Hello Chiara,
We sincerely apologize if you have not received your right pair of shoes. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
Every order from shoedazzle shows up on time, the website is easy to manage, and the VIP perks are AMAZING! I love shoedazzle!
Date of experience: January 2, 2022
Hi Aleasha,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy
The shoes Were amazing and they all fit absolutely perfectly I am obsessed with Shoe dazzle And I will probably shop here forever
Date of experience: July 1, 2020
Hello Johnisha,
Wow! Thank you so much for the amazing feedback! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Helo Jogail,
Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle