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Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!
I bought 3 belts and the first time I put one on it broke. The shoes were not true to size as well.
Date of experience: July 26, 2022
Actually the Best One Ever, and I Have a Lot of Shoe Experience in My Life Being of Sixty Seven years Of Age!
Date of experience: June 17, 2022
Hello Juno,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
These were a hit! I wish I had gotten them in the other colors.
Date of experience: November 7, 2022
Hello Jennifer,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
ESTA es la segunda oportunidas donde compro zapatos de shoedazzle y se me despegan en la mitad de una calle, que verguenza, los ultimas fueron unas sandalias, solo las use una vez, leyeron? Una vez, las Tengo en casa despegadas de la Correa al.tacon, yo las use para Una cita con mi esposo y saliendo del restaurant se rompieron, trate de dissimilar pero dos personas se dieron cuenta y la primera vez, otros zapatos, se despegaron caminando en Medio de la calle y me cai, yo creo que voy a terminar mi membresia, me molesta pasar por estoy de nuevo
Date of experience: August 12, 2023
The first email I received saying my package will be here on December 3rd did not get my package did not get it even today and it's December 7th
Date of experience: December 7, 2022
Hello Zoya,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Great experience not sure how the return policy is for exchange for half size smaller boot
Date of experience: November 5, 2022
Hello Felecia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
They were delivered exactly when said great fit and they are just like In the picture
Date of experience: November 2, 2022
Hello Toni,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Very good experience, and I love the comfort fit of your boots. I have 6 pairs.
Date of experience: March 4, 2021
Hello Angela,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
My purchase was too small, no true to seize! I don't have possibility to wear that!
Date of experience: July 1, 2020
Hello Hermine,
Thank you for writing a review! We are sad to know that you are unhappy with your purchase. Our helpful Member Services team will be in touch shortly for further assistance.
Best Regards,
Nelle
The shoes look exactly the same way in person!
That makes me feel confident when ordering.
Date of experience: July 1, 2021
Hello Dayna,
Awesome! Thank you! We always want to create unique designs for our valued members like you! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!
Best,
Nelle
The boots that I bought were all great. I will definitely be buying more shoes again.
Date of experience: December 7, 2022
Hello DonJainita,
Thank you for choosing us. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
But gift for family members. I love shopping at shoe dazzle for my shoes and gifts
Date of experience: December 7, 2022
Hello Jukeeta,
We are pleased that you have chosen ShoeDazzle. We hope you will always enjoy the convenience, quality, and affordability of our items! Have a great day!
Best,
Ivy
I bought 5 shoes included some boots and they are so cute and amazing, good qualities.
Date of experience: November 5, 2022
Hello Cesar,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
It didn't take long for me to get them. I love them. They fit just right.
Date of experience: November 5, 2022
Hello Candy,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Very Satisfied and good quality fast shipping will return on buying and being a vip costumers.
Date of experience: November 3, 2022
Hello Judy,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I'm very excited with my boots, size is exactly
Is elegant for the price iss good
Date of experience: November 2, 2022
Hello Yolanda,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
They were nice... look nice. Fit good! I would recommend any day... will shop again! Thanks
Date of experience: January 19, 2022
Hello Cheria,
We're glad you enjoy our unique styles! We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Never even received it and had to get a refund, went through a huge run around.
Date of experience: January 19, 2022
Hello Katelyn,
We appreciate the feedback you shared regarding your order. Thank you for writing a review and bringing that to our attention. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
They fit legs perfectly, I love the quality of it and the red color is amazing.
Date of experience: November 6, 2022
Hello Lisa,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
The selection is always a hit for gifts. My daughter loves the style & comfortable fit.
Date of experience: July 17, 2022
Hello Deonna,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad your daughter is enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love all of them and it got here fast no issues. Hassle free all the way
Date of experience: December 8, 2022
Hello Leigh-Ann,
Thank you so much for the review. We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future!
Best,
Ivy
Shoes were more than expected. Would love to purchase more and tell all of my friends.
Date of experience: July 14, 2022
Hello Miranda,
We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
These shoes have been ordered over a month ago and I still have not yet received
Date of experience: November 3, 2022
Hello Tamia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Got what I ordered quickly. The package was in good condition this time. Which was pleasing.
Date of experience: July 19, 2022
Hello Tessie,
Thank you so much for sharing your awesome experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Outside of my order not arriving when I was told they would arrive everything was great,
Date of experience: December 7, 2022
Hello Lisa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Porsche,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz