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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
552
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Items arrived on time & shopping was easy”

Rhonda A.
12/6/24

Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.

Date of experience: 11/26/24
See positive reviews
Top Critical Review

“Ridiculous”

Taco B.
12/18/24

Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!

Date of experience: 12/8/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user andreeant
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Surprised by quality and time delivery. Only thing i can say at that time is WOW!

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Andree-An,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied with the products and services we offer! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user daniellew660
Pennsylvania
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

I absolutely love their shoes, they are cute, quality is good, and prices are the best.

Date of experience: September 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Danielle,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user dallasj41
South Carolina
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Love buying shoes from ShoeDazzle. They always fit perfect and they look great on my feet.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Shenita,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user briannahc1
Virginia
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Horrible! The boots are cutting into the back of my ankles! Stupid for 90 dollars canadian

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Briannah,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user nicolea1259
Virginia
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Smooth delivery of the products
And also on the day promised
No damages absolutely nothing wrong

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Nicole,

Thank you so much for your awesome feedback! We are very happy that you have had a wonderful shopping experience with us. Have a great day!

Best,
Kim

Thumbnail of user lesleyannw2
Connecticut
2 reviews
0 helpful votes
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June 20th, 2022
Verified purchase

Shipping was fast and omg the shoes are so nice good quality and true to size

Date of experience: June 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello LesleyAnn,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user micaellem
Canada
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Shipping didn't take too long, very satisfied of the purchase I made, the boots are amazing!

Date of experience: November 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Michelle,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user joelynn
Wisconsin
1 review
0 helpful votes
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January 2nd, 2021
Verified purchase

The material is too thin on the boots that I purchased. Will not be wearing them.

Date of experience: January 2, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Joelyn,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user dagmars27
Georgia
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Thigh area was way to large and not able to be adjusted. I will return them

Date of experience: November 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Dagmar,

Thank you for writing a review! We value your feedback on the fit of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user moeechayd
Arkansas
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

I use to be able to get any shoe with my credit. Now everything is overpriced.

Date of experience: September 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Moeechay,

Thank you for your review. Our Member Services Team will get in touch with you right away to address your concern about the prices we offer.

Best,
Renz

Thumbnail of user vanessam693
Canada
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

The customer service is great, called to inquire about something and the guy was really helpful.

Date of experience: August 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Vanessa,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best services!

Best Regards,
Clark

Thumbnail of user briannab209
Indiana
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

So classy and not too high! Pretty comfortable as long as you order a size down!

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Brianna,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user kimp934
Missouri
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Everything I purchased fits well and is cute! I love my experience with Shoe Dazzle everytime

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Kimbren,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user kemio14
Canada
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

The delivery was perfect timing, their customer service was a top notch, l will patronize again

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kemi,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user triciap134
Oklahoma
4 reviews
1 helpful vote
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November 2nd, 2022
Verified purchase

I appreciate you taking good care of me also making me feel like I'm exceptional.
Thanks

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tricia,

Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user vbabyn
Maryland
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

I love all the shoes I bought, look exactly like displayed pictures and true to size

Date of experience: October 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Varoline,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user arisl2
California
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

I had to cancel my credit card because I was being charged multiple times for nothing

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Shoedazzle Rep

Hello Aris,

Thank you for sharing your feedback! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user oneitaf
New York
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I love how quickly my delivery came. My packages were not damaged and packed very well.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Oneita,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user jennifern1336
Illinois
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

The shoes were better quality than I expected. BUT I don't want to be a member!

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jennifer,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user tyronea35
Connecticut
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

My shoes arrived in a very timely fashion and I was very pleased with the items.

Date of experience: September 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tyrone,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user jeanb762
Maryland
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

I order a shoes since august, I never receive it and the quality is too bad

Date of experience: November 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Monique,

Thank you for writing a review! We are sorry to hear if you are unhappy with our quality. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user wellst2
Virginia
3 reviews
0 helpful votes
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June 17th, 2022
Verified purchase

Just love the styles quality and prices. All the things you like when buying your favorites.

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Wells,

Thank you so much for your feedback and for sharing this with others that you like our product and quality! We are pleased to learn that we were able to meet your expectations for online buying.

Best,
Clark

Thumbnail of user cereaset
North Carolina
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

All of the shoes an boots I bought were great an shipping was surprisingly fast…

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cerease,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user audreys510
New York
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Happy and very satisfied that it came on time and they always have a good sale

Date of experience: September 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Audrey,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user gislainenathaliem
Canada
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Very satisfy with all the things buy. And i will recommend to all my friend, family.

Date of experience: March 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gislaine,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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