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Shoedazzle has a rating of 3.5 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!
THIS SITE RIPS YOU OFF! Charges you $40- a month! But does not tell you this. Huge rip off and should be shut down!
Date of experience: June 6, 2014
I ordered 3 pairs of boots and they are very nice but... two of them are a little too tight for me
Date of experience: December 7, 2022
Hello Reyna,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I love my boot and so do everyone's else it a joy to know you can find the right boot and size
Date of experience: November 2, 2022
Hello Mary,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Great
Very happy with what I ordered I love how you all kept me informed while waiting on my order
Date of experience: November 5, 2022
Hello Brenda,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I have been with Shoe Dazzle for years.
LOVE my shoes and slippers and get many compliments!
Date of experience: October 3, 2021
Hi Madeleine,
Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!
Best,
Cathy
Los tenis muy hermosos, llegaron con una situación en el derecho que me hacia una roncha al caminar, intente costarlo con una tijera e igual me molestaba, como intente arreglarlo y no funciono pues los tire a la basura.
Fotos no tengo, no pense en devolverlo, por eso no hice fotos.
Date of experience: August 1, 2023
Hola Sandra,
Todos los comentarios son importantes para nosotros, por lo que apreciamos el tiempo que se tomó para informarnos sobre los artículos que recibió. Nos esforzamos por brindar un excelente servicio a los miembros, por lo que un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato.
Mejor,
Ivy
I bought boots and received them within 2 weeks and I'm beyond in love with them
Date of experience: November 9, 2022
Hello Lyndsey,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
They have awesome shoes. The quality great and the prices are great. I highly recommend shoedazzle!
Tip for consumers:
Buy a size up to be safe. I always buy my size and a size up.
Products used:
Shoes
Date of experience: April 14, 2021
Hello Andrea,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I love the boots I bought. Very comfy. The shipping was fast and service was great as well.
Date of experience: December 1, 2020
Hello Sade,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!
Best,
Nelle
I ordered an XL pants and L top and what came in was a XXL pants and XS top. The shipping took over 3 weeks and I am very disappointed.
Date of experience: July 1, 2021
Hello Christi,
Thank you for writing a review! We are sorry to hear if you are disappointed with your purchase. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
Love every thing about the dizzle I only shop at the dizzle for shoes
Date of experience: January 6, 2022
Hi Tory,
Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!
Best,
Cathy
Love shioes came in a timely manner always been great to order from and love the sales
Date of experience: December 9, 2022
Hello Daquana,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in ShoeDazzle. Hope to hear more from you in the future!
Best,
Ivy
The products are great for my look.Thx. I will be ordering more jeans and Boots and purses.
Date of experience: December 10, 2022
Hello Felicia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Never had a problem with my orders from ahoedazzle and I've been ordering from them since 2016
Date of experience: July 14, 2022
Hello Jerell,
Thank you for your loyalty. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Cute shoes they didn't take long to come. Hate this survey I shouldn't have to make 50
Date of experience: July 14, 2022
Hello Pracita,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Everything was great. Some sizes aren't true to its size in shoes or clothes but overall great!
Date of experience: November 25, 2022
Hello Valerie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The prices are amazing, such a great deal, I was wowed at the quality of my order.
Date of experience: November 3, 2022
Hello Tolulope,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
My experience was great I would recommend this site to my family, friends and coworkers.
Date of experience: November 2, 2022
Hi Donna,
Thank you so much for your awesome feedback! We are very happy that you have had a wonderful shopping experience with us. Have a great day!
Best,
Kim
Super fast shipping! I love this brand its very comfortable and everything is super stylish
Date of experience: November 2, 2022
Hello Natalia,
Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!
Best,
Allison
Always a pleasure doing business with you! Your shoes are always what I'm looking for.
Date of experience: December 15, 2022
Hello Jennifer,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Only received one part of the shipment. Still waiting for shipment number 2 to arrive.
Date of experience: January 2, 2022
Hello Debby,
Your feedback about our shipping process and delivery timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth
Shoedazzle always the best, I never had a complain.
I love to buy with them!
Date of experience: September 3, 2020
I purchased the wide calf leather boots and I barely could get it zipped halfway
Date of experience: October 2, 2022
Hello Cee,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the sizing of your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Grecia,
We strive to provide all our members with excellent service! We feel great that we were able to provide you with an awesome experience. Thanks for the amazing review!
Best,
Jane