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Shoedazzle has a rating of 3.5 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!
Same as picture, good price bought two pairs on sale for the price of one
Date of experience: December 1, 2021
Reasonable prices, great sales and stylish shoes. The customer service is responsive and very nice.
Date of experience: September 19, 2022
Hello Lynn,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I received a notification that my order had been delivered and it was not delivered.
Date of experience: September 19, 2022
Hello Katy,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Great company with great line of products. It would be nice to have better rewards.
Date of experience: September 19, 2022
Hello Christopher,
Thank you for sharing your experience with our products and the rewards we provide online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Looks even better in person very comfortable I will definitely be ordering in the future
Date of experience: April 14, 2021
Hello Danyell,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Date of experience: November 7, 2022
Hello Jenny,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I didn't receive the package even after calling the seller and USPS. Nothing was done.
Date of experience: June 1, 2020
Hello Helen,
We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
My order is always easy to get through and the options are always in abundance.
Date of experience: November 2, 2022
Hello Melonia,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoes fit perfect, very easy way to. Will purchase shoes and delivery is super fast
Date of experience: October 1, 2021
Hello Esmeralda,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
They have good customer service but they need more training on your product and rules
Date of experience: July 14, 2022
Hello Paulette,
Thank you for the great feedback regarding our Member Services Team. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I can't review product I have not received... but they will do nothing about it!
Date of experience: January 19, 2022
Hello Jj,
Your feedback about your non-delivered product is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your order concerns.
Best,
Zeth
My boots fell apart. Cant get a live person to talk to. Waste of money
Date of experience: March 2, 2020
Hello Janille,
Thank you for writing a review! We sincerely apologize if your boots fell apart! We value you as a member and we'd like to make it up to you. Our Member Services team will be in touch within 48 hours to assist you further.
Best,
Nelle
I never received anything from shoe dazzle. Not as much as an email for shipment.
Date of experience: July 15, 2022
Hello Aimee,
We appreciate the feedback you shared regarding your VIP membership. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Fast shipping. Always what I want. I love that they have photos of the shoes
Date of experience: October 4, 2020
Hello Laura,
Glad to hear that you are satisfied with our shipping! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
I'm a boot and sandal fanatic and Shoedazzle has all the perfect selections for me!
Date of experience: July 21, 2022
Hello Lisa,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
I still have not received my boots. The occasion I wanted them for has passed.
Date of experience: May 30, 2022
Hello Krista,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly for further assistance.
Best,
Dean
Good ole personal customer care. A real person answers quickly and efficiently with a smile.
Date of experience: September 23, 2022
Hello Rose,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Thank you so much for filling in for me. I heard nothing but great things.
Date of experience: April 18, 2021
Hello Amanda,
Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.
Best,
Dean
First time I ordered heels and it's exactly like the picture I really loved it..
Date of experience: November 23, 2022
Hello Amandeep,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Hello Amandeep,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love my boots, they look as beautiful as the picture and are so warm!
Date of experience: November 23, 2022
Hello Charlene,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I got a pair of camo booties on sale & they were a great deal!
Date of experience: November 28, 2022
Hello Claudine,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The white shoes was not what I ordered it was to much and wrong shoe
Date of experience: August 8, 2022
Hello Jovan,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Amazing. The shoes are so beautiful and there nothing like being in the VIP list
Date of experience: August 8, 2022
Hello Tunydria,
We are glad you are enjoying our products and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Nice helpful work with you and understand the products that you want in purchasing shoes
Date of experience: January 9, 2021
Hello Joann,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
Shipping was fast and prices were great. The quality of product was better than expected.
Date of experience: June 4, 2021
Hello Ferrin,
We're happy to know that you love shopping with us! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hi Hanan,
We appreciate your review! We definitely promise great deals and you can surely expect more soon!
Best,
Cathy