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Shoedazzle has a rating of 3.6 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!
I absolutely love every one of my purchases getting compliments everywhere!
Date of experience: August 26, 2023
The order came quick once i ordered they were just as described
Date of experience: August 25, 2023
Hello Flora,
We appreciate your fantastic feedback about our merchandise and delivery! We always strive to provide the best service for members like you! It's great to hear that you are enjoying your purchase. Have a fantastic day!
Best,
Bonnie
I love the shoes and the services. I have purchased over 6 pair of shoes so far
Date of experience: January 7, 2023
Hello Taneisha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I love shopping on shoe dazzle! Great shoes and I love the quality and colors of them!
Date of experience: August 5, 2020
Shoe sizes are always off and too big and wide and feel cheap
Date of experience: July 11, 2023
Hello Karma,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shoe is too small and it doesn't fit my foot nor does it fit my legs
Date of experience: November 2, 2022
Hello Keaira,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have not received my shoes. I have no updates and no tracking information as of yet.
Date of experience: January 8, 2023
Hello Mary,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
The wrong size shoe was sent to me. The correct box size 12 but size 8 boot.
Date of experience: August 10, 2022
Hello Tanya,
Thanks for sending your review! Your feedback about the order you received is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shoes were low quality, you could see the gluing on the sole. The sizing was off.
Date of experience: August 1, 2021
Hello Elizabeth,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
I was looking forward to wearing the last shoes I ordered, but I never received the them.
Date of experience: February 1, 2021
Hello Felicia,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
I love the all the shoes I have purchased and the fast shipping. Great for gift giving"
Date of experience: November 1, 2021
Hello Kristie,
Great! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, fast shipping, new styles, and high-quality products for our valued members like you!
Best,
Nelle
Not many styles for plus size woman
Some shoes fit comfortably, some r not
Purses r awesome!
Date of experience: July 14, 2022
Hello Michele,
Thank you for taking the time to provide a review. Your feedback on the selections and sizing is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.
Best,
Clark
To many ads and you can't get to your order to check the status of your purchase.
Date of experience: January 6, 2023
Hello Kathy,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Your feedback about the status of your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shipment arrived on time, and boxes that held the heels were beautiful just like the heels.
Date of experience: July 14, 2022
Hello Chimera,
We are glad you are enjoying our products and shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I love this site! I've ordered so many shoes and boots and I absolutely love every pair!
Date of experience: July 15, 2022
Hello Lecia,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I don't know why I didn't receive the shoes at home. I had to go to the packaging place
Date of experience: January 5, 2023
Hello Antonella,
We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Very much in love with my shoes I will definitely do it over any time
Date of experience: August 21, 2023
Hello Sandra,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
All the shoes from Shoedazzle are very good quality and nice. I love them. Thank you!
Date of experience: August 22, 2023
Hello Annia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Very cute shoes shipped quickly however they rip my feet to pieces.
Date of experience: August 21, 2023
Hello Thyra,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Brought a pair of shoes when I decided to go wear them it Broke
Date of experience: August 21, 2023
Hello Dwaynia,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love the comfort of the shoes, as well as being beautiful and of great quality!
Date of experience: June 11, 2020
I am really satisfied with the quality of the shoes and the fast delivery! Happy happy!
Date of experience: January 5, 2023
Hello Nathalie,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Love these shoes. I keep buying more can't beat this site these shoes and these deals
Date of experience: May 6, 2021
Hello Megan,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Always satisfied with the selection for these size 11 feet!
Date of experience: August 22, 2023
Hello Shannon,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our selection! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
The shoes are very stylish and comfortable. I love them.
Date of experience: August 23, 2023
Hello Cheryl,
It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Cyrstal,
It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a wonderful day!
Best,
Bonnie