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Shoedazzle has a rating of 3.6 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!
Paid for 2 day shipping and item not delivered on time.
Date of experience: August 22, 2023
I'm always satisfied with the quality of the products and the ease with which I can make orders and
Date of experience: August 11, 2022
Hello Tamicka,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I wear a size 9 and I ordered a size 9, but it's too big for my feet, so I can't wear the shoes.
Date of experience: April 19, 2023
Hello Amdo,
We value your feedback, and we appreciate you taking the time to leave an honest review about the merchandise. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
I found a pair of shoes I like and purchasing them and receiving them was a breeze great website
Date of experience: July 17, 2022
Hello Kristina,
We're so glad that everything worked out for you. We here at ShoeDazzle do our best to provide the best products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
It's very easy to shop with shoedazzle, the layout and display is very easy to navigate.
Date of experience: January 8, 2023
Hello Remy,
We are glad you are enjoying our website! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Great service and quick response to the customer. Lots of styles and colors for the customer.
Date of experience: March 7, 2023
Hello Santiago,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I Love Shoe-dazzle. When I need some shoes. I know I can count on shoe dazzle.
Date of experience: November 5, 2022
Hello Nicole,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here in ShoeDazzle!
Best,
Maru
I tried the boots and shoes and loved it! Can't wait to try the boots on!
Date of experience: November 5, 2022
Hello Amara,
Thank you for taking the time to share your awesome review! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!
Best regards,
Chad
Everything always fits and is as described, the quality of the products is always really good
Date of experience: November 1, 2020
Hello Brianna,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
The boots are amazing! They are innovative and stylish.
Date of experience: July 11, 2023
Hello Desiree,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I order shoes and receive within 4-5 days exactly what I order. I am so happy
Date of experience: January 5, 2023
Hello Samentha,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
Easy to shop, easy to skip the month...and such a joy to receive my new items!
Date of experience: February 1, 2023
Hello Stacey,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I really need an Eight and a half size shoe. Why don't you have Eight and a half sizes?
Date of experience: March 24, 2023
Hello Jamie,
Thank you for taking the time to leave a review. We are very sad to know that the shoe in your size is sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
Love all of the items I have ordered from this site The shoes, boots and all of the bags
Date of experience: March 24, 2023
Hello Nettie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchases! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love the way the boots feel and look. The color and style are very nice.
Date of experience: February 1, 2023
Hello Missey,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
Shoes came on time and in perfect condition and I loved all the shoes I purchased
Date of experience: October 4, 2022
Hello Awilda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Terrible selection, terrible quality. I hate that I ever spent money with them.
Date of experience: May 19, 2023
Hello Staria,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Delighted to be able to use my credits! Very satisfied with my purchase!
Date of experience: May 21, 2023
All items came in a timely fashion, and I love all the items that I received.
Date of experience: February 2, 2023
Hello Adrienne,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I ordered two pairs of shoes and a dress, and I really love them. I get complements on all of them.
Date of experience: July 1, 2021
Hi Karol,
We are very overwhelmed by your great feedback. We'll make sure to keep it up especially to our VIP members like you.
Have a great day!
Best,
Kobe
I was okay with the shopping but not satisfied with the delivery experience not at all
Date of experience: August 8, 2022
Hello Mercy,
Thanks for sending your review! Your feedback about our delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Easy and quick The shoes were just as they were advertised and the fit was perfect.
Date of experience: August 8, 2022
Hello Rhonda,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Ordered more heels as I always do and they are great as always and fit perfectly
Date of experience: June 4, 2020
Hello Kristy,
Wow! Thank you for the great feedback! We love to hear that you like your heels and everything fits well. We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
My order was everything I expected. I received it within the time frame I was told.
Date of experience: June 16, 2022
Hello Brenda,
We're glad that you are loving your purchase! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I didn't not receive my order. It say it was delivered but I didn't see anything outside my door.
Date of experience: December 10, 2022
Hello Toshima,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Chardae,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad