Shoedazzle has a rating of 3.6 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!
Very cute and comfortable. Beautiful color too ordering is very easy and shipping time is quick.
Date of experience: December 10, 2022
Shoes were delivered quickly, they were exactly as described and they fit well!
Date of experience: August 15, 2022
Hello Janie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Fell apart first time I tried it on. I tried to walk but it hurt so bad I preferred to crawl.
Date of experience: December 4, 2019
Hello Dana,
We’re sorry your item was not what you expected. This is not how we do business in Shoedazzle. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
The shoes I bought are beautiful and the perfect size. I loved them
Date of experience: May 4, 2021
Hello Elaine,
Thanks for loving the quality of our products! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Everything came in good time good quality perfect size
Date of experience: January 6, 2023
Hello Bobby,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The shoe quality was poor the stings on the shoes were coming apart
Date of experience: January 5, 2023
Hello Raquel,
We are sorry to learn that our item did not meet your expectations. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Always happy when my shoes come. Very happy customer
Date of experience: October 1, 2020
Hello Ginger,
Thank you for such a wonderful review! We appreciate your time sharing how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
The shoes purchased are good and are neatly designed
Date of experience: October 1, 2020
Hello Gideon,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
I absolutely love everything I purchase from shoe dazzle
Date of experience: August 1, 2020
Hello Indira,
Awesome! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Made my orders online and they were delivered quickly. And they look great
Date of experience: April 18, 2023
Hello Daina,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Great quality products for a great price as always and free shipping always!
Date of experience: August 4, 2020
Hello Brittney,
Awesome! We are glad to hear that you ate satisfied with the quality of our products! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Nelle
Shoes fit amazingly. Definitely would recommend. Love Love them.
Date of experience: January 8, 2023
Hello Jasmine,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Unfortunately, the chain on the shoe immediately broke off.
Date of experience: April 21, 2023
Hello Leah,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Great service. Fast and easy. And very professional. Thanks
Date of experience: August 7, 2020
Hello Laura,
Thank you for sharing your positive experience with us! We are happy to hear that you are satisfied with our products and services.
Best Regards,
Nelle
Great thing's came on time thanks hope too shop again so thanks again
Date of experience: August 4, 2020
Hello Arthur,
Thanks for writing a review! We are happy to hear that you are satisfied with our products and services! Have a great day!
Best,
Nelle
These shoes are really stylish. They fit really well.
Date of experience: July 18, 2022
Hello Amber,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
I have only received 2 pairs of shoes when I ordered 4 pairs
Date of experience: November 2, 2022
Hello Angel,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Everything was exactly how it was on the website and I loved it.
Date of experience: November 3, 2022
Hello Tina,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Great service great products very satisfied will buy again
Date of experience: January 10, 2023
Hello Becky,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I order two pairs i just got one the other one takes long
Date of experience: August 9, 2022
Hello María,
Thank you for your purchase. Our Member Services Team will contact you right away to assist with the delivery. Thanks!
Best,
Renz
My order was lost and customer service was useless.
Date of experience: November 2, 2022
Hello Dawn,
It is with great regret that we received your feedback regarding your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Love all the shoes! <the concept... the price $$...
Date of experience: April 26, 2023
Hello Heather,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
I absolutely love the shoes they exactly how they looked in the pictures
Date of experience: November 5, 2022
Hello Denise,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Never got order still ding have order after it say it was delivered
Date of experience: November 7, 2022
Hello Ashley,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Every time that I go on the site i see the same things
Date of experience: June 2, 2021
Hello Delores,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Donna,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz