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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.3%
Positive
555
Neutral
32
Negative
276
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user jenna27
California
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

I always shop here! Great selections and great prices!'

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hi Jenn,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy

Thumbnail of user yolandak70
Alabama
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Shoe Dazzle has the best shoes. They are comfortable and they are beautiful

Date of experience: September 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Yolanda,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user susanm3830
Maryland
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Forced to subscribe and cancellation is difficult and inconvenient.

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Susan,

We appreciate your feedback on our VIP program! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user kellyc1728
Oklahoma
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I absolutely love shoedazzle shoes and I'm loving their clothes more and more

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Kelly,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user sylview15
Canada
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

Very nice looking boots and very comfortable. I've received compliments about the boots

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sylvie,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user beeb84
Pennsylvania
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I love everything I got and for great prices. Great job dazzle dazzling

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Bee,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user fabienneg12
Canada
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Very beautiful and quality products. Delivery service very professional.

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Fabienne,

We are glad you are enjoying our products and delivery process! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user shirleyc959
Washington
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Beautiful Boots, great customer service, easy returns, great experience

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shirley,

Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

Best,
Jane

Thumbnail of user latashas80
North Carolina
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

My shoes don't fit I need another size I don't know what to go to and request for another size

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Latasha,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jowannam
Illinois
1 review
0 helpful votes
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February 6th, 2021
Verified purchase

Came on time and the shoes and purses are comfy and in style.

Date of experience: February 6, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Jowanna,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user rosea536
Canada
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

I've honestly loved every shoe I've gotten from them!

Date of experience: January 20, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rose,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user lynettam7
New York
3 reviews
0 helpful votes
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November 23rd, 2022
Verified purchase

Fast delivery, great value great fit. Absolutely no complaints

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lynetta,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user jessv162
California
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Everything is on point, no lies, no hidden fees, product is above expectations

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jess,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user arielb51
New Mexico
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

I've sent my shoes back to get a different size and they never sent my new size back to me!

Date of experience: September 1, 2020

Thumbnail of user espranceb
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I send the message but they didn't respond to me, I got the shoes but it is small to me.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Espérance,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the sizing of your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user jacquelynh185
Ohio
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

I was satisfied with my order from the time my order was placed until after I received it.

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jacquelyn,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user elizabethp1747
Connecticut
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

No matter the shoe - they are always great. The fit, the style and the quality is always perfect!

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Elizabeth,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user edithn44
Canada
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Good shoes at w good price love the purchase! The shoes are comfy and warm. Both good quality

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Edith,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user nedaj3
Nevada
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

It's very convenient with great customer service. Great quality shoes with decent pricing

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Neda,

We are glad you are enjoying our products and the website! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user alecp39
Alabama
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

The girl friend loves the shoes! And the process was easy for me.

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alec,

Awesome! Thanks for sharing your great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Nelle

Thumbnail of user myrinar
Wyoming
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Pleasant and very helpful! Customer service was very good!

Date of experience: November 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Myrina,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user sarahn1179
Arizona
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Loved it was impressed the quality was insanely good

Date of experience: February 19, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Sarah,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user lekishas2
Michigan
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

I have enjoy my subscription... Great Variety. Great Quality.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lekisha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user tammyh858
Texas
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

Stunning and comfortable shoe. Great price and fast shipping

Date of experience: July 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tammy,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user paulag638
New Jersey
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Good packing not damaged, perfect fit and good quality.

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Paula,

Thank you for sharing your wonderful review about your purchase. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a good one!

Best,
Bonnie

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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