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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.3%
Positive
555
Neutral
32
Negative
276
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
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Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user virinef
California
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Great feel and look. Comfortable and fits just right

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Virine,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user ashleyt796
Kentucky
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Never received, packages never came. I need some refund

Date of experience: December 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashley,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user mariam3888
California
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Good quality and good style of products that last.

Date of experience: April 5, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Maria,

Thank you for the great feedback about the merchandise! It has been a pleasure doing business with you! Thank you, and we are always happy to serve you.

Best,
Bonnie

Thumbnail of user maryanna94
Canada
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Satisfactory and lovely. I was very impressed and happy.

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Maryann,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user gretell5
Florida
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Awesome! Thr shoes are great quality and great styles

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gretel,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user latonyar40
Michigan
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Love love love em this is my go to for all things shoes

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello LaTonya,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user annickb12
Canada
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Always get a fashion shoes! Always the good size. I'll always buy there

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Annick,

Thank you for your review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user sheylab2
New Jersey
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I love shoedazzle always beautiful shoedazzle and fast shipping

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sheyla,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user keeshonec1
New York
2 reviews
0 helpful votes
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June 16th, 2022
Verified purchase

Easy shopping, great selections. Very easy exchange or refund.

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Keeshone,

What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a great experience with us in the future!

Best,
Ivy

Thumbnail of user juanf378
Texas
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

This app has fast shipping and it has great products, I love it

Date of experience: December 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Juan,

We are glad you are enjoying our products and shipping timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user sabrinas437
Georgia
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I Love my shoes I order from Shoe Dazzle. I will definitely order some more shoes real soon

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sabrina,

ShoeDazzle would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. Every day we are looking forward to serving you.

Best,
Mary

Thumbnail of user lewisn38
Georgia
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Service was quality and professional as well as prompt.

Date of experience: May 31, 2023

Thumbnail of user tarries1
California
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

I have to go to a post office and I'm not able to.

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tarrie,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user gwendolynj84
Kentucky
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Everything was done and it didn't take lying for it to be done

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gwendolyn,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user ariell99
Florida
2 reviews
0 helpful votes
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February 16th, 2023
Verified purchase

I liked the look on the web but not when I get them

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Ariel,

Thank you for your honest review. We appreciate the feedback you shared regarding our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user brittneym152
Mississippi
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

I have tried to contact you but I have t received my package.

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Brittney,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you still haven't received your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user raneciam
Texas
1 review
0 helpful votes
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January 6th, 2022
Verified purchase

Fast shipping, great prices and lots of great variety!

Date of experience: January 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Ranecia,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy

Thumbnail of user traneb
Maryland
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Receptive and understanding and got things squared away quickly

Date of experience: December 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Trane,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user laurier386
Florida
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

I love love love my new white boots. Always a great selection!

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Laurie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and selection! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user christinec2553
Canada
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Happy with styles - a few issues with sizes being a bit small

Date of experience: April 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Christine,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user ashleyc867
Nevada
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

The boot I have received are far from the way I walk.

Date of experience: May 4, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Ashley,

Thanks for sharing your excellent shopping experience with us and for showing us some love! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle

Thumbnail of user joannas123
Colorado
1 review
0 helpful votes
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May 2nd, 2020
Verified purchase

Love the shoes, love the fit, and I will be ordering again.

Date of experience: May 2, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Joanna,

Wow! Glad to hear that you love your shoes and everything fits well! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!

Best,
Nelle

Thumbnail of user nickoleb3
Pennsylvania
1 review
0 helpful votes
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August 1st, 2020
Verified purchase

I love shoes... especially Shoedazzle now! I will only buy from Shoedazzle

Date of experience: August 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Nickole,

Wow! The team here at Shoedazzle is thrilled to hear such good feedback, and we are proud to be one of the best sources of shoes and clothes! Have a great day!

Best,
Dean

Thumbnail of user aleasem
District of Columbia
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

My shoes never arrived and so I'm out of money and shoes

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alease,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user cassf4
Iowa
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I love ShoeDazzle! The styles, the price, the shipping, it's all great!

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Cass,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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