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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Loved the prices, shoes are comfortable, have great styles
Date of experience: April 7, 2023
Everytime i have a very good service, i'll continue to buy
Date of experience: September 19, 2022
Hello Manon,
Thank you for your review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
They were light and beautiful. Very comfortable to wear. Got lots of compliments!
Date of experience: September 19, 2022
Hello Phoebe,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I. Ordered two pair of wedges wore both 1 and the came apart
Date of experience: August 8, 2020
Hello Natasha,
Thank you for writing a review regarding the wedges you've purchased. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
The pricing was perfect and shoes all look well made
Date of experience: September 19, 2022
Hi Jaja,
Thank you so much for your awesome feedback regarding our products! We are very happy that you have had a wonderful shopping experience with us. Have a great day!
Best,
Kim
Easy to order and receive! I love the amount of choices. Prices are great.
Date of experience: September 19, 2022
Hello Christine,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Customer service was excellent, and I will buy their bedroom slippers again.
Date of experience: September 19, 2022
Hi Cathy,
Thank you so much for your awesome feedback regarding your experience with our Member Services Team! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!
Best,
Kim
I enjoy every purchase, very accurate and they are quick to help.
Date of experience: September 19, 2022
Hello Rebecca,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
One of the best online stores, my order was just as described with fast delivery.
Date of experience: September 20, 2022
Hello Modupe,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
My items came quickly and they are absolutely beautiful
Date of experience: September 19, 2022
Hello Robbie,
Thank you for leaving a review. We are happy to know that you are satisfied. We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
All my items was here on time they fit perfectly thanks
Date of experience: September 19, 2022
Hello Nikole,
Thank you for the great feedback on the delivery of the products you ordered. It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary
Shoes were true to size and order was delivered very quickly.
Date of experience: September 19, 2022
Hi Charlee,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I love shoedazzle shoes, there are a great quality.
Date of experience: September 19, 2022
Hello Lynn,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I'm satisfied with my purchase. It came in a timely manner.
Date of experience: September 19, 2022
Hello Nastassia,
We are glad that you are satisfied with your purchase and the services we provide. Rest assured that we will continue providing great products for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Good products and reasonable price delivery was on time
Date of experience: September 19, 2022
Hi Barenda,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Love the style, perfect fit. Looks good! Price was right.
Date of experience: September 19, 2022
Hello Michelle,
Thank you for the shout-out! We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I love shoe dazzle they have beautiful shoes and boots for a discounted nicely
Date of experience: September 19, 2022
Hello Kathleen,
Thank you so much for loving our brand! We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Caught a sale and bought 3 pairs. I can't wait to rock these stylish heels
Date of experience: September 19, 2022
Hello Michelle,
We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.
Best,
Renz
Great products at affordable prices. Might I add that the shoes are very comfortable too. #hooked
Date of experience: September 19, 2022
Hello Shanae,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Amazing site easy to work with … I ordered for my all family
Date of experience: September 18, 2022
Hi Liza,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Love all purchases. Lovely shoes that will compliment my style choices.
Date of experience: September 19, 2022
Hi Angela,
Thank you so much for your awesome feedback about the quality of the items that you purchased. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!
Best,
Kim
Received package quickly.Styles are very nice. Sizing a little tighter than expected
Date of experience: February 18, 2023
Hello Joan,
It is with great regret that we received your feedback regarding the sizes of the items we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
1st delivery went well. This is just the beginning.
Date of experience: February 24, 2023
Hello Tamika,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I bought the sandals as a gift for my friend, she loved them.
Date of experience: February 17, 2023
Hello Rosemary,
We always aim for 100% member satisfaction, so we are so happy to hear that you and your friend enjoyed your purchase! There's more to come so we are hoping to hear from you again soon!
Best,
Bonnie
You really don't get a deal after your first purchase.
Date of experience: February 17, 2023
Hello Nicole,
We appreciate you taking the time to write a review about our promotions! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email to assist you further.
Best,
Bonnie
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Denise,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad