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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Exactly as shown in photo. Great fit and too comfortable to walk.
Date of experience: January 11, 2023
I love the styles and prices... keeps me coming back always
Date of experience: May 6, 2020
Hello Nicole,
Glad to hear you love the styles! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
It's not easy shopping every month or skipping subscriptions.
Date of experience: January 5, 2023
Hello Addy,
Thank you for sharing your experience with our VIP program and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I've tried to cancel a few times and they always come up with reasons I can't.
Date of experience: January 5, 2023
Hello Heather,
Thank you for your feedback. Our Member Services Team will contact you right away to address your cancelation concern.
Best,
Renz
The shoes were beautiful fit perfect and came earlier than I anticipated
Date of experience: January 5, 2023
Hello Patricia,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
The quality of my shoes are excellent. They at comfortable and affordable.
Date of experience: January 5, 2023
Hello Jackie,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
It's always a pleasure shopping on ShoeDazzle. I love my boots and shoes!
Date of experience: January 5, 2023
Hello Rhoda,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and shoes! We always strive to provide our valued members with the best styles and prices. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Excellent shoes came on time. Very comfortable in good condition
Date of experience: January 5, 2023
Hello Antoinette,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Will continue to purchase shoes from this company.
Date of experience: January 5, 2023
Hello Larue,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy! Have a great day!
Best,
Mary
Totally satisfied. Super cute shoes. Fast shipping. Happy.
Date of experience: January 5, 2023
Hello Rachael,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I love my shoes, came earlier. Good material and so beautiful
Date of experience: January 5, 2023
Hello Deija,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Can't cancel membership, there is not contact number anywhere.
Date of experience: January 21, 2022
Hello Gurinderjit,
Thank you for writing a review! We are very sorry to hear about the inconvenience you have experienced regarding the VIP membership. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Shoes did not look like photos, terrible quality, sizes were off, and a lot of packaging
Date of experience: January 19, 2022
Hello Georgia,
It is with great regret that we received your feedback regarding your purchase. We assure you that your concern will be handled strictly and seriously. A representative from our Member Services Team will contact you right away to assist you.
Best,
Lia
It was a great experience and the shoes are amazing
Date of experience: April 8, 2023
Hello Ak$#*!a,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Experience was quick and efficient! The shoes are so pretty - no complaints.
Date of experience: May 4, 2021
Hello Ashley,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Am a big leg person. Finding my size was extremely amazed.
Date of experience: April 7, 2023
I was very happy with my purchase, everything fit just right and arrived on time. Thank you
Date of experience: April 8, 2023
Hello Stacey,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Items are as described very nice spring abs summer tops.
Date of experience: April 8, 2023
Hello Toni,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Been a member for years only good things be it shoes or clothing
Date of experience: April 7, 2023
Hello Deborah,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
13 pairs for $120, F*ck Yea.
*******************************
Date of experience: August 11, 2022
Hello Karl,
Thank you for the nice words that you said about our products and our promotions. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
The shoes were poor quality and fit was almost always off
Date of experience: August 11, 2022
Hello Ashley,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Easy ordering. Fast shipping. Keep you up to date on products being sent.
Date of experience: August 11, 2022
Hello Shannon,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
Everything was as expected. Will be making more purchases…….
Date of experience: August 10, 2022
Hello Carol,
This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!
Best,
Mary
They are great! Very comfortable. Will definitely buy again, fast shipping as well
Date of experience: August 11, 2022
Hello Allanuh,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Order came on time. Shoes was comfy and i if of course wore it well.
Date of experience: August 11, 2022
Hello Shanique,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Vrutika,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark