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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Shoes were very cheap looking…. Not anything like the photos.
Date of experience: July 16, 2022
Site was easy to order items. Delivery on time with no problems.
Date of experience: July 17, 2022
Hello Martha,
Thank you for sharing your wonderful experience with our website. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Hope you have a great day!
Best,
Mary
Love all my products they are the correct size and I received multiple compliments
Date of experience: July 17, 2022
Hello Janice,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The knee high boots fall down and I have to constantly pull them up
Date of experience: April 12, 2020
Hello Brianna,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products. We will contact you for further assistance.
Best,
Dean
What I didn't like it's too long to come in boots were beautiful perfect fit
Date of experience: January 19, 2022
Hello Rana,
We are happy your items are a perfect fit! Your feedback about our delivery timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I have always had a great experience ordering with shoe dazzle
Date of experience: October 1, 2020
Hello Jackie,
Awesome! We are happy to provide you a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Stay awesome!
Best,
Nelle
I love the shoes great discount Took too long to receive
Date of experience: October 1, 2020
The items bought were amazing. I enjoyed trying them on. They met my expectations.
Date of experience: August 12, 2022
Hello Kimberly,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
They have a variety of very nice designs and excellent prices.
Date of experience: August 13, 2022
Hello Delmi,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at an affordable price! Have a great day!
Best,
Mary
My gladiator sandals stole the show while on vacation in Jamaica! They are a head turner!
Date of experience: August 11, 2022
Hello Deborah,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
Love shoe dazzle just a little bit of something for me
Date of experience: August 11, 2022
Hello Holly,
Thank you for your review. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Bes,
Renz
Great quality of shoes and order came in a timely manner!
Date of experience: August 11, 2022
Hello Shona,
Thanks for your review. We are happy to know that you are satisfied with the quality. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Excellent service, fashionable items, and delivery was on time
Date of experience: August 11, 2022
Hello Merlene,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Easy to order and very good prices I love all
The shoes
Date of experience: August 11, 2022
Hello Elia,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
The rep took care of me... addressed all my questions.
Date of experience: August 11, 2022
Hello Brandie,
Happy to hear that your concern was taken care of. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Not the type of shoes or clothes I like. Styles are mostly for 20 and 30 year olds.
Date of experience: September 1, 2021
Hello Jody,
Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Love my purchases everytime never have a problem or complaint
Date of experience: February 14, 2022
Hello Cherie,
Thanks for the great review! We are delighted that you enjoyed our products. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Easy to find what i had in mind. Arrived super fast!
Date of experience: September 1, 2021
Hello Ursula,
Wow! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.
Best,
Nelle
Package arrived in a timely manner and everything I ordered fit her great.
Date of experience: July 17, 2022
Hello Dominic,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love the convenience of purchasing shoes for Shoe Dazzle.
Date of experience: July 17, 2022
Hi Lorraine,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
It was a very good experience. The sandals are fitting well.
Date of experience: July 17, 2022
Hello Bebelia,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!
Best,
Mary
I'm very pleased with my order. Perfect look and fit.
Date of experience: January 7, 2023
Hello Nubia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Never got my courtesy refund for 49.99
Didn't kno I was supposed to check a box
Date of experience: July 17, 2022
Hello Jordana,
Thank you for taking the time to leave a review and your feedback about your refund is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Great experience returning an item for a larger size. Fits perfectly
Date of experience: July 17, 2022
Hello Stacy,
We are delighted that you are satisfied with the services we offer. We are motivated to give our all because of you. Please know that we value you and thank you.
Best,
Allison
Great prices, fast shipping and wonderful products.
Date of experience: January 6, 2023
Hello Amy,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Kelli,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad