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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Great styles and prices on boots. Shipping was really fast!
Date of experience: January 6, 2023
I had a wonderful experience purchasing my first pair of shoes
Date of experience: July 17, 2022
Hello Valencia,
ShoeDazzle would like to thank you for patronizing our items and thank you for the opportunity to serve you. Hope to hear more from you in the future!
Best,
Mary
Great deals, I love the size details listed and difference.
Date of experience: July 18, 2022
Hi Maryam,
Thank you for your wonderful feedback! We're very glad that you enjoyed the promotion that we have. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Too big extremely uncomfortable and just not good quality
Date of experience: January 6, 2023
Hello Kreshma,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very precise. Didn't have any trouble making my purchase.
Date of experience: July 17, 2022
Hello Tonya,
Thank you for taking the time to share your experience in purchasing our products. We’re happy that you’ve had a great experience with us!
Best,
Mary
My size was finally available, and on sale. Thank you!
Date of experience: January 6, 2023
Hello Ruth,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
So loving the new shoes that I've brought from Shoedazzle!
Date of experience: July 17, 2022
Hi Christine,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Arrived within the week. They're great to wear, supper comfy and cute too!
Date of experience: July 17, 2022
Hello Rose,
It’s great to read your feedback about our products. We appreciate you taking the time to share your positive experience. Member satisfaction is our foremost priority and we promise to always serve you the best.
Best,
Mary
Soo comfy n danced all night with them also got many compliments
Date of experience: July 17, 2022
Hi Rubi,
Thank you for the nice words that you said about the items that you ordered. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Kim
The shoes that horrible they dug into my skin made me have a cut and we're very uncomfortable
Date of experience: July 17, 2022
Hello Leah,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Wonderful experience Has recommended to many friends
Date of experience: July 17, 2022
Hi Felicia,
Thank you so much for your awesome feedback! We are very happy that you have had a wonderful shopping experience with us. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!
Best,
Kim
Very pointy, and really hurt my feet. Not sized correctly
Date of experience: October 26, 2022
Hello Donna,
Thanks for sending your review! Your feedback about our product sizing and styles is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
It fits perfect. I really love the material. I'm very happy about my choice. Thanks and stay safe.
Date of experience: October 1, 2020
Hello Bernadette,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Stay safe!
Best,
Nelle
Tru to fit, comfortable and sexy! I could walk around got hours no problem
Date of experience: October 2, 2020
I love the whole experience. Shoedazzle gives plenty of options. Highly recommend trying it!
Date of experience: October 2, 2020
Hello Jennifer,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Enjoy your purchase! Have a great day.
Best,
Nelle
The shoes sometimes to little so I end up giving them away
Date of experience: October 1, 2020
Hello Tena,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Always love the products I receive from shoe dazzle
Date of experience: August 1, 2020
It was ok. But u keep charging me for shoes I haven't bought
Date of experience: August 1, 2020
Hello Bri,
We sincerely appreciate the feedback you shared! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I love shopping at ShoeDazzle.
You should see one of my closets. YAY
Date of experience: October 4, 2019
Hello Iriana,
Awesome! Thank you for the positive feedback! We are happy to know that you love our products and services!
XO,
Nelle
Still have not received last order that i placed..
Date of experience: August 1, 2020
Hello Felicia,
Thank you for writing a review! We are sorry to hear if you haven't received your order yet. We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Well besides the awful quality they delivered me wrong size, enough said.
Date of experience: November 6, 2012
Loved all items. Kids clothing, thigh high black boots, leggings, top. Great quality, true to size!
Date of experience: February 1, 2023
Hello Laurie,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
I returned 4 pair of boots and on received a refund for 2.
Date of experience: March 1, 2022
Hello Tracey,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your return. We value you as a member and want to make things right! Our Member Services team will email you you right away.
Best,
Chad
I have always had such a great experience! Thank you so much!
Date of experience: February 1, 2023
Hello Michaelle,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Lisa,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz