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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I always have the best experience shopping at shoe dazzle
Date of experience: August 14, 2022
Hi Trinity,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I used it with my first purchase which was fine for you. Now no longer? I'll have yo cancel then.
Date of experience: March 1, 2022
Hello Cheri,
Thank you for your review. We are sad to hear that you want to cancel your VIP membership and remove your credit card information. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
Great selection and better prices. Also very fast shipping
Date of experience: February 1, 2021
Hello Carina,
We appreciate your feedback. Thank you for sharing your fantastic experience with us. We will continue to keep our pricing as reasonable as we can for our valued members like you! Enjoy your day!
Best,
Bella
I've been trying to unsubscribe and it still charges me.
Date of experience: February 1, 2021
Hello Kaylee,
We're sad that you are thinking of ending your VIP membership. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella
Very satisfied with all 3 pair of boots. They fit perfectly
Date of experience: January 8, 2023
Hello Erin,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a greatexperience with us in the future!
Best,
Mary
Bad! Disappointed it's January 8 and I haven't received my items!
Date of experience: January 8, 2023
Hello Sandy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love the ease of buying shoes! Great quality and so many styles to choose from
Date of experience: January 8, 2023
Hello Maritza,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Delivery was fast and the shoes are absolutely gorgeous. I can't wait to wear them for my party.
Date of experience: January 8, 2023
Hello Shawna,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Shoes are very uncomfortable! I can't walk in them too tight fitted for top of foot
Date of experience: January 7, 2023
Hello Tyniel,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I get so many compliments on my boots. They are comfortable but cute
Date of experience: November 7, 2016
I was very happy with the fit and style of my new fabulous boots!
Date of experience: January 19, 2022
Hello Tasha,
Thank you for your lovely review! We sincerely appreciate it and we're always happy to hear that our members are satisfied. I hope you have a great day!
Best,
Jane
Exact sizes and awesome quality. They deliver pretty on time.
Date of experience: January 19, 2022
Hello Andrea,
We are happy your items are a perfect fit! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,
Zeth
Fast shipping never had a problem with anything I buy from them.
Date of experience: April 18, 2023
Hello Frances,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The shoes are gorgeous; however, they run entirely too tight.
Date of experience: April 18, 2023
Hello LaSean,
We are sorry to hear that the item you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Everything was good. The purse could have been better.
Date of experience: April 18, 2023
Hello Keerthi,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
So far everything has fit perfectly and looks even better in person then online!
Date of experience: April 19, 2023
Hello Rebeca,
Awesome feedback! Thank you for the kind words that you said about the merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Bonnie
Beautiful shoes. They look great on, and I will be ordering again. Thank you!
Date of experience: April 19, 2023
Hello Leonette,
Wow! Thank you for the great feedback about our merchandise! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Bonnie
Due to shipping, I will not return! No true movement on my order and that was enough for me!
Date of experience: April 18, 2023
Hello Tasha,
We regretfully note that we received your feedback regarding our shipping method. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Don't waste your money. The shoes are so cheaply made. Horrible quality
Date of experience: January 9, 2015
I love my shoes! They look really stylish and the bows are on point.
Date of experience: April 18, 2023
Hello Yulonda,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Alright it was alright it was alright alright alright alright
Date of experience: April 18, 2023
Hello Shawan,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
It was a wonderful experience I will be shopping again
Date of experience: April 18, 2023
Hello Kaydian,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Disappointed that it has been 3 weeks since order and product nit delivered yet.
Date of experience: August 4, 2020
Hello Dawn,
Thanks for writing a review! We are sad to hear if you're disappointed with us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
No problems at all. Love every pair of shoes that i purchased from shoe dazzle
Date of experience: March 3, 2022
Hello Denise,
Thank you so much for loving our brand! We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Kim,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad