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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I love them they are beautiful and fits comfortable
Date of experience: November 3, 2022
Purchase was confirmed immediately and items delivered quickly.
Date of experience: November 3, 2022
Hello Parbatie,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
It was good and I will be shopping with you guys again very soon.
Date of experience: November 2, 2022
Hi Samantha,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Never received shoes. Customer care was great and helpful
Date of experience: November 2, 2022
Hello Kimela,
It is with great regret that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Boots were cute. They must run small. Very uncomfortable
Date of experience: November 2, 2022
Hello Felicia,
We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Boots fit perfect and was shipped quicker then expected!
Date of experience: November 2, 2022
Hi Lips C,
Thank you for your amazing feedback about your shopping experience and we're glad that you love how the items fit. We love being able to provide the products that our members seek and we really appreciate the time you spent sharing your experience. Have a great day!
Best,
Kim
Haven't received my order still, and I have no idea when it will arrive.
Date of experience: November 3, 2022
Hello Julia,
It is with great regret that we received your feedback regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Overall it was good. Package arrived a day later but I'm always pleased with customer service
Date of experience: November 2, 2022
Hello Indiana,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Always satisfied with all the items I had purchased
Date of experience: November 3, 2022
Hello Govani,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Everything came on time, just like the pictures. Now I need some red boots.
Date of experience: November 2, 2022
Hello Loretta,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
My boots came faster than anticipated and the fit was perfect
Date of experience: November 2, 2022
Hello Sharon,
Thank you so much for sharing your feedback regarding your purchase. We always strive to provide our members with the best products and services. Have a fantastic day!
Best,
Allison
Obsessed with my most recent order! Everything fit perfectly and was even better looking in person
Date of experience: April 21, 2023
Hello Jessie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love the shoes and how quick I received them! Great service!
Date of experience: April 23, 2023
Hello Shawnlicia,
It’s great to read your feedback about the merchandise and the delivery. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
I love the shoes they are so comfortable and look great with everything.
Date of experience: April 22, 2023
Hello Dana,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Excellent customer service. I was delighted with the extras placed in my package.
Date of experience: April 22, 2023
Hello Marian,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Great experience and variety to pick from. Love their shoes.
Date of experience: September 1, 2021
Hello Ezinne,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Very pleased with both pairs of boots I ordered! Love them!
Date of experience: November 3, 2022
Hello Teresa,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Everything you could want in a color, shape, height, price and I get discounts too
Date of experience: November 3, 2022
Hello Shaneka,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Wonderful purchase and just amazing deals. I absolutely recommend shopping with shoe dazzle.
Date of experience: April 21, 2023
Hello Kalisi,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Bought for a friend & she loves them... Great quality
Date of experience: November 3, 2022
Hello Dorri,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I love all my purchases from shoe dazzle. Always beautiful
Date of experience: November 2, 2022
Hello Ola,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Shoes fit well definitely will be buying some more from them
Date of experience: November 2, 2022
Hi Layla,
Thank you for the kind words that you said about your shopping experience with us. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Kim
Came before the date fits perfectly will buy again.
Date of experience: November 3, 2022
Hello Shevone,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Great shoe experience. I like shopping online sometimes other than the stores.
Date of experience: November 3, 2022
Hello Karen,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Associate was courteous, help with all my needs. Thank You
Date of experience: November 2, 2022
Hello Shaqwana,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Jennifer,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz