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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Shoedazzle has a great selection boots that I adore.
Date of experience: November 2, 2022
Great shoes and extremely fast delivery. Would highly recommend both pairs.
Date of experience: February 17, 2023
Hello Lynell,
Wow! Thank you for the amazing review about the merchandise and the delivery! We sincerely appreciate it, and we’re always happy to hear that our members are happy! Have a good one!
Best,
Bonnie
Shipping really fast everything was ok I hope can put a picture here
Date of experience: November 2, 2022
Hi Ileana,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Comfy as hell! Walked all night without any problems!
Date of experience: November 2, 2022
Hi Avonne,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Very satisfied with my purchase. Shoedazzle you can't go wrong. Love it!
Date of experience: February 17, 2023
Hello Kate,
Amazing feedback! We sincerely appreciate your review about your purchase, and we’re always happy to hear that our members are happy! Have a wonderful day!
Best,
Bonnie
Can't even browse without an ad popping up every few seconds. I will never use this app again.
Date of experience: November 2, 2022
Hello Dianna,
It is with great regret that we received your feedback regarding our user interface. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
It's getting tough trying to find a shoe I like and in my size.
Date of experience: November 2, 2022
Hello Jessica,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Exactly what I ordered!Shipping was fast and these sandals are my new go to.
Date of experience: February 17, 2023
Hello Thema,
We appreciate your awesome review about your experience with your purchase and shipping. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Made from horrible cheap materials. Garbage. Won't even donate.
Date of experience: November 2, 2022
Hello Krista,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My experience with shoe dazzle is always great. The items I purchased are so cute and just for me.
Date of experience: February 17, 2023
Hello Shameka,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Redirect my decision to an option that's more feasible for me.
Date of experience: November 3, 2022
Hello Precious,
Thank you for the great feedback! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day.
Best,
Lia
She resolved my issue. Was very efficient and friendly.
Date of experience: November 2, 2022
Hello Diana,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
They keep pushing my delivery day back. Been 4 days now still waiting
Date of experience: February 16, 2023
Great experience! Extremely satisfied! Fast shipment time and easy tracking of the delivery.
Date of experience: November 2, 2022
Hello Althea,
We are glad you are enjoying our products and shipping process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Shoes I purchased looked nothing like the picture.so disappointed
Date of experience: November 3, 2022
Hello Likita,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
He was great! You should definitely be paying him more.
Date of experience: January 12, 2021
Hello Emily,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
Cheaply made. A size bigger... the tops are so wide. Looks ridiculous..
Date of experience: November 2, 2022
Hello Michelle,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I understand why y'all need to have ads but they are far too frequent
Date of experience: November 2, 2022
Hi Cyndi,
Thanks for your effort in writing a review about the marketing. We always want to make your shopping experience as easy as possible. We will be emailing you right away for assistance.
Best,
Tina
This was the first time I got shoes and none of them fit.
Date of experience: March 7, 2023
Hello Tangela,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
These heels made my look come together! Will definitely be purchasing again soon!
Date of experience: November 2, 2022
Hello Crystal,
It’s great to read your feedback about your purchase and we appreciate you taking the time to share your positive experience. We aim to provide the best products for every member!
Best,
Allison
Shoes were beautiful but did not fit, they are bigger than their size, I cannot wear them.
Date of experience: November 2, 2022
Hello Manal,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
No direct way to do returning wanted a wide calf not regular
Date of experience: November 2, 2022
Hi Princetta,
Thanks for your effort in writing a review about the sizing we offer. We always want to make your shopping experience as easy as possible. We will be emailing you right away for assistance.
Best,
Tina
Sent back item 2 weeks ago. No word on return from the company
Date of experience: March 7, 2023
Hello Linda,
Thank you for sharing your experience with the items you returned. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Everything fit wonderfully and comfortably. Great shoes at even better pricing
Date of experience: November 2, 2022
Hello Michelle,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Returning the item because it doesn't fit... now you want 50 words to describe my disappointment.
Date of experience: November 2, 2022
Hello Arin,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Sheri,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz