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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I loved the product! Nice material and came on time
Date of experience: November 2, 2022
Excellent experience A+transaction love my new boots
Date of experience: November 2, 2022
Hello Jeanette,
Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
Great! Beautiful shoes and fast delivery. Regardless of the weather challenge.
Date of experience: March 7, 2023
Hello Alicia,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I love all products from this brand! They are amazing and high quality!
Date of experience: November 2, 2022
Hello Paola,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I'm so happy for all my shoes. I love them
Prices are reasonable and the app is very helpful
Date of experience: November 2, 2022
Hi Rosa,
Thank you for your wonderful feedback about the quality of the items that you purchased and their prices. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!
Best,
Kim
As usual the items received exceeded my expectations
Date of experience: November 2, 2022
Hello Manon,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Every pair I have ordered has fit perfectly and the quality is great. Very happy overall.
Date of experience: November 2, 2022
Hi Johanna,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
My order here got her faster than expected. These boots are very comfortable.
Date of experience: November 2, 2022
Hello Franciscus,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I absolutely love shoedazzle their customer service is top and they're pieces are just fabulous
Date of experience: February 4, 2023
Hello Yareslyn,
Thank you so much for loving our brand! We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Item was great I will definitely buy again,
Thanks
Date of experience: February 4, 2023
Hello Nijah,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!
Best,
Mary
Very comfortable and chic wear. You'll feel in
Style at an affordable price.
Date of experience: January 9, 2023
Hello Marga,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Boots were affordable, attractive, and comfortable.
Date of experience: January 10, 2023
Hello Olive,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Excellent service with client needs I would recommend
Date of experience: November 6, 2022
Hello Clara,
It is our desire to keep you satisfied with our best services, unique styles, and good quality. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
They're okay. But the fuzz is getting all over, and they make my feet look super long
Date of experience: November 6, 2022
Hello Christine,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your slippers. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The shoes I receive are great quality for such an unbelievable price!
Date of experience: January 4, 2020
Hello Kyra,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
I must come back for another pair, these are by far the most comfortable boots I've ever purchased.
Date of experience: November 5, 2022
Hello Kimberley,
Thank you for the kind words that you've said about our boots! We are always inspired by giving you unique styles and the best high-quality products because of your trust and love for us. Have a nice day!
Best,
Mary
Satisfied with all my purchases from shoe dazzle, would surely come back and recommend
Date of experience: November 5, 2022
Hello Josephine,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Always a great experience with shoe dazzle! Love the prices and products are awesome!
Date of experience: November 5, 2022
Hello Tamara,
Thank you for the great feedback We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Always reliable. Great collection of shoes. Fast delivery. It's worth it to be a member.
Date of experience: November 5, 2022
Hello Ngoc,
Thank you for the kind words that you said about our products and services. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!
Best,
Mary
Very appreciated and we'll respected I enjoy the service
Date of experience: November 5, 2022
Hello Cortina,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a great experience with us in the future!
Best,
Mary
Shopping is easy, selection has variety, shoes were shipped in a weeks time.
Date of experience: April 24, 2023
Hello Cheryl,
Thank you for the kind words that you said about our style selections and delivery. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!
Best,
Bonnie
I ordered 7 things from shoedazzle boxing day and they still have not arrived yet.
Date of experience: January 4, 2020
Hello Evelyn,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
I Never received my Purchase and no one has reached out concerning this matter
Date of experience: November 4, 2022
Hello Tracie,
It is with great regret that we received your feedback regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Love this website, the shoes are great quality. It got delivered fast.
Date of experience: November 5, 2022
Hello Lavona,
Thank you for sharing your wonderful experience with our items and the website. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hi Alyssa,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina