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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
It's always a pleasure to buy from Shoedazzle! Great prices and inventory!
Date of experience: November 3, 2022
Beautiful quality shoes. Quick delivery. Satisfied customer
Date of experience: September 19, 2022
Hello Omoshalewa,
We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Order took long time to come and shoes did not fit me
Date of experience: September 19, 2022
Hello Alanna,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shoes and delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Awesome! Shoes arrived when promised. Great shopping experience.
Date of experience: September 19, 2022
Hello LaShawn,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I always have a great experience ordering. My items are beautiful and fit perfectly.
Date of experience: February 9, 2023
Hello Tina,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Easy ordering great prices latest styles fun experience
Date of experience: September 19, 2022
Hello Candace,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I am always satisfied with your shoes purchases as quality or design.
Date of experience: September 18, 2022
Hi Souad,
Thank you for your amazing feedback! We're glad that you love the style and the quality of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Fast easy and fun very good merchandise to choose from always happy when I purchase!
Date of experience: September 18, 2022
Hi Patricia,
Thank you for your amazing feedback! We're glad that you love the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Still haven't receive my package or an update on it
Date of experience: September 18, 2022
Hello Kayla,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
My orders always arrive on time and are packaged just the way I like them
Date of experience: September 18, 2022
Hi Belinda,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Never came in and i ordered it almost a month ago.
Date of experience: September 18, 2022
Hi Daela,
Thank you for sharing your feedback regarding your order, it will help us improve our operations and services. Our Member Services Team will be contacting you immediately.
Best,
Kim
The jacket and pants fit my daughter perfectly she loved them
Date of experience: February 8, 2023
Hello Elida,
Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her jacket and pants! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My shoes fit just right I love them I'm going to order more in a different color
Date of experience: February 8, 2023
Hello Karla,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Quality product very pleased with the fit and style
Date of experience: February 8, 2023
Hello Iris,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Sexy & classy blouse! Looking forward to wearing it out soon!
Date of experience: September 1, 2020
Hello Tararachelle,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
I love shoedazzle been a customer for over 10 years
Date of experience: September 1, 2020
Hello Twina,
Wow! Thanks for showing us some love! We sincerely appreciate you doing business with us! We’d love to continue providing great service to our valued members like you.
Best,
Nelle
Very good quality and fast love every thing I have gotten
Date of experience: September 1, 2020
Hello Debby,
We always strive to provide our valued members with the best styles and quality. Thank you for sharing your positive feedback!
Best,
Nelle
Had no issues getting my shoe in time. Love the color and it fits perfectly
Date of experience: November 6, 2022
Hello Jay,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Love my boots and get compliments every time I wear them.
Date of experience: November 6, 2022
Hello Latisha,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
It's been two weeks and my order still haven't gotten shipped off
Date of experience: November 5, 2022
Hello Laquita,
Thank you for sharing your experience with the order you made online.We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Great quality. Everything purchased was true to size and I had no issues with them.
Date of experience: November 6, 2022
Hello Valerie,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Awesome. Came earlier than expected! Easy and nicely packed!
Date of experience: November 5, 2022
Hello Rebecca,
Thank you for the kind words that you said about JustFab. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a Fabulous day!
Best,
Mary
Love these they are gorgeous and sexy very high but I like that
Date of experience: November 5, 2022
Hello Christopher,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!
Best,
Mary
Timely delivery and after sales support was also very good.
Date of experience: November 6, 2022
Hello Folake,
Thank you for the great feedback on our delivery and our Member Services Team! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Carmen,
We are glad you are enjoying our promos and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth