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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I My shopping experience with Shoedazzle has been wonderful
Date of experience: February 7, 2023
Hello Sherry,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The slippers are tire to size and fast delivery… love it!
Date of experience: January 16, 2023
Hello Irene,
We are glad you are enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Good quality at the price. Fast delivery. Will definitely be buying from them again!
Date of experience: January 7, 2023
Hello Lora,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Extremely disappointed. I've not yet received my partial shipment to date.
Date of experience: January 4, 2023
Hello Nathlie,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Was on time the right size beautiful shoes very happy
Date of experience: January 7, 2023
Hello Gretchen,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I will definitely let people know to shop that shoe dazzle
Date of experience: January 4, 2023
Hello Nina,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I never received my package it was sent to the wrong home.
Date of experience: January 4, 2023
Hello Mrs. Tanyieshia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I absolutely love them can't wait to wear for my birthday
Date of experience: January 4, 2023
Hello Takeria,
Thank you for taking the time to share your awesome review! We hope you'll like your purchase and please feel free to give feedback once you wear it. Have a fabulous day!
Best regards,
Chad
I was a vip member. Lately Items are expensive and no longer good quality.
Date of experience: January 4, 2023
Hello Catherine,
Thanks for sending your review! Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I like this site. I've always enjoyed them. Thank you.
Date of experience: June 1, 2021
Hi Chanda,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
Shoes broke after wearing one time. Wont order again!
Date of experience: June 1, 2021
Hello Khala,
We are sorry to hear if your shoes were broken after the first wear. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Received item as informed, product was exactly how it appeared. I have no regrets.
Date of experience: May 2, 2023
Hello Karliss,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I love shopping at shoedazzle and give item as gifts. Thank you
Date of experience: May 1, 2023
Hello Jacqueline,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I love how easy it is to shop and buy everything you want!
Date of experience: September 19, 2022
Hi Adi,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Beautiful shoes, fast delivery. Great promotion. MY own perfect Mother's Day gift.
Date of experience: May 1, 2023
Hello Tulani,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I love ordering from shoedazzle because they always give so many cute and affordable options.
Date of experience: September 22, 2022
Hello Denise,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
All white sneakers but had pen marks on one of the shoe.
Date of experience: May 1, 2023
Hello Sandy,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have yet to receive my order placed on October 1st.
Date of experience: November 10, 2022
Hello Kelsie,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very easy to use, great selection and arrived quickly. Good experience!
Date of experience: November 1, 2020
Hello Kimberly,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Amazing purchase, got the boots early and they fit perfectly
Date of experience: November 1, 2020
Hello Katie,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Got replacement shoes and new order bundled together with free shipping
Date of experience: July 18, 2022
Hello Lingyun,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Loving my boots very comfortable, perfect around the calf. Was delivered quickly.
Date of experience: November 9, 2022
Hello Ines,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Don't sign and buy, you will be charged for monthly fee.
Date of experience: January 12, 2016
Can not wear them all day and it sucks they are sandals
Date of experience: August 1, 2021
Hello Asheley,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Shawana,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia