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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Good Experience, ease in ordering, Love style and color
Date of experience: September 25, 2022
Impossible to pick what you want and redeem your points just a scam. Bull$#*!.
Date of experience: July 1, 2020
Hello Erin,
Thank you for writing a review! We are sorry to hear if you have a hard time redeeming your points! We value you as a member, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Loved the customer service, and I got my shoes in No time!
Date of experience: July 1, 2020
My experience was wonderful. Order came super quick.
Date of experience: January 28, 2023
Hello Chaddae,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!
Best,
Mary
Love the products and also how fast they were delivered thanks.
Date of experience: January 6, 2023
Hello Karina,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Love the boots all kind of compliments from men to women
Date of experience: January 6, 2023
Hello Kimberly,
We are glad that you are satisfied with the boots we offer. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
All the shoes had great quality. Shoedazzle gives me a chance to show how different I truly am.
Date of experience: January 6, 2023
Hello Charletta,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!
Best,
Mary
Very satisfied with purchase, quality was great and will be purchasing more
Date of experience: January 6, 2023
Hello Tamitha,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love those boots so much. Very comfy and beautiful.
Date of experience: January 6, 2023
Hello Jacinthe,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love my new shoes. They are very comfortable and worth the buy.
Date of experience: May 5, 2023
Hello Desirae,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
My shoes were delivered quickly, looked exactly how I saw them on the website.
Date of experience: September 22, 2022
Hello Kardeea,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. Have a great day!
Best,
Renz
Great fit and just the right size go with almost anything
Date of experience: May 2, 2023
Hello Jasmina,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Still have not received shoes. Placed order January 18, it is now February 1st.
Date of experience: February 1, 2020
Hello Felicia,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
Love the boots, they just happened to be a tad too small
Date of experience: February 1, 2020
Hello Jasmine,
We’re sorry that the size of your shoes was not what you expected. This is not how we do business in Shoedazzle. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
Product was not as expected small blue backpack good service other wise
Date of experience: August 17, 2022
Hello Shreese,
Thank you for taking the time to leave a review. Your feedback about the size of the blue backpack membership is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Shoes are highly uncomfortable and I can barely wear them at all way too tight
Date of experience: February 1, 2020
Will never ever order from there again. Straight thrives and liars.
Date of experience: February 1, 2020
Hello Bri,
Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! We have a dedicated Member Services Team here ready to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
I am enjoying my shoes and get a lot of compliments
Date of experience: May 2, 2023
Hello Geraldine,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
The service was fast and all items were exactly to my liking.
Date of experience: May 2, 2023
Hello Sophia,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Awesome experience. Would really recommend this company to my family and friends
Date of experience: November 5, 2020
Hello Charlette,
Thank you for such a wonderful review! We appreciate your time sharing how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
Nothing special received over and was satisfied with all products.
Date of experience: November 1, 2021
Hello Synobia,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
I have ordering shoes from here for over ten years. They never disappoint!
Date of experience: May 1, 2023
Hello Christina,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Excellent service. Delivery time and form. Low prices, good quality!
Date of experience: November 1, 2021
Hello Cynthia,
Thank you for the positive feedback! We are happy to know that you love all our products. This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Good experience. Quick delivery great products. Always order from them
Date of experience: November 1, 2021
Hello Tonia,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.
Best,
Nelle
They're so cute and I love it. Conveniently cheap as well.
Date of experience: November 3, 2020
Hello Lorie,
Thank you for your lovely review! Your awesome review made us happy. We strive to provide stylish, affordable items for our valued members like you!
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hi Gloria,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina