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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
555
Neutral
32
Negative
275
View ratings trends
167
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,974)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user catherineg629
Texas
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Great! Super! All Good! The Bomb!
This place is awesome!

Date of experience: July 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Catherine,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Thumbnail of user diemyn
Washington
2 reviews
0 helpful votes
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November 22nd, 2022
Verified purchase

Delayed shipment and tried to make me call the shipping company because they held my item

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Diemy,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Thumbnail of user lelut
California
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I love the style and very comfortable they shipwreck on time
Excellent service

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Aida,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services we provide for our members. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user courtneys579
Texas
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Love the fit and basic black boot this shoe goes with just about any outfit.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Courtney,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user alishap67
Tennessee
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Horrible. Never again to visit the store or anything else

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alisha,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will be contacting you right away to assist you.

Best,
Zeth

Thumbnail of user vivianea6
Nebraska
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Fast delivery,exactly shoes like look in the picture

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Viviane,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and delivery service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user sheilad453
New York
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Bad and I'm over waiting for a package that's Borneo g delivers to me

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sheila,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user natashag189
New York
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Love my shoes they fit and I'm happy with the price

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Natasha,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user ayronc1
Missouri
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I not get my item I'm still waiting more then 10 days

Date of experience: March 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Ayron,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user adriennem199
Illinois
2 reviews
0 helpful votes
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November 23rd, 2022
Verified purchase

Sending boots back too big. Fell down my legs. What more you went me to say

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Adrienne,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user olgab199
Canada
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

No fuss just quick and easy with swift delivery.The price was also unbelievable.

Service
Value
Shipping
Quality

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Olga,

It is our desire to keep you satisfied with our services and offer affordable products. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user tamaras616
Pennsylvania
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Shoes are very comfortable I love them size is perfect and fast shipping!

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tamara,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user reginaw300
Indiana
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I absolutely love these boots! Great price and fast shipping.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Regina,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Thumbnail of user shenekab
New York
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Very comfortable shoe boots. Can be worn with jeans or a dress.

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Sheneka,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user katonnam
Florida
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Fast accurate delivery. Received what I ordered high heel string up jean shoes

Date of experience: February 19, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Katonna,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user yajairam12
New Jersey
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The best ' they delivered fast I really recommend you are regret it

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Yajaira,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user marlenc21
North Carolina
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Came in 2 days! Right size and was a very good price!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marlen,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user marlow11
Washington
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Love My Purchases! All of them. Wish I could buy everything!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marlo,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user sarahf1613
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

2 left shoes. Sent back and have yet to get credit or replacement

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sarah,

Thank you for sharing your experience with the products you received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user anastasiaq2
Alabama
1 review
1 helpful vote
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August 3rd, 2020
Verified purchase

Always order a size up... because these shoes don't fit right

Date of experience: July 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Anastasia,

Thank you for writing a review! We are sorry to hear if your shoes didn't fit well. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user vandaa1
Barbados
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

My experience with shoe dazzle was fantastic. I definitely recommend.

Date of experience: July 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Vanda,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Thumbnail of user celinam48
Nevada
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Too long to receive new pair didn't fit don't like material

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Celina,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user virginiat811
Texas
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Luv the fit of each purchase. Wearing everything going out.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Virginia,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user toshah18
Oklahoma
2 reviews
0 helpful votes
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January 8th, 2023
Verified purchase

It was great I ordered these boots and they came right on time before Christmas

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tosha,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Thumbnail of user jacquelineo208
Georgia
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Customer service was good but didn't like the shoes. Not comfy.

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jacqueline,

We value all reviews, so we appreciate you taking the time to tell us about your experience. Your feedback is essential to us if you are not happy with your purchase. Right now, we'll send you a private message. Thanks!

Best,
Clark

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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