Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Great! Super! All Good! The Bomb!
This place is awesome!
Date of experience: July 3, 2022
Delayed shipment and tried to make me call the shipping company because they held my item
Date of experience: November 22, 2022
Hello Diemy,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
I love the style and very comfortable they shipwreck on time
Excellent service
Date of experience: November 22, 2022
Hello Aida,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services we provide for our members. Hope to hear more from you in the future!
Best,
Allison
Love the fit and basic black boot this shoe goes with just about any outfit.
Date of experience: November 22, 2022
Hello Courtney,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Horrible. Never again to visit the store or anything else
Date of experience: November 23, 2022
Hello Alisha,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will be contacting you right away to assist you.
Best,
Zeth
Fast delivery,exactly shoes like look in the picture
Date of experience: November 23, 2022
Hello Viviane,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and delivery service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Bad and I'm over waiting for a package that's Borneo g delivers to me
Date of experience: November 23, 2022
Hello Sheila,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Love my shoes they fit and I'm happy with the price
Date of experience: November 23, 2022
Hello Natasha,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I not get my item I'm still waiting more then 10 days
Date of experience: March 21, 2023
Hello Ayron,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Sending boots back too big. Fell down my legs. What more you went me to say
Date of experience: November 23, 2022
Hello Adrienne,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
No fuss just quick and easy with swift delivery.The price was also unbelievable.
Date of experience: November 23, 2022
Hello Olga,
It is our desire to keep you satisfied with our services and offer affordable products. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
Shoes are very comfortable I love them size is perfect and fast shipping!
Date of experience: November 22, 2022
Hello Tamara,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
I absolutely love these boots! Great price and fast shipping.
Date of experience: November 22, 2022
Hello Regina,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Very comfortable shoe boots. Can be worn with jeans or a dress.
Date of experience: February 20, 2023
Hello Sheneka,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Fast accurate delivery. Received what I ordered high heel string up jean shoes
Date of experience: February 19, 2023
Hello Katonna,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The best ' they delivered fast I really recommend you are regret it
Date of experience: February 1, 2023
Hello Yajaira,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Came in 2 days! Right size and was a very good price!
Date of experience: February 1, 2023
Hello Marlen,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Love My Purchases! All of them. Wish I could buy everything!
Date of experience: February 1, 2023
Hello Marlo,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
2 left shoes. Sent back and have yet to get credit or replacement
Date of experience: February 1, 2023
Hello Sarah,
Thank you for sharing your experience with the products you received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Always order a size up... because these shoes don't fit right
Date of experience: July 4, 2020
Hello Anastasia,
Thank you for writing a review! We are sorry to hear if your shoes didn't fit well. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
My experience with shoe dazzle was fantastic. I definitely recommend.
Date of experience: July 4, 2020
Hello Vanda,
Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.
Best,
Dean
Too long to receive new pair didn't fit don't like material
Date of experience: January 8, 2023
Hello Celina,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Luv the fit of each purchase. Wearing everything going out.
Date of experience: January 8, 2023
Hello Virginia,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
It was great I ordered these boots and they came right on time before Christmas
Date of experience: January 8, 2023
Hello Tosha,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Customer service was good but didn't like the shoes. Not comfy.
Date of experience: July 14, 2022
Hello Jacqueline,
We value all reviews, so we appreciate you taking the time to tell us about your experience. Your feedback is essential to us if you are not happy with your purchase. Right now, we'll send you a private message. Thanks!
Best,
Clark
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Catherine,
Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.
Best,
Dean