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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
555
Neutral
32
Negative
275
View ratings trends
167
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,974)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user jessicad1788
Alabama
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Everything was good wore them to a party will be ordering some more

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jessica,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user jamekag2
Illinois
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

She was able to assist right away with no additional issues.

Date of experience: March 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jameka,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!

Best,
Renz

Thumbnail of user elizabethc2666
Canada
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

So far love my new boots. Fit perfect. Delivery was quick and delivered on time

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Elizabeth,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user shirleyh1235
Michigan
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Expectations met and very satisfied with shoes.
Will return for more.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shirley,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user bethr457
Tennessee
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Bad $#*! boots, great price, super fast shipping! I highly recommend Shoe Dazzle.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Louene,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Thumbnail of user brendaw1650
Washington
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Truly a great experience! My shoes came exactly as they said it would come!

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Brenda,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user cassandrah251
Missouri
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I love the boots even though it's a little bit wide.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cassandra,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user heidij156
Minnesota
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I'm very satisfied with your service.prompt shipping.I love my boots.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Heidi,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user gunjans25
Canada
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

It was the worst service i have ever experienced. Totally waste of money.

Date of experience: March 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gunjan,

We are very sorry to hear that you are not happy with the service we provided. Our member services team will get in touch with you right away to help you further. Thanks!

Best,
Renz

Thumbnail of user kendrekah
Georgia
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Boots are cute but tight around my leg. Also hard to wear over jeans.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kendreka,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user sarahf1555
New Mexico
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

High quality cute shoes! All fit and are surprisingly super comfy too!

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sarah,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user jameciar
Tennessee
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

They took longer than expected to come in. But I like my item over all

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jamecia,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Thumbnail of user althanesec
Nevada
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Great look size just right color perfect good job I will be back again

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Althanese,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user aichatad
Ohio
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Fast delivery, everything is quality, affordable price

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Aichata,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user sharonw2093
Georgia
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Shoes fits very well exactly like picture boots love light comfortable just color was different

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sharon,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user rachaelu10
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

The boots fit perfectly well and were looking astonishingly good

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rachael,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user geraldinep80
Arizona
1 review
0 helpful votes
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March 5th, 2022
Verified purchase

I LOVE my shoes and how easy it is to order. They are well packaged n beautiful

Date of experience: March 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Geraldine,

Great feedback regarding the shoes that you ordered on our website. We sincerely appreciate it and we’re always happy to hear that our members are happy!

Best,
Mary

Thumbnail of user mildredc260
Colorado
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I got my shoes in a timely manner and was satisfied.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Mildred,

Thank you so much for your awesome feedback! We are very happy that you have had a wonderful shopping experience with us. Have a great day!

Best,
Kim

Thumbnail of user shaquant
New York
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

All shoes i purchase with shoe dazzle I'm always satisfied

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shaquan,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user deirdreg18
Michigan
2 reviews
0 helpful votes
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November 23rd, 2022
Verified purchase

Always a wonderful one! I look forward to every purchase.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deirdre,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user christinac1378
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

The wait was worth it I love my boots. Just exactly how thier pictured.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Christina,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Thumbnail of user nikkih227
Illinois
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

My order arrived quickly and each shoe fits perfect! Awesome customer service!

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nikki,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user sabrinag233
Hawaii
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

. 7 days to arrive. Usually it's 3 weeks or more. Very impressed.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sabrina,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our delivery service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user vickid408
South Carolina
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I love shoe dazzle shoes! There's always great variety and incredible sales!

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Vicki,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user jannahg1
Ohio
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

They are pretty sexy, I will recommend them to family and friends

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Jacqueline,

Thank you for your amazing feedback! We're glad that you love the style of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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