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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Very comfortable and I will recommend some people about them already saying love your boot's
Date of experience: November 22, 2022
Easy and fast delivery., Just don't want to keep the account
Date of experience: January 22, 2022
Hello Megan,
Thank you for the feedback! We appreciate you for letting us know how you feel concerning the VIP membership policies. We are continuously striving to satisfy our member’s needs as much as possible so we will be reaching out to you immediately for further assistance.
Best,
Jane
It was great! Thank you.
I will be coming back for more
Date of experience: November 25, 2022
Hello Kendina,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
My order came quick and the shoes fit like a dream.
Date of experience: March 24, 2023
Hello Lacy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I ordered the cutest boots. They were exactly asw described!
Date of experience: November 26, 2022
Hello Jacqueline,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My merchandise came to me on time it was absolutely perfect I have no complaints
Date of experience: November 26, 2022
Hello Stephanie,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Good experience, great shoes, will definitely order more
Date of experience: March 23, 2023
Hello Connie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Poor quality shoes, after one wear they become damaged.
Date of experience: September 1, 2020
Hello Aisha,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Fast delivery. Happy with my purchase and will continue to buy products from the company
Date of experience: November 25, 2022
Hello Evelyn,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Excellent...as always so very happy with purchase.
Date of experience: November 25, 2022
Hello Helen,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Always delivers a quality product. I will continue to purchase from this company
Date of experience: March 4, 2021
Hello Decarol,
Thanks for loving the quality of our products! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Thank you for flawlessly taking care of my order. I LOVE everything - fits perfectly!
Date of experience: February 1, 2023
Hello Schalitda,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I hate the experience. Sent shoes to an old address.
Date of experience: February 1, 2023
Hello Melita,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Ordered 3 pairs of boots they all fit great and the price was exceptional
Date of experience: February 6, 2023
Hello Tunya,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Love my shoes. I will be ordering more! They came quickly and had no issues.
Date of experience: February 6, 2023
Hello Karen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The customer service was superb!
They are always satisfactory.
Date of experience: February 6, 2023
Hello Ashley,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Super choices and great customer service
I always look for a good deal
Date of experience: November 23, 2022
Hello Donna,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
Excellent Im happy and satisfaction I continue shop
Date of experience: February 1, 2023
Hello Maria,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Easy to navigate and tons of selections. You can't get just one.
Date of experience: January 5, 2021
Hello Lisa,
Thank you for sharing your great experience navigating the website! It makes us delighted to know that you are satisfied with the services we offer! Have a great day!
Best,
Nelle
The winter and fall boots I got for my daughter are fantastic. She loves them
Date of experience: November 23, 2022
Hello Odutope,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
One wish
Lower heels on some of the boots and shoes
Date of experience: November 23, 2022
Hello Anita,
Thanks for the great review! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Order was received fairly quickly. Look forward to ordering again.
Date of experience: November 22, 2022
Hello Millie,
We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your purchase! Hope to hear more from you in the future!
Best,
Allison
It was Easy, convenient, and affordable. I got 2 pair of boots, just in time for winter/Christmas!
Date of experience: November 23, 2022
Hello Lashondra,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The update to track my package could have been better
Date of experience: January 7, 2023
Hello Pamela,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
Always a pleasure I love Shoedazzle! They understand every assignment!
Date of experience: January 7, 2023
Hello Ashley,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hi Anna,
Thank you for your amazing feedback about your shopping experience and we're glad that you love how the items fit. We are happy that we're able to provide the products that our members seek. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim