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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Soft, comfy and fit great!
Can wear them inside or out.
Date of experience: January 7, 2023
The site has different and unique styles to choose from.
Date of experience: June 1, 2020
Hello Latasha,
Wonderful! Thank you for writing positive feedback! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
Easy to shop. Good deal. Love the boots I purchased.
Date of experience: January 6, 2023
Hello Megan,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I love shoedazzle! Its so easy and they have the cutest styles.
Date of experience: June 1, 2020
Hello Racheal,
Wow! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
My experience with shoe Dazzle has been a great, and Beautiful.
Date of experience: June 1, 2020
Hello Kim,
We love to hear your great experience with Shoedazzle! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
I loved all of my shoes and they got here pretty fast
Date of experience: May 17, 2023
Hello Latere,
We appreciate your awesome review of the merchandise and our delivery. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
My boots came in the wrong color. I ordered black and got cream
Date of experience: May 17, 2023
Hello Chrissy,
We appreciate you taking the time to share your feedback about your order. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
Shoes were cute and stylish but so uncomfortable. It's like walking on cement. I had to return them
Date of experience: October 4, 2021
Hello Deshayla,
We are sorry to hear if your shoes don't fit well. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I am not happy with the style of boots. Leather looks cheap.
Date of experience: November 27, 2022
Hello Vanessa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My boots arrived quickly and with notifications that they where here. I'm excited
Date of experience: November 26, 2022
Hello Jocelyn,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
My wife loves it. And thinking about getting some more shoes from there.
Date of experience: November 25, 2022
Hello Pat,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
High quality winter boots! Hoping they serve me long
Date of experience: November 26, 2022
Hello Akinyi,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I have sent back the same item three times bootie runs small
Date of experience: November 26, 2022
Hello Denisha,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Many days have passed and I did not received my exchange :(
Date of experience: November 25, 2022
Hello Joannie,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your exchange order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Cancelled account. Very unhappy with product. Can't wear 2 left boots when you have a right foot
Date of experience: November 25, 2022
Hello Bonita,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
With my accumulated credit I literally paid only $0.06 for 3 pairs of shoes.
Date of experience: March 21, 2023
Hello Kitty,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have always been more than satisfied with products from Shoedazzle. Absolutely amazing!
Date of experience: July 14, 2022
Hello Jane,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I love checking to see credits! Let the fun begin!
Date of experience: July 14, 2022
Hello Amy,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I'm not a big shoe person... I don't need shoes every month
Date of experience: January 30, 2022
Hi Marsha,
We appreciate your feedback on your shopping experience with us! We will be emailing you right away for assistance.
Best,
Cathy
Place order on Nov 5, and receive it 4 days later. Love my shoes
Date of experience: November 24, 2022
Hello Brenda,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
I did not receive my order...please look into this
Date of experience: March 21, 2023
Hello Carolyn,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the order you never received. Our Member Services Team will contact you right away.
Best,
Allison
I would buy again from this site. Great quality and fit. Love them.
Date of experience: March 21, 2023
Hello Melody,
Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.
Best,
Allison
Great styles for a reasonable price... fast shipping as well!
Date of experience: March 21, 2023
Hello Ericka,
It is our desire to keep you satisfied with our services and unique styles at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
Every shoe fit comfortably and they were exactly what I wanted!
Date of experience: March 21, 2023
Hello Chairman,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Tineke,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz