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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Great thank you. Very beautiful.will make future purchases
Date of experience: November 26, 2022
Nice great,good,ok that's all that I can say right now
Date of experience: January 6, 2023
Hello Wendy,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
Best,
Mary
Online shopping is very fast service. I can shop all day on this website.
Date of experience: June 1, 2020
Hello Kimberly,
Wow! Thank you for sharing your wonderful experience with Shoedazzle! You can surely expect great styles on the website! Enjoy your purchase.
Best,
Nelle
Great quality and fast shipping. Very happy with my purchase.
Date of experience: January 8, 2023
Hello Limaries,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
The shoes fit perfectly! Super comfy as well cant wait for my next purchase :)
Date of experience: January 8, 2023
Hello Letiesha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The dress and boots went together way better than I imagined
Date of experience: January 5, 2023
Hello Ashley,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
They exchanged my shoes for a smaller size really easily!
Date of experience: January 6, 2023
Hello Sirena,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Quick resolution. Very efficient. Was able to fix my request in 5 mm marker
Date of experience: July 14, 2022
Hello Liliane,
Happy to hear that your concern was taken care of! We take pride in knowing our members are happy with our service. Have a great day!
Best,
Renz
Great fit and can't wait to wear these on my vacation!
Date of experience: July 14, 2022
Hello Tara,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Shoedazzle has always been up to date in the fashion sense!
Date of experience: July 14, 2022
Hello Christina,
Thank you so much for leaving a feedback. We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Everything but the anklet was received.
Shoes were lovely
Date of experience: July 14, 2022
Hello Maria,
Thank you for writing a review! We value your feedback on the order you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Always satisfied with shoedazzle! Great products and customer service!
Date of experience: July 14, 2022
Hello Franchestca,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The ordering process was easy and exactly what I ordered.
Date of experience: July 14, 2022
Hello Nichole,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
Just not the best prices and styles I was hoping for.
Date of experience: July 14, 2022
Hello Guadalupe,
Thank you for your purchase. For assistance with the styles we have, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Fast shipping and nice shoes. I love it. Look no further. Shoedazzle is my new discovery
Date of experience: May 20, 2023
Hello Abena,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Centre strap is way too big. Will not stay on my foot!
Date of experience: May 20, 2023
Hello Linda,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Professional, courteous. Quick service and timely delivery of order.
Date of experience: May 20, 2023
Hello Rosa,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Always delivered on time and products are good quality.
Date of experience: May 19, 2023
Hello Kim,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My sparkly sandals are perfect and so much prettier in person
Date of experience: May 19, 2023
Hello Shawna,
We're glad you enjoy our unique styles and selections! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
It's always a pleasure to buy in Shoedazzle. The shoes are gorgeous and beautiful.
Date of experience: May 17, 2023
Hello Maria,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
They shipped fast. Super cute & comfy, perfect for summer!
Date of experience: May 19, 2023
Hello Bridget,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Good subscription but always forget to skip the month.
Date of experience: May 17, 2023
Hello Ramona,
We appreciate the feedback you shared regarding the VIP membership. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Love the boots. Order was received in a timely manner.
Date of experience: November 28, 2022
Hello Thaniya,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Uncomfortable, straps dig into the tops of my feet. But they're cute
Date of experience: October 1, 2021
Hello Kadence,
We are sorry to hear if you are uncomfortable with your item. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
And they try to charge me $50 monthly. For poor quality merchandise
Date of experience: May 17, 2023
Hello Adeshola,
Thank you for writing a review about the merchandise and the membership. We value your feedback, and we appreciate you sharing your experience. Our Member Services will email you right away to help you further.
Best,
Bonnie
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Sharron,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad