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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
This was a wonderful buy I really love the selection
Date of experience: August 8, 2022
I still haven't received my order and original delivery estimate has passed.
Date of experience: August 8, 2022
Hello Deb,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Very stylish and comfortable to wear. Order arrived on time as well.
Date of experience: December 4, 2020
Hello Channeh,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Extremely frustrating. Can't find shoes that start at 39.95 so I can use my points
Date of experience: April 3, 2020
Hello Cynthia,
Thank you for writing a review! We're sorry to hear that you're having a hard time finding shoes to use your credit. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
I have found that this service had been efficient and 8 received my shoes in a timely manner.
Date of experience: August 8, 2022
Hello Armed,
We are glad that you are satisfied with our products and services. Rest assured that we will continue providing unique styles and the best services.to our members. We hope you will always have a great experience with us in the future!
Best,
Mary
The products are very good quality, and pretty. I them all.
Date of experience: December 4, 2020
Hello Elsie,
Great! The team here at Shoedazzle is thrilled to hear such good feedback, and we’re proud to be one of the best sources of shoes and clothes!
Best,
Nelle
This was a gift for my daughter, and she Loved them!
Date of experience: April 4, 2023
Hello Marlene,
Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love shopping shoedazzle they have all my wants and heart desires at a fabulous price.
Date of experience: April 4, 2020
Hello Irene,
Awesome! We're glad to hear that you love shopping with us! We will make sure to continuously create unique products that suit the needs of our valued members like you!
Best,
Nelle
Representative was very friendly and professional.
Date of experience: April 6, 2023
Hello Regina,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Shorts size 26 fits like 22
Sandals super large.
Not buying anymore
Date of experience: April 4, 2023
Hello Annie,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shorts and sandals. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Luv the way all my shoes fit when I order them. Don't have any complaints.
Date of experience: April 4, 2023
Hello Nanette,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My shoe fit great the shoes are not flimsy. Very sturdy for plastic materials.
Date of experience: April 4, 2023
Hello Marsha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Great experience.great place to shop.love my stuff and will shop more in the future
Date of experience: April 4, 2023
Hello Cindy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Fast and efficient. Quality of items purchased was great
Date of experience: April 4, 2023
Hello Michele,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Horrible price. Says I have 3 credits for$49.95 then charges me another $49.95
Date of experience: April 4, 2023
Hello Kristine,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
My experience has been awesome doing business with you. Thanks
Date of experience: April 4, 2023
Hello Lola,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Great service, prompt delivery, no issues with the process.
Date of experience: April 4, 2023
Hello DeeDe,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Loved all the shoes I ordered can't wait to wear them
Date of experience: April 4, 2023
Hello Tierra,
Thank you for taking the time to share your awesome review! We hope you'll like your shoes and please feel free to give feedback once you receive them. Have a fabulous day!
Best regards,
Chad
Two out of the four shoes did not fit little sad but it's ok
Date of experience: April 4, 2023
Fast shipping, and what I expected of the shoe will be ordering more shoes
Date of experience: April 4, 2023
Hello Tamara,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I get quality items at an affordable prices, absolute satisfaction
Date of experience: June 17, 2022
Hello Bukola,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I always get really good quality products for my crash.
Date of experience: June 17, 2022
Hi Awwalah,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Trusted, reliable, quality material and faster shipping so far.
Date of experience: June 17, 2022
Hello Veronica,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Very satisfied with my purchased and I received it quickly thank you.
Date of experience: April 4, 2023
Hello Lalita,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I'm able to find something cute in clothing or shoes
Date of experience: June 17, 2022
Hello Mara,
We love our members and we value your business. We want to thank you for giving us the opportunity to serve you. Our Member Services is always open to hearing more feedback from you. Thank you!
Best,
Allison
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Michelle,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz