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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.5%
Positive
555
Neutral
32
Negative
274
View ratings trends
166
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,973)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user marjeenan
Nebraska
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Get items at a great price. Boots fit to size. Fast delivery. Overall very satisfied.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marjeena,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user karmas19
Texas
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

The shoes are beautiful and great My baby girl loves them.

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Karma,

We're glad you enjoy our unique styles! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth

Thumbnail of user sharonm2516
Tennessee
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Ordered my sandal in a 71/2 wide and they were way to big.

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sharon,

We appreciate the feedback you shared regarding the fit of the item you got. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user bridgettea26
Nebraska
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

I never received my order. It's been nearly a month.

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Bridgette,

It is with great regret that we received your feedback regarding the status of your order. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user valeried448
California
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I received my order today and everything was beautiful.the quality is exceptional. Thank You

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Valerie,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user mallorym83
Canada
2 reviews
0 helpful votes
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June 16th, 2022
Verified purchase

Reasonable prices n great deals. Over all keep it up guys.

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mallory,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Thumbnail of user shadyf3
Arizona
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Very satisfied nice and stylish shoes great price!

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shady,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user tybias
Massachusetts
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Great! Product came on time! I give Shoe Dazzle 5 stars

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tybia,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user cherryb38
Texas
2 reviews
0 helpful votes
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June 17th, 2022
Verified purchase

Love the items I buy. Shoes fit perfectly nice great customer service

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cherry,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user sydneyr131
New York
2 reviews
0 helpful votes
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June 16th, 2022
Verified purchase

Basic. User friendly. Could be more exciting. Seems just like any other site

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sydney,

Thank you for taking the time to provide feedback. Your feedback on our website is essential to us and we want to address it as soon as possible. Our Member Services team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

Thumbnail of user shaniqueg5
Jamaica
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Perfect products, customer service, assistance... There is absolutely no fault... I just love them!

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shanique,

Wow! This is awesome to hear that you love your purchase and our stylish products. Thank you for taking the time to write a review!

Best,
Ivy

Thumbnail of user kimberlyw1880
West Virginia
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Great fit, beautiful quality, low prices, and fast shipping.

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kimberly,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user joycew233
Michigan
3 reviews
0 helpful votes
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June 16th, 2022
Verified purchase

I have received so many comments. Excellent selection love the price

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Joyce,

Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.

Best Regards,
Clark

Thumbnail of user barba168
Canada
5 reviews
0 helpful votes
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June 16th, 2022
Verified purchase

I will not buy my boots anywhere else. Perfect fit everytime and the price is great.

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Barb,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user beverlyr462
New York
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Send reminders to customers regarding when funds will be withdrawn from their account.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Beverly,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!

Best,
Renz

Thumbnail of user ericaf368
Florida
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Always fabulous! Love everything about Shoedazzle!'

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Erica,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best services!

Best Regards,
Clark

Thumbnail of user julietg41
Massachusetts
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Always great experience from my favorite shopping site.

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Juliet,

We are glad you are enjoying our website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user deidrew34
New Jersey
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Very easy to order and have a payment plan which is wonderful.

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deidre,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kathleenm1537
New York
2 reviews
0 helpful votes
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June 16th, 2022
Verified purchase

Loved my new shoes! Got two pairs at such a great price!

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kathleen,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user mariamr24
Canada
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Very Satisfied. Good quality and fast delivery most of the time

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mariam,

Thank you so much for the review. We appreciate the feedback you shared about the items we have and are happy that you are having a great experience. Happy shopping!  

Best,
Lia

Thumbnail of user vanessam744
Minnesota
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Loved the shoes and didn't have to wait forever. Sizes were correct

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Vanessa,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user dianac1039
Illinois
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Shoedazzle is amazing!
I love their products!
Especially the shoes?, they are so cute!

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Diana,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user jamiec1104
Florida
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Love prices quality and promos. Shoe Dazzle never disappoints.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jamie,

We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user latoyas139
Canada
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Fast shipping and well trained, friendly customer service.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Latoya,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user anissah16
Illinois
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Quick and easy vast selection of shoes to choose from

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Anissa,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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