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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I love my tennis shoes! They're so comfortable and easy to walk in!
Date of experience: June 16, 2022
Everything came all packaged nicely and had a fast delivery
Date of experience: June 16, 2022
Hello Aly,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you like our shipping
Best Regards,
Clark
I ordered 3 pairs of show and only paid 5.23 great deal
Date of experience: June 17, 2022
Hello Connie,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes never arrived at their destination. I would really appreciate it if you can help me
Date of experience: December 7, 2022
Hello Ivette,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
My shoes looks exactly like the picture and so comfortable
Date of experience: December 7, 2022
Hello Fatima,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Great. Services love my boots. Would let others know about it for sure.
Date of experience: December 7, 2022
Hello Estelle,
Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
My recent purchase came faster than usually. I love the color and they fit just right.
Date of experience: June 17, 2022
Hello Adrianne,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Very good experience to love slippers I got so soft comfortable
Date of experience: December 7, 2022
Hello latanya,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Great customer service! Fast shipping with endless notifications. Overall, satisfied!
Date of experience: December 7, 2022
Hello LaQuinta,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Thanks for a fast delivery, tracking info and good product.
Date of experience: December 7, 2022
Hello Yvette,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Friendly, knowledgeable, great listener, and helped resolve my issue in one phone Call. Thank you
Date of experience: June 17, 2022
Hello Emilie,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Fast delivery and great service I love my new shoes
Date of experience: June 16, 2022
Hello Marisol,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Thank you for a great sale and having cute boots my size 12).
Date of experience: December 6, 2022
Hello Cina,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
The shoe selection is always great! I oftentimes receive my order faster than expected!
Date of experience: June 17, 2022
Hello Callie,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
ShoeDazzle just didn't impress me. They don't have the styles I'm looking for.
Date of experience: June 17, 2022
Hello Erika,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Shoe price is good, but quality and customer experience (mobile & online) leave much to be desired.
Date of experience: June 16, 2022
Hello Mandy,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Shoes showed signs of being used and nothing was done about it. No one cared to help.
Date of experience: December 6, 2022
Hello Ishi,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
All my shoes fit and came in a decent amount of time. Thanks shoe dazzle
Date of experience: June 16, 2022
Hello Beyunka,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Bought all these items for under $40 bucks! Everything here is worth paying the membership monthly!
Date of experience: June 16, 2022
It's has been Absolutely Amazing compatible pricing
Date of experience: June 16, 2022
Hello Monica,
We are glad you are enjoying our product pricing! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Great quality items, customer service and timely responses
Date of experience: June 16, 2022
Hello Allison,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our product and services.
Best Regards,
Clark
Shoedazzle always comes in clutch with the on trend styles!
Date of experience: June 16, 2022
Hello Mikieda,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Absolutely always love my shoes. Gorgeous and comfortable
Date of experience: June 16, 2022
Hello Chantal,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love all my shoes Quick and easy Amazing prices. Adorable styles
Date of experience: June 16, 2022
Hello Darlene,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Ordered my shoes 3 months ago and never got them very disappointed
Date of experience: January 1, 2022
Hello Jenna,
Your feedback about our shipping process and delivery timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Margaret,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean