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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Shoes fit well but have very little support. Nothing available for thick ankles.
Date of experience: June 16, 2022
Shipping took too long. Other than that, pricing and quality fine.
Date of experience: December 7, 2022
Hello Katrina,
Thank you for your review. Our Member Services Team will contact you right away to address your shipping concern.
Best,
Renz
The ordering process was quite easy. They were shipped out and delivered fast as well.
Date of experience: December 7, 2022
Hello Lisa,
We are delighted to hear that you had a great shopping experience with us! For further assistance, our Member Services Team will get in touch with you right away.
Best,
Renz
Fast delivery.Good item.Easy return.Good customer service.
Date of experience: December 7, 2022
Hello Marie,
Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
Shoes came they were a surprise to her and she loved them. Fit look everything
Date of experience: December 6, 2022
Hello Patrick,
Thank you for the kind words that you've said about ShoeDazzle! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
Best,
Mary
Got exactly what I ordered and didn't take long to arrive
Date of experience: December 6, 2022
Hello Lacieta,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Easy purchase. Speedy delivery. I will recommend shoe dazzle to my friends, family and coworkers
Date of experience: December 6, 2022
Hello Princess,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Highly knowledgeable of their products, friendly
Great service.
Date of experience: January 1, 2021
Hello Seble,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
I was able to buy a few items for terrific prices.
Date of experience: January 5, 2023
Hello Amie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The product materials are good as I am expected. Just one pant is to large.
Date of experience: January 5, 2023
Hello Norma,
We appreciate the feedback you shared regarding the sizes of our products. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Boots are the wrong size of so how do I send them back
Date of experience: January 4, 2023
Hello Yolanda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Not just this order, I've been satisfied with shoe dazzle for many years
Date of experience: January 4, 2023
Hello Deanna,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I bought these as gifts for my best friends. They loved it.
Date of experience: January 4, 2023
Hello Natai,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Ordering and returns very easy. Just wished the shoes fit better.
Date of experience: January 4, 2023
Hello Christina,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love buying boots from Shoedazzle! Awesome prices and styles!
Date of experience: January 4, 2023
Hello Tawny,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The shoes were not what I expected. Waste of money
Date of experience: January 4, 2023
Hello Elizabeth,
We value the comments you made about your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
They look more beautiful and fits perfectly. Great leather.
Date of experience: January 5, 2022
Hello Amarelis,
Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
These are perfectly sized, classy, and comfortable. Not bad for such a high heal, great steal!
Date of experience: January 4, 2023
Hello Emilija,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Shoe came on time, fit perfectly. They were 100% what I wanted and expected.
Date of experience: January 4, 2023
Hello Sophia,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Good delivery, pleased with product just wish more like this and cheaper
Date of experience: January 5, 2023
Hello Michael,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Shoes were too big. And they vere creased. Yu ll no he
Date of experience: January 5, 2023
Hello Robyn,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My experience was more than I expected I'm very pleased
Date of experience: January 5, 2023
Hello Jodie,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I enjoyed shopping on Shoedazzle. My purchases are pretty and they fit well.
Date of experience: August 8, 2022
Hello Tanya,
Thank you for taking the time to share your experience with our products. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!
Best,
Mary
I never received my order from shoe dazzle thank you
Date of experience: August 8, 2022
Hello Yolande,
Thank you for sharing your experience with the order that you have not received. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
The boots I ordered are terrific. Absolutely love them
Date of experience: December 10, 2022
Hello Melissa,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Heather,
Thank you for taking the time to express your thoughts. We appreciate your comments about the product you purchased. Our Member Services Team will get back to you right away.
Best,
Clark