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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Very pleasant experience. Items were as shown on the site
Date of experience: February 17, 2023
Very comfortable and quick delivery.would order again.
Date of experience: February 16, 2023
Hello Kim,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The boots are cute, but very uncomfortable. They also don't last more than a few months.
Date of experience: January 5, 2022
Hello Maria,
Your feedback about the quality of our products and sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth
I Love all of my shoe's! They fit wonderfully! Thanks!
Date of experience: December 11, 2022
Hello Lee,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Wonderful experience. I recommend to everyone that they should shop here.
Date of experience: June 20, 2022
Hello Fatimah,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Many options to choose from. Am very impress with the prices.
Date of experience: December 11, 2022
Hello Natasha,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The boots look cute and made of great materials! Can't wait to style them!
Date of experience: February 16, 2023
Hello Valecia,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
The dress that I ordered have a missing button but it's really nice
Date of experience: February 16, 2023
Hello Janice,
We are sorry to learn that the item that you got did not meet your expectations. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I'm very happy with my purchase. Items were as advertised. Thank you
Date of experience: February 16, 2023
Hello Ava,
We appreciate the feedback you shared regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
One order completely lost. Sizing inconsistent. Quality lacking. Very poor support on all shoes.
Date of experience: June 20, 2022
Hello Stasia,
Thank you for sharing your experience with the quality and size of our product. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Ordered products recently, which I love, but shipping took over a month
Date of experience: June 20, 2022
Hello Ali,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Awesome! Arrive fast everything came beautiful i love the app
Date of experience: December 11, 2022
Hello Irma,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Everything looked great with my outfits. Lots of compliments
Date of experience: December 11, 2022
Hello Rashonda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
All shoes fit perfectly. Beautiful styles and very stylish
Date of experience: June 20, 2022
Hello Tashia,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
It was great the shoes came on time and I really love them
Date of experience: June 20, 2022
Hello Junner,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,
Zeth
Excitement! I love my purchase and the new shoe boxes are gorgeous
Date of experience: June 19, 2022
Hello Traci,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Allison
Very satisfied great quality shoes always on time delivery exactly what I expect
Date of experience: June 19, 2022
Hi Tanya,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Beautiful boot, but bulky for my style, and too roomy.
Date of experience: December 10, 2022
Hello Rosalyn,
Thank you for sharing your experience with the boots you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Very quick Delivery when order. Sales price was Great love a good bargain.
Date of experience: June 19, 2022
Hi Michelle,
We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
The items are fabulous and their return policy makes it very easy to exchange shoes!
Date of experience: June 20, 2022
Hello Michelle,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I'm done with shoedazzle they won't take an order unless I get a new card
Date of experience: June 20, 2022
Hello Magaline,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The quality was really good I buy 3 shoes at different time but all of them is perfect
Date of experience: December 9, 2022
Hello Bahar,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Love all four pair. Fit as expected and great quality!
Date of experience: June 20, 2022
Hello Tiffany,
We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service to our members. Hope to hear more from you in the future!
Best,
Mary
Pretty shoes, comfortable. Fast delivery.
They fit very well, true to size.
Date of experience: June 19, 2022
Hello Connie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Great quality and big savings. Fast delivery, excellent packaging. Thanks
Date of experience: June 19, 2022
Hello Rebeca,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Siobhan,
Glad to hear about your pleasant experience with the products and our website! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Have a good one!
Best,
Bonnie