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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
My purchase was satisfactory the quality is great.
I am quite pleased.
Date of experience: June 19, 2022
Loved everything about this order. Outfit is fire!
Date of experience: June 19, 2022
Hello Carla,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Excellent purchase. My shoes are beautiful and very comfortable
Date of experience: January 5, 2022
Hello Francis,
Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
So easy and effortless that I enjoy placing my online orders.
Date of experience: June 19, 2022
Hello Adonica,
We are honored that you have chosen us and placed your continued trust in ShoeDazzle for your products! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.
Best,
Allison
I always have a great experience shopping online with Show Dazzle!
Date of experience: June 19, 2022
Hello Tennille,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad
Was very good as always and quality of shoes are awesome they have a nice selection
Date of experience: June 19, 2022
Hello Gemma,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Happy customer! Always satisfied with the Shoedazzle experience!
Date of experience: February 18, 2023
Hello LaRunda,
Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!
Best,
Lia
Shoes are sexy and fit very well. Delivery was quick.
Date of experience: June 20, 2022
Hello Julie,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Poor quality, they don't even last a wear. Hoping to use up my credits so I can cancel
Date of experience: June 19, 2022
Hello Danielle,
Your feedback is important to us! We value you, and we are committed to providing you with great quality products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
I always find many shoes for different occasions. Great prices
Date of experience: June 19, 2022
Hello Laura,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Great experience of my life, love your products, always has thank you.
Date of experience: June 20, 2022
Hello Lisa,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Item damaged. Website kept giving an "error" message when initiating return
Date of experience: June 19, 2022
Hello Mannette,
Thank you for writing a review! We would love to assist you further with the concern you had with the quality of our products. A representative from our Member Services Team will email you right away!
Best,
Dean
Arrived sooner than expected, this is all I have to say
Date of experience: June 19, 2022
Hello Charlene,
Thank you so much for the positive review. We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Always very helpful and kind thank you. Would buy everything if I could
Date of experience: January 5, 2022
Hello Kara,
On behalf of all of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
That's amazing, Im looking for my future purchases.
Date of experience: June 19, 2022
Hi Marzieh,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Good. Thr order process was simple and the boots actually arrived earlier than I expected.
Date of experience: December 10, 2022
Hello Sylvia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Exactly as shown. Always gonna shop here. Good quality.
Date of experience: December 9, 2022
Hello Unmesha,
Awesome! Thank you for the shout-out! We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Ivy
Love it happy with my Boots I will order again when ready
Date of experience: December 10, 2022
Hello Alice,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have bought over 45 pairs all good quality and always fast delivery
Date of experience: June 19, 2022
Hi Brandy,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
All 6 pairs of shoes are great! I will most likely order again!
Date of experience: December 10, 2022
Hello Zanyae,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Timely shipping, great price, perfect fit-exactly as pictured/described!
Date of experience: December 9, 2022
Hello Danielle,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Love the look and feel of them. Fit is good. Wish there were more colors available.
Date of experience: December 9, 2022
Hello Josephine,
Thank you for sharing your experience with our items. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
This company has gone downhill. Ugly and cheap junk
Date of experience: June 19, 2022
Hi Andrea,
Thank you for sharing your feedback about the quality of the product! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
I love my new shoes most important to me is quality not brand.
Date of experience: December 9, 2022
Hello Lacole,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
No shoes haven't received them last order perfect.
Date of experience: January 1, 2021
Hello Joann,
Thanks for writing a review! We are sorry to hear if you haven't received your package yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Linett,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad