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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Good experience so far. Love all my shoes, I will continue to buy from this company moving forward.
Date of experience: June 18, 2022
Great customer service. Will shop again. I really like the shoe selection they have.
Date of experience: June 18, 2022
Hello John,
We appreciate the time you took to share your experience with us! We're happy that you're satisfied with our products and services! Have a great day!
Best,
Dean
I had 3 pairs 2 as gifts and we all love them. True to size which is awesome
Date of experience: January 5, 2023
Hello Tina,
Wonderful feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
Each customer service representative that I have spoken with has been immensely helpful and kind.
Date of experience: January 5, 2023
Great experience, I have been buying for 7 years and the quality is extraordinary
Date of experience: January 5, 2023
Hello Maria,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Business as usual. Just took a little more time for delivery.
Date of experience: January 5, 2023
Hello Victoria,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Fun Game. Needs to give more energy tho. It's very challenging
Date of experience: January 5, 2023
Hello Elaine,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust here at ShoeDazzle. Have a great day!
Best,
Mary
My shoes got to me really fest the services was amazing
Date of experience: August 9, 2022
Hello Angel,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. For further assistance, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Honestly I haven't had a bad experience with my shoes!
Date of experience: August 8, 2022
Hi Malaika,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
Love my shoes
Took a little longer than usual, still happy with what I bought
Date of experience: August 8, 2022
Hello Nadia,
Thank you for your purchase. For assistance with the delivery, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Okay, but in general the selection seems to have declined, so I closed my account.
Date of experience: August 8, 2022
Hello Joseph,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
All the shoe ordered were comfortable and very affordable not one complaint
Date of experience: August 8, 2022
Hi Erica,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Everything is always perfect! Love the deals and styles!
Date of experience: August 8, 2022
Hello Georgina,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Somewhat speedy arrival, but beautiful shoes. Much better than other stores' boots, and so pretty.
Date of experience: January 6, 2022
Hi Rebecca,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy
Over all good... if I need a return super easy to do...
Date of experience: May 1, 2020
Hello Debra,
Awesome! Thank you for sharing your wonderful experience with Shoedazzle! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.
Best,
Nelle
The numbers or chat boxes does not work, please cancel my membership.
Date of experience: May 1, 2020
Overall great service and material is of good quality.
Date of experience: January 5, 2022
Hello Iliana,
On behalf of all of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Had a great shopping experience the shipping was super fast and she loved every pair
Date of experience: January 5, 2022
Hello Jason,
We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
Well packaged products, Very time efficient, Excellent quality for the price range
Date of experience: May 1, 2021
Hello Jimmika,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Great! No problems, quick delivery...great place to shop.
Date of experience: December 11, 2022
Hello Dana,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Shoes is super nice and really fits me... happy customer here
Date of experience: December 10, 2022
Hello Marichu,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Well made, fast delivery and consistent customer service!
Date of experience: December 10, 2022
Hello Itzel,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I have 12 awesome feet sauce lol can't beat being vip
Date of experience: December 11, 2022
Hello Courtney,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Smooth no issues whatsoever. Love my knee high combat boots.
Date of experience: December 10, 2022
Hello Precious,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Rose,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad