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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Got everything I asked for to include on time delivery. Super satisfied!
Date of experience: December 9, 2022
Hello Ronda,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Everything I get from shoe dazzle always be on point in the size is true
Date of experience: July 15, 2022
Hello Adrianna,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
They always deliver quickly and keep me informed when to expect it
Date of experience: June 24, 2022
Hello Caryn,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!
Best,
Renz
My boots actually looked and wear better than I expected.
Date of experience: December 13, 2022
Hello Yvette,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I needed a smaller size and the rep assisted immediately
Date of experience: June 23, 2022
Hello Bonita,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!
Best,
Renz
I'm very happy with the design, quality and delivery!
Date of experience: June 22, 2022
Hello Maria,
We're glad you enjoy our unique styles and product quality! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Great quality and prices. Delivery packaging is always nicely sent.
Date of experience: June 21, 2022
Hello Jesenia,
Thank you so much for your feedback and for sharing this with others that you like our shipping and quality! We are pleased to learn that we were able to meet your expectations for online buying.
Best,
Clark
Quick shipping and great products for fabulous prices
Date of experience: August 9, 2022
Hello Michelle,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Shoes purchased looked absolutely beautiful and the fit was perfect.
Date of experience: August 10, 2022
Hello Wanda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
This representative resolved my issue and was very pleasant
Date of experience: August 8, 2022
Hello Opal,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
One of her shoes had a heel missing and not true to size
Date of experience: August 8, 2022
Hello April,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you purchased. Our Member Services Team will reach out to you right away.
Best,
Allison
Poor quality in the boots that I received. Should have sent them back
Date of experience: May 1, 2021
Hello Pamela,
Thank you for writing a review! We would love to assist you further with the concern you had with the quality of our products. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
Love to shop shoedazzle beautiful shoe and cost efficient
Date of experience: May 1, 2021
Hello Jackie,
Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!
Best,
Jane
The processing took longer than normal that was a little off putting.
Date of experience: August 10, 2022
Hello Marla,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I absolutely love my new booties. They're super comfortable and the price was perfect.
Date of experience: December 13, 2022
Hello Am,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I ordered two pairs and they fit me perfectly. Everyone loved them.
Date of experience: May 1, 2021
Hello Virpal,
Thank you for the lovely feedback! We are happy that your items are a perfect fit! We are glad you are enjoying our products. Have a fabulous day!
Best,
Jane
A few of the shoes dont fit and I am not sure how to return
Date of experience: July 15, 2022
Hello Linda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I always find cute shoes for myself, but there's no men's section.
Date of experience: December 16, 2022
Hello Shericka,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I m love my new boots fit well.looks great with several outfits
Date of experience: December 18, 2022
Hello Valerie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I freaking love shoe dazzle there are the literal best
Date of experience: December 18, 2022
Hello Brandi,
Thanks for the great feedback! We could not make it without your love and support. Every day we are looking forward to serving you.
Best,
Mary
Exactly what I wanted. Good quality, great support
Date of experience: December 19, 2022
Hello Khaleel,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Never had a bad experience with any of my shoes. Loved every style I've ordered.
Date of experience: June 29, 2022
Hello Milly,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Awesome experience, quickly received the order, shoes are amazing
Date of experience: July 24, 2021
Hello Carrie,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Arnaque, ils nous font croire que nous avons beaucoup d'argent en banque et je me suis fait prendre, ils m'ont chargé un montant de 700,00 sur ma carte de crédit, je les ai appelé maintes fois et courriels sans réponses claires, même que ce matin Anna m'a raccrochée la ligne. Je retourne la marchandise aujourd'hui, évitez ce site, je vais devoir contester le tout si c'est le cas. J'exige un remboursement.
A éviter si je peux aider quelqu'un…..
Date of experience: July 7, 2021
Bonjour Diane,
Nous sommes desoles d'apprendre votre recente experience avec ShoeDazzle et nous aimerions avoir l'opportunite de nous rattraper. Un representant de notre equipe des services aux membres vous contactera sous peu.
Meilleur,
Ivy
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Annette,
Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary