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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.5%
Positive
555
Neutral
32
Negative
274
View ratings trends
166
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
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Reviews (7,973)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user josephm144
Canada
3 reviews
2 helpful votes
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December 20th, 2015

*******158

Date of experience: December 20, 2015

Thumbnail of user lakeishab37
Illinois
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Excellent Xoxoxox Xoxoxox Xoxoxox Xoxoxox Xoxoxox Xoxoxox Xoxoxox Xoxoxox

Date of experience: September 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lakeisha,

Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user renitaw18
Texas
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

...,...

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Renita,

Thank you for sharing your experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user dana349
Virginia
1 review
0 helpful votes
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December 7th, 2020
Verified purchase

...

Date of experience: December 7, 2020

Thumbnail of user widgetm
Pennsylvania
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

..

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Widget,

We appreciate the feedback and happy that you are having a great experience. We hope you will always have a great experience with us in the future! Thank you and have a wonderful day!

Best,
Zeth

Thumbnail of user alpheuss7
Michigan
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

Good **************223******************************************555

Date of experience: September 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alpheus,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a dazzling day!

Best regards,
Chad

Thumbnail of user jonig52
Louisiana
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

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Date of experience: November 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Joni,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user theresac1004
North Carolina
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

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Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Theresa,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth

Thumbnail of user whitneyc173
Florida
1 review
0 helpful votes
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December 4th, 2020
Verified purchase

Great great great greaaaàaaaaatttttttttttttttttyyyyyyyyyyyyyy

Date of experience: December 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Whitney,

Wow! Nice to hear that you love our great products! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user aliyahl7
Louisiana
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Can trujdbgffghhjjjjjjjjhgghjmmmmhhhggjkkkhgfffhkkjgffjkn

Date of experience: January 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Aliyah,

Thanks a lot for your review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a dazzling day!

Best regards,
Chad

Thumbnail of user makaylas31
Washington
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Great hhufusydysufjgkfjdjfgi jajaiajbssvaghagVzgzhJhVzvhJhGzvzbJjbzvzbahzhzvHhzvzbzvzhHz

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Makayla,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.

Best Regards,
Clark

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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