Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
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Date of experience: September 23, 2022
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Date of experience: December 10, 2022
Hello Renita,
Thank you for sharing your experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
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Date of experience: December 10, 2022
Hello Widget,
We appreciate the feedback and happy that you are having a great experience. We hope you will always have a great experience with us in the future! Thank you and have a wonderful day!
Best,
Zeth
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Date of experience: September 4, 2021
Hello Alpheus,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a dazzling day!
Best regards,
Chad
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Date of experience: November 6, 2022
Hello Joni,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
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Date of experience: January 8, 2023
Hello Theresa,
Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth
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Date of experience: December 4, 2020
Hello Whitney,
Wow! Nice to hear that you love our great products! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
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Date of experience: January 5, 2022
Hello Aliyah,
Thanks a lot for your review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a dazzling day!
Best regards,
Chad
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Date of experience: August 8, 2022
Hello Makayla,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.
Best Regards,
Clark
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Lakeisha,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth