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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I bought a pair of sandals to wear to a concert and they broke on me right when I got to the concert I was so uncomfortable and upset. Then when I got home they broke more and caused me to fall and twist my ankle really bad. I have canceled my membership. I'm very unhappy with the quality of your shoes.
Date of experience: August 11, 2024
Order correct, got complete order, order came on time. Items were top quality you can't wait to do it again next year. Love this product, amazing quality. Thanks Richard.
Date of experience: December 9, 2024
The bags are great. Just what I wanted and expected.
The delivery was delayed and I thought I would not get the items as I got a message saying Couldn't deliver. But I guess the courier went back on the working day.
Date of experience: August 8, 2024
I placed the order and got an email that my item has shipped
According to Purolator the shipping label has been created and that is it
The item has not been picked up or shipped anywhere
Very disappointed!
Date of experience: September 6, 2024
Shoedazzle has never disappointed me the shoes are beautiful and I'll definitely be making more purchases off of shoedazzle in the future! I always recommend them to anyone I know looking for shoes!
Date of experience: November 12, 2024
I had a beautiful experience, my orders just came. I haven't opened the packages yet but I'm never disappointed when it comes to Shoe Dazzle. I love them!
Date of experience: August 20, 2024
Easy, Fun and I appreciate the lovely experience I had.
Date of experience: April 21, 2023
I ordered 3 pairs of shoes: 1 pair of heels, 2 boots. The only thing that came correctly was one pair of boots. The other two they sent the ugliest boots nothing close to what I ordered. I tried to switch them out for what I orginally ordered but they were no longer in stock. If you do not have the shoe in a certain size STOP ADVERTISING IT! It's literally still on the website saying you have them in that particular size
Date of experience: August 8, 2024
I always get quality products from them. Without spending too much i can look like i did. Everyone compliments me on my boots and shoes. I would highly recommend them to anyone!
Date of experience: October 17, 2024
I purchased my shoes almost a month ago and I still haven't received them. They said it was supposed to be to me by the 23rd of October and nothing yet.
Date of experience: November 5, 2024
Shoe Dazzle is THEE BEST! I wear a size 11 and it's hard finding my size. However, here they always not only have my size but they have a wonderful variety of styles. I became VIP memeber and the amount of savings offered is CEAZY! It's basically a steal!
Date of experience: November 8, 2024
Had great service from start to finish.
Wish I could keep my membership but due to loss of job, I cannot afford at this time but will return when I can.
Date of experience: November 8, 2024
I ordered some boots to wear for my birthday. They were suppose to be here the day before. Here it is 5 days later, and I still don't have the boots. Very inconvenient
Date of experience: November 20, 2024
The product they sell is beautiful, but several days after paying for it and even receiving it at my home, they charged my card for 50 dollars, and I don't have idea why.
Date of experience: October 12, 2024
I took a chance on an instagram ad for a pair of heeled winter boots, and they are really nice! They came earlier than projected, and they're good quality for a winter-night out.
Date of experience: November 11, 2024
I found these Dolce Vita boots at a much better price than the high prices at the mall. So glad I discovered them here—I absolutely love my new boots!
Date of experience: December 9, 2024
I have had such success finding the shoes I wear that I thought I would get my mother something for the upcoming cool/cold weather. I just know she's going to love them.
Date of experience: October 10, 2024
I am truly hooked on shopping with Shoe Dazzle. I could need a 12-step program (no pun intended).
Date of experience: September 4, 2024
I purchased a really cute pair of black leather booties that can be worn year 'round. I purchased them on August 2nd to wear to a wedding on August 16th. Today is August 22nd and their is still no sign of them. The first tracking info that said they would arrive on August 7, was changed to the 9th, then, changed to the 13th. I still had enough time to be able to wear them to the wedding. Now, there is NO/ZERO tracking available at all! I have no clue when or if they will arrive. Last known tracking information said they were in Atlanta on August 9. Never had this happen before with Shoedazzle. Very disappointed. If they don't arrive by the end of the month, I will be requesting a refund. I will have waited long enough!
Date of experience: August 20, 2024
Booties a little on the small scale. I did use the sizing chart and this is my size so I don't understand! Jewelry so fake the necklace and bracelet won't wear! Toe jewelry ok
Date of experience: October 9, 2024
I never received my order. The shipping info stopped at a certain destination and there was no additional info ever provided. I plan to dispute the charge because it was never delivered to me.
Date of experience: October 28, 2024
I love how easy it is to order and how fast my items come. I wear a larger size so it's great to have shoes that are true to size with a large selection.
Date of experience: November 8, 2024
HARD TO REACH SOMEONE TO CANCEL ON EVERY OPTION TO DO SO. CHOOSE ANOTHER OPTION BESIDES "cancel membership " OR YO WILL NEVER GET ANYONE TO RESPOND,CHAT OR REPLY
Overnight weekender bag REVIEW Great concept and overall use but -the thread started to unravel from every part of the zipper and lining after the first use. It doesn't seem like it was sewed in very well, so I'm not sure how long the bag is going to last.
Date of experience: August 11, 2024
The boots looks good but not made from very good material. The zipper on the side makes it much easier to put on then the old type workboots.
They felt uncomfortable on my feet. Very heavy.
Date of experience: September 7, 2024
I reached out to them about a return I completed and never got a refund. I tried chatting with them but they kept me on the line and took time to respond.
Date of experience: November 22, 2024
My package was on time. Thank you. Unfortunately the box arrived open and my shoe all over the box. I am highly disappointed with that. I feel like my privacy was invaded.
Date of experience: November 20, 2024
I did enjoy my membership for many years. I only need to cancel because I am adjusting my financials and need to spend some time saving. Thank you for a great service
Date of experience: November 14, 2024
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
