Shoedazzle

I had acouple hundred dollars in credits after cancelation. You charge me for new membership with out me being aware of that policy. There was no pop up or a box th check. So it seems to be unethical I am waiting for a response about a credit still

The shoes are cute, yes. However, any time I've purchased shoes from Shoe Dazzle they start falling apart after the first wear.

I got some very cute, big fuzzy boots. As I unboxed them I noticed the sole threading was already pulling.

I'm glad I got them with a heavy discount, if I had paid their listed full price I would've sent them back.

Upon receiving the boots I immediately canceled my VIP membership, as I have little faith in the quality.

Also, mass consumption every month is disgusting and adds greatly to the waste problems we are experiencing as a society.

I joined Shoedazzle because I had seen many ads on social media about their sales and every pair of shoes I saw in the ad was my style! I took the quiz and was blown away and how well it matched my true style profile. The prices and discounts were legit and for the prices of the items (typically $30 or less per pair) the quality is very nice! I have tried boots, booties, slippers, mules, and sneakers and have loved EVERY PAIR. I also love the option to shop and skip every month and that allows the budget to be very flexible as well.

Overall I have no complaints! I wish the fashion choices were more diverse and a bit cheaper but otherwise. I love it!

Such a great experience and easy to use online with the procedures and not confusing. The selections of styles were also accommodating since I was on a time crunch and in need of a certain boot. It came in a professional box that was clean, looks like the pictures online and fit perfectly. It was delivered exactly on time for what I paid for and I didn't have to leave my home. Many thanks and will be a happy client I hope for a long time.

I will never use this site again... First of all the shoes I ordered broke in less than a week I'd only worn them twice. Second of all they somehow sign me up for some VIP thing that I didn't want and a month later took 40 more dollars out of my bank account for nothing I got nothing out of that not money they just took it from me a scam artist and I would never use this site

Poor Quality, I had to glue the designs down because they where coming off. Also, the hat that I ordered did not look like the one that was on the website. I was so disappointed when I noticed. Shoedazzle seems to becoming a shot in the dark.

When I first went on the site I had two specific purchases in mind. However, they were priced $40 for non-members and discounted significantly for members. So I joined and upon submitting my credit card information, somehow one of those was no longer in my cart. I intially thought because maybe they were sold out. I went back to the shoes and they were still available but now at the $40 price;(. I went on vacation without those shoes.

I had to deal with these inept automatons because someone fraudulently opened an account with my Visa. Despite reporting the fraud and cancelling my Visa account, I was charged three months in a row! On the last charge both myself and a representative from my bank attempted to get them to refund my fraudulent charge so that I could avoid canceliing yet another credit card, but they refused! And talking to both the customer service rep and her supervisor was like talking to a robot who spoke bad English. They never repsonded to what I said, just kept repeating the same phrases back at me while refusing to offer any type of assistance. The worst type of experience.

I have returned an item for a full refund and noticed they have not refunded the tax portion. I just called them. The customer rep claimed that it's the law that they do not refund the CA sales tax I have paid when I'm sending an item back for a full refund. I don't know if that is fair at all. To me, a full refund should include the original price and tax I had paid for. It's a matter of principle. All other CA stores I shop with always provide a full refund plus original tax charged. I feel ripped off. It is not written in their terms and conditions.

So my experience with this company is the worst I signed up with them in 2011 and bought a pair of boots. I had an outing to go to in June so I got on and bought a pair of shoes from them in June 2015 for $19.98 and ever since then they have been charging me $39.95 on the 6th of the month for something I am not even getting and then when I call they said well that money is in your account, I don't buy shoes from here that often because of there poor quality and now they won't give me my money back, they are the biggest scam artists I have ever come across, most company's tell you even on the adds on TV about subscribing and what's involved but not this company they keep there mouth shut and just steel your money so you have to buy there cheap brutal quality shoes. Do not buy from these people they are scam scam scamming you. Oh and I had to give a rating to post this otherwise they would be getting 0

I wore the shoes 1 time to a funeral and the bottom is coming off already.I normally love the shoes I get from there, bit the quality of these ones suck.u can see glue on the side and everything...what's really going on?

I liked the boots I ordered (all shoes and boots are of man-made material and not leather) and received what I had hoped for and expected. I DO NOT want to be charged $39.95 a month for shoes I don't want or haven't ordered. Sure you can skip a month if you want but who wants to remember to get on the website every month to do it. Also, when I called to cancel my VIP Membership, the sales rep tried really hard to talk me out of it and I almost had to hang up on her.
Good inexpensive product... irritating business practice.

I bought an 80.00 pair of high healed boots for 11 bucks. The quality is amazing and the shipping was fast. I had them within 2 days. I was able to skip the month so I don't have to be charged on the months I cannot afford to be. I really love my membership to shoedazzle.

I needed a refund on my credit card, for there was a misunderstanding for the charge on my part and for one i didn't have to wait but a minute for someone to get on the phone, so that was a great start. I then explained the problem and the women i spoke with was very nice and patient she made everything clear and solved my issue quickly. I was compensated for my problem so i was extremely happy with the call, for the result of this experience was that my need was taken care of above my expectations. Thank you much for good customer service is very important to me even if I'm not happy with a product its all about how that business handles a situation will determine weather or not i will return and spend my money there again.

The website is weird to navigate around. It's suppose to be set up in a trendy and helpful way I guess, however I think it would be more helpful to keep the site simple. I spend most of my time on the Internet -sadly- so I'm not just saying its kind of difficult to navigate around because I'm inexperienced with computers haha. The shoe selections are okay. For every 10 shoes I usually find one I adore. I've only bought one pair and they're very cute shoes, the shoes came in about three days (I only live a few towns over from their headquarters though), and everything on the shoe seems very good quality-except the heel. Of course the one part of the shoe that's holding me up feels like cheap plastic. The rest of the shoe's materials feel great but the heel really concerns me.

Never ordered from the site, and probably never will due to the reviews. I just about ordered a pair when I thought to myself this has to be to good to be true. $10 high quality boots? No way. Thank god I looked at the reviews before placing any type of important information on their site.

Some of my shoes are the same foot and it's frustrating... or they've been extremely stiff where they are cute but not "walkable", & I've worn hills my entire young adult and adult life, It shouldn't be impossible to walk in them.

I was very dissatisfied with my last purchase. I ordered a pair of wedge boots and they did not fit. I even ordered them a size larger than what I normally wear. They were still too small. The cut is too small.

I want to appreciate shoe dazzles for the great services they provided for me. The shoes are quiet unique, durable and well packaged. I love their VIP package and commend on the quick delivery of my shoes. I want to encourage you to start the men products too. Kindly let me know when you start your sales so I can benefit greatly from it.
Congratulations!

I cannot believe I was tricked into such a basic form of highway robbery. I was swindled into buying a pair of shoes 'on sale' - they were such crap you couldn't really consider it a sale. Didn't realize that the VIP program was set up to charge me $39.95 every month, was there even a contract statement? If there was I'm sure it was in some tiny scribble hidden in the terms of use jargon, they were not upfront about it for a reason. I just called the company and they tried to give me some $#*! about only refunding the latest fee. Immediately shut that down, said the word 'robbery' and the service provider jumped over to her supervisor, so I've apparently been refunded for all charges, let's find out in seven business days. Gotta love the other reviews that are kissing shoedazzle $#*!, I wouldn't be surprised to find out they're employees or receiving payment just to add in a few good reviews. Absolutely deplorable scam-of-a company.

I ordered three pairs of shoes and when I received them the sizes were huge and nothing like I thought they would be based off pictures. I am always a 7 or 7 1/2 and I got both. They were nothing like explained online. And because they were on sale I can't even return or exchange them. I will say I ordered two pairs of boots from them recently as well and they were perfect. But this order was not.

I ordered four pairs of shoes the first to we're good there were cute fit well but the other two the material was cheap, I understand these shoes aren't designer but come on. Would like a refund but there customer service sucks just as bad I sent a email no one ever responded.

Very dissatisfied with the lack of customer service received when calling in. When asked to speak with a supervisor the lack of knowledge on product and time value was weak, bad customer service on that end as well. It seems that no one there is listening. I canceled my membership and it took 9 weeks to receive refund.