- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shoedazzle has a rating of 3.4 stars from 7,994 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
The representative helped me resolve my sizing issues and sent me the return labels. I was pleased with the friendly, easy, and professional manner. It has become the best experience from any retailer I shop with.
Date of experience: December 1, 2019
This site is my happy place! I honestly love love love love love love shopping from this site. I recommend it to all my peeps. I am reminded daily of how amazing I look when I'm strutting my new threads and/or foot wear. I literally stopped traffic the other day. The only suggestion I have would be a "warming label" lol! Wearing the styles that I purchase from this site could be hazardous to others' welfare. The other day my boyfriend commented that I should be careful - due to the fact that the probability of my hot ensemble causing a 20-car pile up!
Date of experience: October 1, 2019
Hello Brenda,
Thank you for your support and for being among our best members. We value this relationship and promise to do our best to make it better. We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
I made exchange via online through my account. It stated that it was "holding inventory" for new shoe; however, when trying to exchange they said the "holding inventory" shoe was sold out! Why state that when it is not what is promised! Terrible
Date of experience: March 1, 2022
Hello Vilma,
Thank you for the feedback! We are sorry to hear about the inconvenience you have experienced concerning our return and exchange process. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch immediately.
Best,
Jane
I bought the white pair and I wanted the red pair so I bought them. Love the color and suede, wore them w my Spanish pirate costume and they were perfect. Love that they zip up on the side and have a high stacked heel w grip. Might get the other two colors, would love a light pink and blue boot. Awesome price on sale. Definitely recommend
Date of experience: November 2, 2022
Hello Jessica,
Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
I order the same style of shoe in the same size (Size 9) but in 2 colors. One pair fit as if it was a size smaller. I will keep one pair and return the other. I didn't think the shoe fit true to size either. The toe cap is more narrow than it appeared to be in the pictures.
Date of experience: November 4, 2022
Hello Dornecia,
We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Need better quality for shoes and boots. Most times they only last for a year or two. They don't cost much, if you catch a good sale but sometimes they do cost way way more and I won't pay that much because they're not good quality shoes or boots.
Date of experience: November 3, 2022
Hello Tiffany,
We always aim to deliver products of good quality. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I always have a great experience with ShoeDazzle. The selection is great, the products are high quality, and shipping is quick. I get all of my boots and sandals through ShoeDazzle and love everything I've purchased
Date of experience: September 22, 2022
Hello Shaina,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
It has been 8 days and nothing yet! I received a notification that they were suppose to be here in the 3rd of March… but did not get them… then yesterday the 6th got another notice they were going to be here on the 8th?! We will see!
Date of experience: March 7, 2023
Hello Sandy,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
All I can say is okaaay! Every timei go on the site I find deal after deal styles are unlimited from sexy 6 inch heels and fun thigh high boots to strappy sandals to fun and comfy outfits there's something for every fashionista young and not so old
Date of experience: February 2, 2023
Hello Terressa,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
They shipped fast and for free as a VIP member. They also survey and listen to their customers. I complained about fall and winter offerings and they changed what they were doing. Great company and website.
Date of experience: February 5, 2023
Hello Timothy,
Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!
Best,
Lia
My package was never delivered. Lasership marked it delivered and forged my signature on the delivery sheet but I never received the package. When I called shoedazzle they were no help. So I paid for 2 pairs of boots that I never received!
Date of experience: December 7, 2022
Hello Alyssa,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I got some thigh length boots but they are all scrunched up when I put them on and my friend has the same ones and don't have the same issue. The shoes don't barely come up my thigh and she's bigger then me.
Date of experience: February 1, 2021
Hello Erika,
Thanks for writing a review regarding the boots you purchased. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I would like to be able to give these boots a five except they were sent in a half size too small. They sent me a nine and I wear a wear a 9 1/2. I can make them work, but I should not have to work so hard.
Date of experience: December 10, 2022
Hello Joanna,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love shoedazzle. I have about 30 pairs of different style shoes and I love them all. The quality and look is great. I have no complaints not even for customer service. The reps are friendly and very helpful. I highly recommend shoedazzle.
Date of experience: June 17, 2022
Hello Ailed,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark
Great experience buying shoes so I decided to try the kid's clothing. Neither outfit I purchased fit either kid so I tried to do a return. There is not an option available to return the clothing. I feel like I wasted 2 credits.
Date of experience: June 16, 2022
Hello Veronica,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love this site, I have been a VIP for a year now and I have loved just about every item that I've received... the only thing that I don't like is that if you are using a credit you cant shop deals... if my card is charged $39.95 for the monthly fee and i'm given a credit for that amount due to the fact that I haven't ordered then I should be able to shop the way I would have before the. I don't like that you have to make a choice between using my credit or the promotion
Date of experience: December 12, 2018
I ordered boots in size 7.5 and they were Beyond large. I had a friend who wears a size 9 try them on and they were too big for her. Who sized these? They're in a box in the closet and I am donating them as it's too much of a hassle to try and return them.
Date of experience: January 5, 2023
Hello Shelley,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Good quality shoes and mostly true to size. I got one pair from shoe fab and they were not true to size ended up giving them away I only want shoe dazzle shoes because my feet are a true size 12 and I can't afford smaller shoes
Date of experience: May 21, 2019
Hello Jamila,
Thanks for the shout out! We're glad you enjoy our unique styles. At Shoedazzle, we always try to provide the best possible service for our members. If there is anything we can do to improve, let us know! We’re available 24/7 by phone 888-508-1888 and Live Chat from 6am - 6pm (PST) 7 days a week.
XO,
Ivy
Every year I am able to able to pick out a pair here and a pair there throughout the year as a VIP member. By the time Christmas comes I have already 4 or 5 pair ready to go under the tree! Easy, fun and very affordable!
Date of experience: December 7, 2022
Hello Victor,
We're so glad that everything worked out for you. We here at ShoeDazzle try our best to provide quality products and the best service to our members Every day we are looking forward to serving you.
Best,
Mary
I always order size 9 and the shoes always fit. This time for the sandals they did not fit at all. I would need to order almost an 11 for my foot to fit in them. I don't know if it's the cut of the shoe or what and I don't have time to do the return process so I will just give them to a friend since they are brand new. I think the cut of the shoes have changed from when I first became a member.
Date of experience: June 17, 2022
Hello Amber,
Thank you for taking the time to provide feedback. Your feedback on our sizing is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I order from ShoeDazzle quite often and I have everything from shoes to bags, hats and blazers. I always find something I like on their website and their delivery is so quick! I would totally recommend to give ShoeDazzle a try to anyone who is on the fence. A couple of my coworkers gave it a try after they saw me wearing shoes from the website and they also loved what they got!
Date of experience: June 21, 2022
Hello Sarah,
We're glad that you are loving your purchases! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The quality of the shoes is not super great. The shoes are true to size and the variety is awesome. I wish some of the high heels were not so high. Overall, it's ok. Just remember to skip a month or you will be charged!
Date of experience: October 4, 2019
The calf size in the boots are too small. If I purchase boots outside of this site I have a regular calf size but here I need a wide of calf. My issue is sometimes I buy stuff and don't try it in for months at a time.
Tip for consumers:
Please read all reviews before buying anyone shoe.
Products used:
Boots, heels
Date of experience: January 12, 2023
Hello Ashley,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Purchase was not what i was expecting. Went to cancel my membership and they had told me it had been cancelled but they did not cancel it and proceeded to charge me my monthly fee. When i confronted them about it saying i was under the impression my membership had been cancelled by a associate through chat the associate through chat the second time made it seem like it was my fault and that i should be more careful and pay more attention. Not a good experience at all.
Products used:
Shoes
Date of experience: February 1, 2021
Hello Ciara,
Thank you for writing a review regarding the products and services we provide! Your feedback is important for us to hear. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Guilty Soles has officially launched!
Guilty Soles shoes and apparel is the NEWEST and HOTTEST shopping experience to hit the online market. Do you have a love for fashion and want to be able to enjoy the latest, new styles of the season without all of the guilt of having to pay high-end prices that go along with it?
Our company has come up with a new concept that allows us to provide a simple, convenient way for our customers to get the fashion they want at the prices they want, whenever they want. We offer a one-time membership fee of $49.99 per year with NO limitations! This makes your experience a luxury with you, the shopper in FULL control. Once you become a part of Club Guilty, everything is one price $20! This includes shoes, handbags and with the benefits of our brand expansion into other avenues, along with VIP passes to all our events nationwide.
Date of experience: January 16, 2013
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Jacqueline,
It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
XO,
Ivy