Shoedazzle

The ease of shopping is always fun...Looking at the different styles and what's new or on sale...puts a smile on my face

My order took almost a month to arrive, then all the shoes were one size bigger than they should have been even though they were labled 9.5. When trying to exchange them the site was glitching and wouldn't let me chose to exchange all three at the same time. Sent them out, after another month I contacted them, they said they only have record of me requesting to exchange one pair when there was three. Requested a full refund and they said they have to wait for the box to come. Nearly another month later I contacted them again letting them know I am shoeless and want my refund. Three months over one transaction, no thanks. Then when trying to cancel my subscription they were trying to bait me in with offers. Wow.

I ordered 3 pair of boots for my wife. Company rep guaranteed I will receive in 7-10 days. I received tracking number on my account without shipping information. Contacted customer service who told me to contact Fed Ex. Contacted Fed Ex who told me to contact Shodazzle. Finally received box from shoedazzle but it contained order for someone in California. I live in Ohio. Contacted customer service again. Told in order to receive my order I must return wrong order. No problem. Contacted customer service again, they told me 2 of the 3 pairs of shoes I ordered are no longer available. I explained I haven't received email with return label and was told they never offer return slips and I can keep shoes or give away. I informed costumer service to give me a complete refund and cancel my membership. This company is a complete comedy show

My orders were sent without a proper address so that it came to my zipcode but no home address. The post-office sent it back to shoedazzle and shoedazzle could not resolve it. I ended up canceling my membership. Same nonsense with JustFab

I purchased three pair of shoes online and I was excited when I realized they were having a BOGO sale. Well, the shoes looked extremely cheap (you get what you pay for) and when I tried to return them I could only get a store credit! I feel like this company is scamming people out of their money by selling cheap shoes that most people would return and then denying a refund. This is NOT how to do business!

I love the ability to see the discounted prices before making the final purchase. I truly enjoy being able to use my points now and the two for one discounts are amazing.

I ordered a pair of black over the knee boots on sale and I couldn't be happier. I am a fan of sexy boots, with 14 pairs in my closet. They range from thigh high to knee high to ankle boots, but the pair of OTK boots I ordered from Shoedazzle are far and away the sexiest. What an awesome deal!

Although I had to return two items (they were too small) everything I did order was great superb quality!

The quality has gone downhill. I ordered a total of 4 tall boots between size 8 and 8.5. All were too narrow and very uncomfortable. Wide sizes are available but I have purchased boots on this site in the past and never had to buy a size wide.

I initially ordered 2 pairs of boots and both were uncomfortable, too narrow, and optically different than the boots pictured online. I returned those for store credit so I wouldn't lose 5.95 per pair which I find ridiculous. The restocking fee shouldn't apply if the boots were falsely advertised (not receiving what the picture showed, color or otherwise). I used the store credit to order two more pairs that weren't better but I decided to keep them so I wouldn't have to go through the frustration of the return policy.

I'm seriously considering canceling my subscription.

I purchased a lovely pair of shoes in January 2020. Decided I didn't want or need a membership for Shoe Dazzle so therefore I canceled my membership in February 2020. Fast forward to July 2020 and the company billed my account for a membership fee! This shoe site appears to be a scam! Buyers BEWARE!

Bought some boots orderedthem wide becausei have flat feet they ended uo so wide they are big and the bootis supposed to be knee high and the leg part is so wide that i can fit my arm in it. Its totally ridiculous. Never buying on-line shoes ever again.

I like the shoes and sometimes they have really great sales. I usually buy flats or low shoes and they are long lasting! I personally don't know much about their highheels, but I know they are uncomfortable. What I don't appreciate the service is that they gave me a hard time canceling my account (i still havent done it). Their fee is a little too much for me and I always make sure I cancel it before they charge me. I'll see if I keep this, but if you are looking to get some good flats you should get them here!

I ordered two pairs of shoes a week ago and it is exactly a week later (still no shoes, thy hadn't even been shipped and it was delayed for no reason) and I was charged for my order a second time. I called customer service, which they say is award winning, and they were stupid asked me to three way my bank to see why my money wasn't back in my account. Where they do that at? I work customer service that is not how you do business at all. Not to mention they are not accredited by the better business bureau at all! I made them cancel my membership and my order and told them if my money don't come back on my card soon I'm am gonna sue period

I'm a value customer since 2016 and I love fashion that is Why I became a vip with shoedazzle. I never lost any ítem that I bougth and it,s really a good experience all this years so, far. But I didn't like this month when I purchase that my account been closed. But I will continue with my membership and I will purchase more ítem from shoedazzle in the future.

No no no don't ever use this site! I was a member and their items are cheaply made, as expected for the prices you get "access" to as a member. When I went to cancel, after orders never arrives… more than once… never showed up., they told me it was unrefundable in any way except store credit. After fighting them, I finally was able to "get a check sent out" with a refund amount of over $200… that AGAIN never arrived because THEY sent to the wrong address. After getting a new check issued, it STILL HAS NEVER ARRIVED! It's been over 18 weeks of trying to get my money back that they "can't send to my card". I'd happily spit on their CEO if I ever saw them to get the chance. The company is despicable.

I have ordered from shoe dazzle in the past, never had to wait this long for an order.It was ordered since November 13 2022,6 need my two purchases before December 3 like very soon I have a Corporate Christmas party coming up this Saturday ASP!

I have been shopping with Shoedazzle for over 12 years now, and I don't think I have ever been disappointed with a purchase. I love seeing the new styles available every month, and the VIP perks are awesome!

I really wish that you could send us an email to give us the opportunity to skip the month, I find it to hard to find the link to it so I find myself cancelling my membership and then forgetting about you when I do actually need a pair of shoes for events and such.

I ordered some knee high open toe boots on sep -1-2015, i paid for 2-3 business day's & guess what never got a order confirmation after order for 2days. I decided to take it unto my own hands and contact shoe dazzle spike to a kind lady i explained to her i ordered a shoe & have no confirmation she apologize & stated she will send it to me after the call. I get a email saying it takes 1-3 processing time before shipment! Long story short i received it on September 12- 2015. I was pissed! Called them again and gave them a piece of my mind & they refunded my 2-3 day shipping fund. Wish i can upload a picture for you guys of the front damage of shoes & crapy box i got smh never again!

The shoes are very cute and buying them online means I couldn't try them on. The quality was bad too, the straps for the toes were different sizes, the bottom had NO PADDING, the material was slippery so every step felt like I was gonna fall over, there's a thick seam right on the ball of my foot where all my weight is. The only positive was the way they looked

I love you website so many beautiful shoes but my feet are wider maybe you guy could offer better looking shoes for. Wider feet people because I'm sorry a lot of you wide width shoes look like they are for grandmas and I'm only 24 I would like to be able to wear a lot of your cuter heel that you make for shiner foot woman. Moreee options please and thank you!

It's been months since I could find something worhty of this subscription. Since I kept getting crdits because I forgot to cancel my subscription months ago, I found random things, probably not worth my $ but only way I would feel better that I got something with the money already given to this company than to get nothing for $200.
Canceling subscription for sure this time.

I was a little skeptical about ordering online this is my first time purchasing shoes from this company but once I got my order I was so pleased of the quality and look it was exactly what was on the picture size color was just right thank you shoedazzle I am a happy camper I will definitely purchase from them again in the future.