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Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I was very happy and satisfied with the product, I love it and fit perfect and their packaging was excellent
Date of experience: November 20, 2024
Love my recent purchase.Love any thing I purchase from Shoe Dazzle.That's why I try too purchase me a pair or 2
Date of experience: August 23, 2024
Very accessible boots. Great value for price Very accessible boots. Great value for price Very accessible boots. Great value for price
Date of experience: October 12, 2024
I bought four pairs of shoes that are very nice. They all were on sale which made this purchase even nicer.
Date of experience: October 13, 2024
I absolutely love the shoes, great quality, and fit perfectly! Will definitely buy from Shoedazzle again!
Date of experience: October 12, 2024
They fit like a gem. I plan on ordering a pair for each outfit I own, or plan on ordering clothes from here as well.
Date of experience: September 3, 2024
Annoyed that my package is taking so long. No updated tracking provided, expected delivery date has passed
Date of experience: September 3, 2024
I've been subscribed to this company since 2016. At first it was great but as I got older I wanted better quality in shoes and clothes. I recently just canceled because I don't think it's worth it every month especially for the price. Every time I buy clothes from there it's always a hit or miss. I just bought some shorts and the way how it fits is very off. I stopped buying shoes a long time ago because they start to hurt my feet. Again I'm about good quality these days and Shoedazzle doesn't satisfy for me.
Date of experience: June 24, 2024
Neither pairs fit me very well at all though I fit the listed size. Not enough selection available for wide options either. Was able to give one pair to my sister and the other I can just manage to squeeze into for short occasions.
Date of experience: June 23, 2024
Shoe Dazzle & Just Fab share the same warehouse surprisingly didn't know that until after I ordered & then had to return items
Date of experience: November 11, 2024
Package was supposed to be delivered on the 18th. It's now 5 days past date and there is no updated expected delivery date. I have had previous orders that were perfect. Just a little disappointed this time around.
Date of experience: June 23, 2024
My package was delivered to the wrong address and i couldn't get any help from Ontrack nor Shoe Dazzle to resolve this issue!
Date of experience: November 8, 2024
They are absolutely stunning! I have received so many compliments. They literally compliment everything. I couldn't have made a better decision
Date of experience: November 21, 2024
I have not even gotten a confirmation email since my purchase and still have not received the product.
Date of experience: August 21, 2024
I have bought several pairs of shoes and boots from Shoedazzel and they all have been of great quality and style. I just hate they do not sale enough plus size clothing and their prices have gone up
Date of experience: July 24, 2024
I sized up and they are still small :( they are super super cute tho i loved them if they weren't to small good deal
Date of experience: November 20, 2024
Shoedazzle is second to non for their uncomparable shoe style, unbeatable price any time any season. 💯
Date of experience: August 11, 2024
I skipped the month successfully, received confirmation of it and still got charged for the month. They wouldn't refund the charge.
Tip for consumers:
I want the money back for the Mon I was charged.
Products used:
None because I didn't order anything.
Date of experience: August 28, 2024
I ordered on June 3 and haven't received after two weeks. I called customer service and they had to reschedule for shipment. I told her to cancel and she said that they would have to send the shoes out and then I could return them. Well that dumb! And a waste of their money.
Date of experience: June 20, 2024
I order the lavaine fuzy mule shoe. Within 1 day of wearing the shoe my strap broke. I'm really disappointed. I'm glad I only paid $12.00
Date of experience: November 21, 2024
Waiting on my order, the carrier refused to deliver my order…
Still waiting on my order
Waiting on my order
Waiting on my order
Date of experience: November 22, 2024
I've had an account with Shoedazzle for many years now and have always been happy with my purchases. Shipping is fast and the tracking of items is easy to follow. The shoes and clothing are very reasonably priced. I've never needed to return an item so I've no information on how that would work. I would recommend this site to anyone who likes modern styles of fun shoes at great prices.
Date of experience: June 16, 2024
I like buying my shoes on line have done this for years. The only problem I have is sometimes the shoes are a little too big and don't always fit correctly, they slip off my feet. I have tried going a 1/2 size down but then run into the problem of them being a little too snug, so Goldilocks here found the solution to my problem.
Instead of not buying my beloved shoes on line, I put insoles in the shoes that do not fit properly and voila! Problem solved.
Date of experience: June 21, 2024
First, they wont allow to freely use our credits, then they charge shipping regardless of total amount, then they also charge another stupid fee plus taxes on original pricing even though its supposed to be on the actual amount charged. You also must skip the month even if you shopped. Used to be an amazing site, now is f*ckin' garbage.
Date of experience: June 23, 2024
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
